Ralph's Radio

I used Ralph's yesterday for the first time. I knew of Ralph's, but never had the need. Anyway, I went to talk about installing a unit in my Ford E250 and the gentleman (sorry, I am embarrassed to say I didn't ask for his name) took the time to explain all my options and the various units that were available for my vehicle. He never once tried to sell me the more expensive units. He said, that they all work great, but some have more features. In he end, I went with the Alpine. He said, it would take a couple of weeks, but I could also put my name on a list in case of cancellation. I did that, and an hour later I got a call, that there was a spot for me that same day. I raced back, they installed the unit in the time they said it would take. The gentleman came out and explained all the features and functionality. It was one of the most satisfying customer service experiences I have had in a very, very long time. It's no wonder they have been in business so long. It may have been a little higher in price, but I got full value for the money.

I am so pleased, I will be returning soon to have my wife's car done. Thank you Ralph's Radio. If you want car audio done right, this is the place. Amazing!!!

Took our Ford Flex in to see if we could upgrade to car play system and install back up camera. Jeremy took us around and showed us some options first. We then went to Jeremy's desk for a quote which only took a few minutes. We found the quote reasonable and set up a time for the install. We were really impressed with the install as it looked like it came from the factory this way. We did have a minor problem with the antenna after pick up so I talked with Jeremy and they brought me in asap and fixed the next weekend. We had a great experience with the Ralph's team ask for Jeremy too knowledgeable and also works with your budget.

I can't thank William enough for all his help. He was so patient and he goes above and beyond for his customers. Always making customers happy. He was so patient with me when I had so many questions and he was also able to price match my dashcam for me which was great. That way, i didn't have to go to Richmond. I would highly recommend Ralph's Radio. William will do his best at customer service. If i have to get other stuff for my car, he would be the guy to go to. Highly recommended! Thanks Will and I will contact you when i have other questions and thanks for following up with a call!

Michelle

We purchased and installed a Blackvue dash and rear camera yesterday at Ralph's Radio. Everything was done in a timely manner and Will answered all our questions prior to purchase and explained the process of installation to us. After the installation was complete, Will showed us how the Blackvue worked with the app and even helped us download the app! We feel confidant if we have any future questions, Will will help us out. We don't hesitate recommending Ralph's Radio.

The installation Sak performed on my 1995 Range Rover Classic gave it a new life, and it's worth every penny!

The OEM speakers, components, and plastic enclosures on Megan (my 95' Range Rover) is already 26 years old. Like any other Range Rover Classic owners, keeping these rare and near extinction classics active on the road is the upmost priority. Doing so, it also has to be enjoyable.

Therefore I decided to bring Megan to Ralph's for a makeover. Sak the install guy turned Megan into a bad ass audio monster. Not only the installed components were spot on, it was also the alterations that Sak performed has impressed me the most. Sak swapped out my 26 years old "potato chips-brittle" plastic speaker enclosures with his own custom made enclosures. The workmanship is just another level.

My next stop at Ralph's will be a decent sub, and perhaps with Sak's custom sub box...

I highly recommend Ralph's!

AMAZING Results! I bought 80% of the materials myself bc a lot of them are not your usual stuff (beryllium tweeters, Mobridge integrated 3in 1 amp that saves me the extra money I blew on the tweeters lol) and honestly, to save money I asked Ralph to just do a simple tweeter mount but they went above and beyond to do a beautiful custom mount without charging me an arm and a leg like other mainstream places. I was very happy with the installation and the tuning. Again the amp I bought it might just be the first couple of this 3in 1 integrated amps in Vancouver and their first ever but they took it in anyways and did an awesome job. Very happy with the result. Lee is excellent on customer service as well.

I went to Ralph's last week to have a dual dash cam installed in my car. They did an awesome job! I was quoted a price and a time required to install, and they did it for that price and in that time. The sales person I dealt with was very knowledgeable, and took the time to show me how to use my dash cam after they installed it. I would highly recommend them!

I was very impressed with how quickly I was able to get a backup sound indicator installed on my car. Lee was very helpful and the job was well done.
I highly recommend this company. Great service. Job well done!

What a great experience!!!

I'm up from the States for a job in Vancouver. On about Day 4 of the mandatory 14-day CV19 quarantine, I kinda lost my mind. In my delirium, I decided to buy a classic car and drive to my next job in Toronto. I love an epic road trip and I simply cannot risk even the remotest possibility of another quarantine.

Step one, find a cheap, classic car, that will make the 4277km trip.
After weeks of searching, I found a 1980 Mercedes-Benz 300CD that fit the bill.

