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Pureflo Water Systems
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Yelp confirmed a business or employee license.Highlights from the Business
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Locally owned & operated
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Eco-friendly
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Certified professionals
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Committed to satisfaction
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Beat or match prices
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Services Offered
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Review Highlights
“I called to find out more information, and Justin was knowledgeable about the product and was not pushy at all.” in 87 reviews
“I went with that recommendation and had installed a water softener, Chlorine removal cartridge, and RO system.” in 22 reviews
“We have used Pure Flo twice now in both of our homes for Reverse Osmosis and Water Conditioner whole home system.” in 9 reviews
About the Business
Our mission is to consistently provide the highest quality, specialized residential and commercial water treatment systems available in today's market at the most affordable prices. PureFlo has the brightest and most energetic team of individuals that analyze all new technologies available in the water treatment field and select only the best and most effective products for our customers. Our entire product line is designed to offer our customers the best equipment available to achieve the customers preferences and goals whatever they may be. What sets PureFlo above all other companies is the way we treat our customers. The customer is the most important person in our business and we treat them with respect, dignity and thoughtful attenti
Location & Hours
Amenities and More
Ask the Community
Q:
Is the price the same for everyone or do you find you're paying more compare to others?
A:
I have found their prices are on par with similar systems.
Nicole R.1 person found this helpfulQ:
Is this for drinking water?
A:
Yes they offer reverse osmosis (under the sink unit) for PURE drinking water. They also offer whole house water processor (filter)
Crystal C.1 person found this helpful
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Overall rating
125 reviews
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- Sangeet L.San Ramon, CA05May 1, 2024
John Morgan has been excellent in servicing our water filters...he was very punctual and the overall service quality + communication has been superb...
Definitely recommend this company / John for their serviceHelpful 1Thanks 0Love this 0Oh no 0 - Majken S.Livermore, CA0101Jun 12, 2024
Justin was so knowledgeable and professional! Super nice guy and explained everything so clearly to my husband and me. We are SO happy we chose PureFlo!
Helpful 0Thanks 0Love this 0Oh no 0 - Dianna D.Fremont, CA10215Jan 29, 2024Updated review
When I called Justin answered the phone and gave me a quick response and total amount for the under the sink cartridge replacement including labor. When I added that we have water softener, the price was still the same - $165. But a few days before the scheduled service, I got a call from him and even messaged me, he sent his apologies for the confusion back in 2020. He reads all the review here on yelp, and strives for 5 stars. He's quick to correct, improves the service for his company.
We got our filter replaced and water softener back-flushed. As per Jonathan the technician, we didn't need the RO membrane to be replaced since it still has 95% and still looking at 2 more years. He said in our area, expected life of the membrane is 4 yrs not 2 yrs per original advice upon installation from the other tech. But also emphasized that it's still depends on the water usage.Helpful 2Thanks 0Love this 3Oh no 1Business owner information
Justin A.
Jan 29, 2024
Thank you Dianna for the good review. We will continue to try to be as transparent as possible, and serve you to the best of our ability in the future.
Dec 23, 2023Previous reviewWe inquired for a quote on a under the sink water filter system, price quote went up every week, first call was a reasonable price, 2nd time quoted for a difference of $50-70 . I guess depending on your location because I didnt say where we live the first time and just told them that Im shopping around for a best quote. And this was 2 yrs ago, but since we have another system from them, I just decided to go with them, even though price doesn't really make sense, for convenience of calling just one company for our water conditioning and filter system maintenance. Then last year for the twist on cartridge filter sytem replacement, I remember it being costly but I just bought the same ISOTWIST 450 RO and replace them myself. Saved a lot of money. But now this time, RO MEMBRANE needs to be replaced, and I can't handle this alone. Lol! Will have to find out if they'll quote me and stick to the price this time aound.
- Feb 14, 2023
My husband and I just moved to our new home. We learned about hard water and started to do some research for water softener. We went with PureFlo which uses Puronics as their water softener system and installation. I can't recommend them enough!
We shopped around and they had the best pricing and are very responsive. From scheduling to installation, everything went smoothly. We were lucky to have Justin come out. He explained everything and customer service was A+++.
