Quality Appliance Repair San Francisco
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Highlights from the Business
Locally owned & operated
Certified professionals
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Available by appointment
Committed to repairs
Committed to satisfaction
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Verified by Business
Review Highlights
“Sergey is incredibly versatile in all manners of electronics, mechanics, and all aspects of appliance repair.” in 67 reviews
“Couple weeks later the dishwasher is working like it's brand new and I could not be happier with the decision.” in 23 reviews
“These guys are the Best Highly Recommend.” in 10 reviews
About the Business
Business owner information
Siarhei F.
At Quality Appliance Repair San Francisco, we love repairing appliances! It gives broken things a new life and reduces pollution. Since we founded the company in 2017, we have repaired more than 25,000 appliances in the San Francisco Bay Area. We earned the trust and recognition from our customers because we are committed to providing the best quality service to our customers. We offer reasonable rates according to the industry standards, and our service is always friendly! We provide a warranty on both parts and labor: parts are guaranteed for 12 months, and our labor on installing them - for 6 months. On top of all, if you choose us for your appliance service, the $ 85 service call fee will be waived. We repair clothes dryers and washers, freezers, refrigerators, dishwashers, ovens, stoves, and ranges etc.
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Overall rating
196 reviews
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- Vanessa P.San Francisco, CA094Aug 9, 2022Updated review
Sergey came last month to replace a broken Theramdor freezer hinge so I did not think I would need to contact him this week for yet another unrelated issue that arose with the Thermador refrigerator. We oddly noticed water dripping from the top of the refrigerator to the top shelf so I called Sergey, truly the the MacGyver of appliances! He was so gracious and immediately told me it was a blocked drain line (who knew that would happen to a refrigerator only six years old) and scheduled the appointment. Getting to the drain line was not an easy task but Sergey is a consummate professional and skillfully dismantled everything to access the line. As a preventative measure, he also cleared out the freezer drain line below the freezer and now the refrigerator is working perfectly with no leak. It is such a relief to know exactly who to call when these stressful issues arise. I fully trust Sergey to work on all of my appliances, especially our high end ones which seem to have problems our old school appliances did not. If there were a category of five stars PLUS, we certainly would give them to Sergey.
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Siarhei F.
Jul 26, 2022
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Jul 21, 2022Previous reviewSergey came to fix our relatively new Thermador freezer this morning and is the consummate professional. He was able to quickly realize that a part had broken inside the freezer which latches on to the door. This broken part was causing the door to not properly close. Sergey came the other day, properly diagnosed the issue, ordered the part and came today to install it. We are so happy with his service, his calm demeanor and we really appreciate that he took the time to explain what was needed with the repair. We will specifically request he come if we have future issues with our other appliances, too. It is nice to have a quality technician we trust like him for future issues. Like my son said, if we could give him more than five stars, we would!
- Riya S.San Francisco, CA302144248Aug 15, 2024
We called Quality Appliance Repair a week ago to schedule a technician to come check out and fix our Viking microwave that just stopped responding.
Same-day appt at 2pm, and our technician arrived early (with text message of early arrival).
He spent about 30-min investigating inside, testing many things, and finally got it working again. Not sure what was the problem - he suggested maybe the fuse was loose (it was still intact and working), or some oil on the switch (which he cleaned), but it worked. He also suggested to always STOP the cooking by pressing the STOP button first before opening, as opening while cooking can sometimes burn out the fuse. (We learned that the last time we burned out the fuse.)
At the end he charged us only the $85 visit fee, as no parts or labor was used to fix anything.
Great service, and we were so happy to get our microwave back to working so quickly.
The technician didn't give us his name or a card, so we don't know who it was. But I hope the company sends this review to him accordingly.Helpful 0Thanks 0Love this 0Oh no 0 - Quality T.San Francisco, CA014826Jun 3, 2024
Quick, great communication, super skills and tools, and honest. There were a couple of challenges with the machine parts, but we worked through everything.
Highly recommend! My machine is back up and running again.
Why contribute to landfill when the machine is fixable?Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Siarhei F.
Jul 1, 2024
Dear Quality T.,
Thank you for your fantastic feedback! We're glad to hear that you appreciated our communication, skills, and honesty.
Your recommendation means a lot to us. If you need any further assistance, please feel free to reach out.
Best regards, - Allie M.San Francisco, CA939951Apr 21, 2024
If you're in need of appliance repair in San Francisco, look no further than Quality Appliance Repair, and specifically, ask for Tim. Tim has become our go-to repairman for a few reasons, and each experience with him has been exceptional.
We've called on Tim's expertise for two separate issues with our appliances: our stove and double oven, and our dishwasher. On both occasions, Tim arrived promptly and ready to tackle the problem at hand. What immediately stood out was his friendly demeanor and genuine approach to his work. Tim didn't just fix our appliances; he took the time to explain the issues and the necessary repairs in a clear and understandable manner.
One of the things we appreciated most about Tim was his honesty. In an industry where it's easy to feel taken advantage of, Tim's integrity shone through. He was transparent about what needed to be done, never upselling unnecessary services or parts. Instead, he provided practical solutions and options, always mindful of keeping costs reasonable while ensuring quality repairs.
Moreover, Tim didn't just fix the immediate problem; he also offered valuable advice on long-term maintenance to help prevent future issues. His conscientiousness in this regard demonstrated a genuine commitment to customer satisfaction and building lasting relationships.
