Randy's Mobile Auto Repair

Randy is a friggin genius. He is responsive, respectful, knowledgeable and able to determine the best response in an emergency situation. No one ever thinks they're going to be in an emergency when they need a mechanic ASAP but I've been in the situation several times and each time Randy has been More responsive than AAA.

The first emergency was a tow and emergency repair due to a faulty hose. He took care of me and I was so grateful.

The second emergency was tonight after I drove through a huge pothole and the fuel cut off switch was activated. I didn't even know I had a fuel cut off switch until the flashers went on and I had to pull off to the side of the road.Unfortunately it was rush-hour traffic at dusk on I five in Portland. AAA was going to take hours and I was in a dangerous spot. Randy was able to come to my help via phone with a YouTube video and walk me through the switch.I was freaked out and in a dangerous situation and he came through.

There are not enough stars two give Randy.

Got my truck up and running. Had several issues that he found. Very courteous. And he let me find the parts I needed to reduce costs.

I had my vehicle towed to Randy's for a hole in the gas tank. Jason at the shop told me they can't find a gas tank matching my car and recommended welding it at a welding shop for $900. Jason said the welding shop will not give a warranty for their work but they do an excellent job. I agreed. After the gas tank was welded I picked up the car, it cost me near $1300. A week later I smelled gas in my car and called Randy's. Jason said bring the car back and we will look at it. Due to my negative experience I took the car to another shop where they find a leak from where it was welded. The other shop replaced my gas tank for a lot less than $900. I called Jason back and told him about the leak and my wife took the empty leaky gas tank back and showed it to him. I asked Jason for possibly getting some money back since the repair lasted about a week but he said he is not authorized to give me any money back.

Seriously, I've been using Randy's Mobile since 1999, I have a carpet cleaning business and no other shop has touched any of my vehicles or that of my friends and family. To say the technicians are the best is no stretch of the truth, detail oriented, every option is presented, Randy and JR are simply the best at what they do.

Brandy was a huge help coming out to our home to evaluate an exhaust problem on our motorhome

Turns out they stole the catalytic converter

He quickly sourced one and handled all the work dealing with the insurance company which was a huge pain since insurance was trying to scam us

As a bonus he even had them weld some chains on there to make it harder to steal!

Thanks again Randy and Christian!!!

This is one of those overdue reviews. Randy and the crew were communicative, thorough, and go the extra mile to get things right. They were also super nice to me even though I showed up on the wrong day, with a fuel leak, no less.

Even though my early arrival was quite the deviation from their well managed schedule, they kindly got the vehicle into a safe enough state that I could leave and come back on the right day. At that point, they troubleshot a tricky brake system and an even trickier injector line system (turns out uhaul got "special" lines for their old e-350s). Turns out you can't order those. I was impressed because 1. they figured that out in the first place, and 2. they magically modified a standard e-350 line and made it work (!)

Thank you for being so kind, professional, and doing a great job. I don't know that any other shop would've been able to keep this thing safely running.

I almost hate to review him because he'll get too busy to see my RV! He's the best, people that work in his shop are great. Thoroughly competent and he can usually come out if you're stuck.

I don't understand these bad reviews. What kind of person leaves a bad review saying they waited a year for an appointment?

Great service!! Had a 08 Toyota Sienna with a rare oil return line leak. I pulled in the shop with leaked oil all over the under-hood and come out very clean and quite running Van. Met the owner Randy who personally did the job and explained things clear and thorough. Randy has been in the business a long time and they do work on vans/cars besides RVs.

They may not throw out all kinds of discount, but honest work deserve honest pay. You don't want be tricked and short-changed, this is the place to go for peace of mind.

After numerous phone calls finally made an appointment. Was told it would be a couple months. Couple months came an went. I left numerous messages, spoke with someone who said I am still on the list however still no appointment. I WAITED ONE YEAR FOR AN APPOINTMENT AND STILL NOTHING. Horrible service.

Randy and his team were awesome to work with. They were easy to work with and conducted the repairs quickly. Very good communication with what items could be handled under my warranty and what items I had to pay for directly. During pickup Randy provided fantastic insight into questions I had around trailer storage as well as outlining best practices for running the generator and battery lVery much appreciate the high quality work they did on the trailer and going the extra mile.