On top of all that, the set up looked nice and clean! They also have other services and will be our main go to for our tankless water heater maintenance.
If you are in the Dublin area, their water is hard! I would highly recommend this company for your water softener. It's all about quality and longevity!
Thanks Justin and Team for a great and simple experience!!!Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Justin A.
Feb 14, 2023
Wow!! Thank you so much for the review. Please contact us if you need anything in the future. It was a pleasure working with you guys!
- Aug 6, 2023
We had a PureFlo water reverse osmosis system installed. The drinking water treatment is triple filtered. Our bath and shower glass enclosure has minimal mineral accumulation. If you maintain weekly cleaning, you'll have no water stains or spurs on your shower glass. The drinking water is crisp and clean tasting.
I highly recommend installing PureFlo water treatment systems in your home. Especially if you have hard water.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Justin A.
Sep 6, 2023
Thank you Wesley for taking time to leave us a review. We value you as a customer and will continue to do our best job to serve you in the future.
- Scott P.Livermore, CA55248May 11, 2024
Great experience getting a new whole house and under sink system installed. Solid communication and service from start to finish.
Helpful 2Thanks 0Love this 0Oh no 0 - Antoinette J.Mountain House, CA4531May 1, 2024
I've had Pureflo's water softener system for a couple of years now and my service tech, John Morgan is awesome. He's very knowledgeable, professional and personable. It's easy to schedule my annual service through customer service. The communication updates are helpful reminders and to let me know when to schedule a service and when my service tech is on the way. The value for all the above services is more than worth it.
Helpful 1Thanks 0Love this 0Oh no 0 - Choy T.Falkenburg Branch, FL1131Apr 25, 2024
Excellent service. Colby was professional and informative. Installation was a breeze.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Justin A.
Apr 29, 2024
Thank you Choy for the wonderful review! We appreciate your feedback and are delighted to know that we were able to provide you with excellent service. We look forward to serving you again in the future.
- Ana G.Brentwood, CA087Apr 22, 2024
Got my water filter installed a few years ago and I am so happy we did it. Definitely worth the investment!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Justin A.
Apr 29, 2024
Hi Ana,
Thank you so much for taking the time to leave us a review! We are delighted to know that you had a great experience with us and appreciate your kind words. We appreciate your business and look forward to having you as a customer in the future. - 239689635May 16, 2023
Living in the Central Valley, you need a water system to clean out the agricultural chemicals in the water. The house was primed for a water processing system and was instructed by the builder to install a system. After some research, I decided against purchasing a system online and hire a plumber because I dunno anything about water systems and found PureFlo with excellent reviews.
After completing a request for a quote on a Sunday, Dennis called me immediately to schedule a visit. His schedule is fairly flexible. He came and tested the water and showed the chlorine level and the alarming EWG database data - 20 contaminants exceeding EWG guidelines including arsenic and other stuff from the Erin Brockovich PG&E lawsuit. Frightening stuff.
There was at least a 2-week wait for an installation appointment. Luckily with an interior hookup, they were able to squeeze me in when there's a rainstorm (exterior installs are postponed). I had a processing tank and water filtration system installed. It is pricey but will save in the long run on maintenance cost since the purification system only needs annual filter replacement. I've been relying on Zero Water filters in the past. It was pricey and a painfully slow to filter.
There is financing available with a credit approval.
The TDS reading with the filter was 11. I forget the tap reading prior to the install but you can feel a gross film on your skin. Will update once I test it out.
A PureFlo sign was added to the curbside strip of garden. To my surprise, Dennis called me a few weeks later informing me that I got a referral credit of $100 because my neighbor saw my sign and bought a system. A few weeks later, Dennis appeared at my door with a check! To be honest, I was skeptical if the referral bonus was happening or not but the company followed through.
I did encounter an error message in the digital read out on the tank so I called the office, and they were able to troubleshoot with me and walk me through fixing it.
If you're curious about your water quality, check with EWG Database for your tap water quality.Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Justin A.
Jun 27, 2023
Thank you Malinda for taking time to write us a great review! We will continue to strive to meet and exceed your expectations in the future.