Overall, our experiences with Tim from Quality Appliance Repair have been nothing short of excellent. His professionalism, expertise, and personable nature make him a standout in his field. If you're ever in need of appliance repairs in San Francisco, do yourself a favor and give Tim a call. You won't be disappointed.Helpful 2Thanks 0Love this 1Oh no 1Business owner information
Siarhei F.
Apr 25, 2024
Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our appliance repair service. We appreciate your business and look forward to assisting you in the future if you have any more appliance repair needs.
- idunk i.San Francisco, CA38Aug 16, 2024
I contacted them through yelp and they had an availability the next day. The diagnostic fee was also lower than everybody's else.
The technician came and gave me really good advice, some of it against his own interest. He explained the problem in detail and what the repair options were, how much they would cost, and his experience on the likelihood that I would see the same problem again. I decided to get a new dishwasher instead.
Also, the he was super polite and cleaned everything. I will be calling Quality Appliance Repair again if I have an issue.Helpful 0Thanks 0Love this 0Oh no 0 - Mar 18, 2024
Apparently not every repair technician is well versed in LG appliances and how to fix them. Sergey at Quality Appliance knew exactly what the issue was with my LG dishwasher, ordered the new part that was needed, and came back to fix it within a few days.
The dishwasher had been having issues turning on for the past year, and a technician at a different company had taken a look, charged me, and told me I'd just needed to clean the filter. I'm so glad to have the problem fixed and be able to deal with someone who was truthful and knew what he was talking about. Thanks again, Sergey.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Siarhei F.
Apr 7, 2024
Dear Joanne G.,
Thank you so much for sharing this detailed review! We're incredibly happy that Sergey was able to finally resolve your dishwasher issue. At Quality Appliance, we pride ourselves on having technicians who are knowledgeable about a wide range of brands, including LG. We're committed to honest diagnostics and effective solutions. We always appreciate it when customers like you recognize our dedication. - Vivian B.San Francisco, CA35634Jul 19, 2024
Excellent customer service - scheduled a Wolf stove repair same day. The technician, Tim, was on time, efficient and friendly. He fixed the stove and even helped fish out a part of our Viking hood that had fallen behind the stove. Above and beyond.
Helpful 0Thanks 0Love this 0Oh no 0 - William M.San Francisco, CA2481004135Nov 23, 2023
Have a microwave that stopped working. No replacement available so repair the only option. Messaged these folks, got a quick response and an appointment for the next day. When the technician came, he examined the microwave and diagnosed the problem. Ordered the part and came back the next day to install it. Such professionalism. Amazing service. Highly recommend.
Enjoy!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Siarhei F.
Jan 12, 2024
Thank you so much for the 5-star review! It means a lot to us. We appreciate your support!
- Jason L.San Francisco, CA161Oct 17, 2023
Awesome experience! We have an older Sub-Zero Refrigerator where the ice maker stopped working. We gave Quality Appliance Repair a call and they were quick to send someone out for an inspection/consult.
Sergey arrived and was honest and gave explanations to each area that needed repair. He also showed areas that he didn't think were necessary to repair at this time, but may need work in the future.
After the consult, the price estimate and timeline were very reasonable. We were able to get the repair done in a timely manner. Sergey arrived on time and worked very efficiently. He was thorough in checking all of his work. He was also considerate of my property and makes sure he leaves his workspace cleaner than when he arrived. Overall experience was great and he was very responsive to all of my questions!Helpful 0Thanks 0Love this 2Oh no 0Business owner information
Siarhei F.
Nov 23, 2023
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
- Steve M.San Francisco, CA83148147Oct 4, 2023
This is the beauty of Yelp. You need food, drink, or a service, look at reviews, factor out a few of the cheerleaders and ax-grinders, and then enjoy excellent food, drink, or service. In this case, I was looking to get two of the four oven gas burners on my 20-year-old Frigidaire range working again. I mean, sometimes you need more than two to be working at once. I called Quality Appliance Repair and they had slots available as soon as the next day. I didn't need them that quickly, but I did arrange for a slot the next week.
Fast forward to repair day and 6' 6" (ish) tall Sergey was there right within the 2-hour time window that the shop had promised. I mention Sergey's height only because I live in a loft with a low kitchen ceiling. His head was right up against the ceiling. He took a look at the range, tried and failed to ignite the burners, did his Sergey thing and within 15 minutes and $90 later, they were working perfectly! On top of fixing the burners, Sergey showed me how to do some maintenance myself so I won't need to call for those repairs in the future. How about that for service?
I can see why Quality Appliance Repair, and Sergey in particular, get solid 5-star reviews on Yelp.,Helpful 0Thanks 0Love this 2Oh no 0Business owner information
Siarhei F.
Nov 23, 2023
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
- Scott B.Oakland, CA7482Aug 12, 2023
Tim was an awesome repair tech. From giving a quote and walking us thru each expense to walking me thru the repair and showing me what was done. He came 3 times to get the job done. He has great attention to detail and wanted to make sure everything worked perfectly before he left.
He did an amazing job! Highly recommend!Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Siarhei F.
Sep 25, 2023
We greatly appreciate your business and your feedback is extremely helpful in ensuring that we continue to delight you and all future customers!