Protech Appliances
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Review Highlights
“Dmitry showed up the same day after inquiring about services.” in 2 reviews
“Dima from ProTech was the absolute right choice for us when our washer and dryer needed repairing.” in 2 reviews
“I contacted Protech Appliances after getting a warning from my dryer that the vent was possibly clogged.” in 2 reviews
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About the Business
Expert intervention for your malfunctioning home necessities; we turn dismay into delight quickly.
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Overall rating
12 reviews
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1 star
- Patty V.Albany, NY03Jun 5, 2024
I highly recommend Dimitriy for any home appliance work. He did a fantastic job fixing our washing machine and did all of it for a fair price.
Helpful 0Thanks 0Love this 0Oh no 0 - Mimi Q.Lakeview, Stockton, CA06Jun 6, 2024
Dmitry is very fast responding in my inquiry.
He gave me the proper explanation and estimate cost to repair. I needed the service right away and he managed to provide very quick.He checked and explained what my refrigerator problem and how he would fix including the warranty . We agreed and he proceeded very professionally.
We are happy with his service and will ask him for help with any appliances problems we have.Helpful 0Thanks 0Love this 0Oh no 0 - Vic G.Corona, CA0172Jul 4, 2024
I received a good quote for a washer/dryer hookup and scheduled an appointment. The appointment was confirmed prior to the day of. However, Dmitriy never showed up. I called multiple times and no one responded. Washer/dryer hookups are pretty essential, so to have no response and then try and scramble for a replacement service is difficult and disappointing.
Helpful 0Thanks 0Love this 0Oh no 0 - Agustin D.Fairfield, CA01618Jun 20, 2024
This company gave me a decent quote so I scheduled an appointment with them even though I had to wait a few days. I rushed home to make the appointment time and no one ever came. They also didn't answer my messages or calls.
Helpful 1Thanks 1Love this 0Oh no 0Business owner information
Dmitriy T.
Jun 21, 2024
Hello Agustin, this is Dmitriy with Protech. I sincerely apologize for the inconvenience. I had a medical emergency that resulted in stitches and I was out of commission for a few days. Your satisfaction is very important to us and I will be contacting you to see what we can do to make this right. Once again, I apologize for the inconvenience and look forward to hopefully remedying this situation.
- Cyn D.Sacramento, CA3154146Jun 8, 2024
Dmitry showed up the same day after inquiring about services. He was extremely professional and friendly and knew exactly what the issue was with the washer. He's fast and efficient. He ordered what was needed for the washer so it could arrive the next day. He kept us updated on delivery of the part and showed up the next day during the weekend. Thank you again for your help! Highly recommend !
Helpful 0Thanks 0Love this 0Oh no 0 - Samuel F.Central Business District, Sacramento, CA3158Jun 11, 2024
Washing machine filled with water and then stopped. Nothing we did got the wash, agitate, spin & drain features to operate. Checked Yelp for help & Protech stood out. Dimitry responded the same day and arrived when he said he would. Diagnosed the problem, ordered a part that arrived the next day & Dimitry installed it right away. He is knowledgeable, prompt, dependable, good communicator, and respectful of property. Very eager to assist with any appliance problems. We won't hesitate to call him again. Thank you!
Helpful 0Thanks 0Love this 0Oh no 0 - Juhi J.Sacramento, CA1209Jun 5, 2024
We were really impressed with your professionalism and flexibility. We had to have our vent cleaned quickly and you were honest about the cost and transparent about parts that were fine and didn't need to be replaced. We have recommended you to all of our neighbors and hope that you get more business. We will have you as our go to appliance servicer for our personal and business needs. Thanks so much!
Helpful 0Thanks 0Love this 0Oh no 0 - Daniel M.Roseville, CA03May 15, 2024
I contacted Protech Appliances after getting a warning from my dryer that the vent was possibly clogged. He was very responsive and scheduled an appointment really fast.
He was able to extract a huge amount of dust that was clogging the vent, connect back my dryer and run some test to make sure the issue was resolved.
Overall the quality and price was great!
Will contact him whenever I face issues with my appliances.Helpful 0Thanks 0Love this 0Oh no 0 - Diana D.Willow Glen, San Jose, CA04Apr 20, 2024First to Review
Dima from ProTech was the absolute right choice for us when our washer and dryer needed repairing. Dima was very knowledgeable and had no issue answering ALL our questions patiently. It is obvious that Dima is passionate about what he does and puts pride in his work. He was able to resolve our issue and we have not had any problems since. He is bookmarked on our end for all future needs.
Helpful 0Thanks 0Love this 0Oh no 0 - Christina P.San Francisco, CA866May 6, 2024
I had some problems with my fridge not cooling and it kept breaking down even after getting it fixed. I contacted Dima at Protech and he was able to fix it once and for all and found out what the real problem was when others kept misdiagnosing. We've been using his services for all our other appliance issues ever since and always recommend him to our friends and neighbors. Protech does quality work and their customer service is excellent. They also don't try to sell you stuff you don't need. I highly recommend Dima at Protech and my family will continue to use this company.
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