Step two, bring the sound system into the 21st century so that I don't lose my mind again on the 4277km trip. I'm not looking for crazy volume, I just want clean sound with decent imaging. I also want to respect the sanctity of the classic Mercedes, so we have to stick to stock speaker locations in the dash, no cutting and no tweeters on the A-pillars. Super challenging, since the factory cutouts won't hold more than about 3.5 inches and the grilles won't fit over coax speakers with protruding tweeters, which almost every modern speaker has. The head unit was not original, so I didn't really care what replaced it.

By the way, I have to leave for Toronto in 6 days and 3-4 of those days, the car is going to be in the shop getting road-ready. I want something good and I need it fast!

I scoured Yelp and asked around and came up with a couple of places I wanted to check out on the Saturday morning before my departure. The first place was super-fancy. The guy was very cool, but he specialized in extremely high-end builds that take several days/weeks and could not fit me in. Probably for the best, because I really didn't want to spend more on the system than I spent on the car.

The second place I visited really couldn't be bothered with my old junker. The guy wanted me to come back in a week so he could install some janky system that I could have easily gotten at Best Buy for half the price. Pass

The third place was Ralph's. I walked in at about 2:00 and was greeted by Julius. While he was looking at my car, I told him that I was hoping for speakers that would fit in the dash and a small powered sub under the passenger seat. He offered up a couple of modestly-priced options that would likely have met my expectations. Not wanting to settle for mediocrity, I asked Julius if he had any other ideas. He got an odd little smile on his face and rushed into the back storeroom. He came out holding a pair of 80mm wideband speakers from Bonneville Labs & Acoustic Measures. BLAM is a relatively new company from the guy whole developed the Focal speaker brand. Julius raved about the speakers and I had read good things, so I was game. He matched them with a JL sub. Although it wouldn't fit fully under the seat, it was stealthy enough. To stay in my budget, we went with a Kenwood head unit and Kenwood amp for the sub. It wasn't until about 2:30 that I told him I couldn't get the car to him until Thursday and I needed it Friday. Undaunted, Julius ran into the back and came out with his lead installer, Sak. They scurried past me to look at the car. After a couple of minutes of some serious-looking conversation, they came back in and asked if I could leave the car and come back at 5:15. Three hours from closing time on a Saturday, these guys were willing to drop everything and dive into my installation! I left with a smile on my face, but a sense of dread that I'd get a call in a couple of hours telling me they wouldn't be able to finish. Well, that call never came. I showed up at 5:15 and my car was sitting out front!

Julius helped me pair my phone and then...

...THE ANGELS SANG!!!

I could not believe the sound I was getting from this system. So far beyond any expectations that I had. Those beautiful little speakers were absolutely amazing! Julius stayed late to familiarize me with the receiver. He told me to listen to the system as much as possible and then swing by on my way out of town for any micro-tweaking that might be needed.

I spent the next three hours just driving and listening and smiling.

Life is good!

Julius and his team at Ralph's were truly fantastic! Thank you, Julius and please thank Sak, Jake and Parker for making it happen!

I was hoping to get some better info, and as well as Bill valiantly tried, I just heard too many "I don't know's"....look, i get that it's a high-tech world, and on one hand, I do appreciate honesty in not trying to BS your way out of my questions, but for a $1,000 Navigation Bluetooth system, just not something you want to hear, know what I mean? Wanted to know if my Blackberry could be synced, limited # of contacts stored, etc.---"I'm not sure, I don't know"....this is your job! Very basic...

These guys have been here for decades---same location, so to me, that has to bode well. Especially with Best Buy/Future Shop also selling car/audio solutions...

It's a nice boutique store, and more specialized stuff you won't fine elsewhere all under one roof: radar sensors, dashboard cameras, remote engine start systems, etc. These are all high-end, no entry level stuff here.

He did advised to go to Kenwood's website, check out online reviews,....and certainly willing to wheel and deal, which I personally thought he was showing his cards too early, as I wasn't in the buying mode yet lol....List price was $1099 but said he could bring it down to $750...but by the time you add parts and labour, that's another $250, and assuming taxes are on top of that.

One irk about this so-called touch system, is the INITIAL touch is still needed to answer an incoming call --- unless I set this to auto answer, which totally defeats the purpose on 2 fronts:

1) certain clients I don't want to answer lol

2) police can still issue tickets for 'using an electronic device'...

But we are allowed to fidget with our radio, a/c?! And girls put on their makeup not just at red lights, but even when cars are moving?

Go figure!