Red Line Towing

I requested them to tow my car to get my car fix . When a mechanic received the car the car was scratches on front bumper .
The driver very rude and impolite told me that a scratches was there . I have photos right before they tow the car . I will requested my insurance to call then and asking for a insurance information.
Next time be polite and more responsible.

Worst company ever, very rude employees. After an accident I asked to take my car to a parking lot, and the tow guy asked to see my bank account before to make sure I have money. After I denying his request he got in the truck and took my car without my authorization

I'm driving to pick up my son from Daycare and I get distracted, pop a curb and then pop the two left tires of my car at 4:15pm-ish. Having to figure out how I'm going to get my car to the shop for them to change the tires left me frazzled. Thankfully, my husband was able to pick up the son from Daycare for 1 less worry but he reminded me that with 5pm closing in, i'll end up harder press to find a towing company. I called these guys and they said they'd be available to come to my car in less than a half hour. They were wonderfully calm and provided instructions to me as this was my first time in this scenario. My husband and son met up with me and we all waited for Red Line to come while I was on the phone figuring out the details with my usual shop. The usual mechanic our household uses closes at 5pm and we estimated that I would not be able to arrive until after they close but they instruct me to put my keys in a manila envelope, write my information on the envelope, and provide it to the cashier at the time of dropping off the car.


Red Line Towing arrives with a flatbed and after looking at my car, thinks it is possible to tow. As I am talking with him to understand what I need to do, he asks which mechanic I planned to take it to and asks if it is the one he passed by on Hillsdale (which it is). He then offers to drop it off there with no issues as it is about 2 miles away and offers to give the envelope to the cashier in the store. It gives me such a relief as I hadn't thought about if I had to be in the tow truck with him or not for a trip to the mechanic, especially with Covid times. I pay about $200 which I didn't think was terrible as the service was prompt and I have no experience with towing to know a competitive price.

My toddler son watches in awe as Red Line moves my car up the ramp of the flatbed tow truck and attaches chains to secure the car. He loved watching the tow truck and Red Line gives him a little wave goodbye as he goes off to drop off my car and key to my mechanic.

Quick service . Outstanding customer service.... Safe. Just a call away........ Mo

Called Redline after my bike broke down on the 101 Saturday morning and they were not only able to come get me in under an hour they were even able to help my find a place to bring it.
Great service and expert handling of my motorcycle. I will keep this number handy and highly recommend them should you need a tow or roadside assistance in the Bay Area.

Hopefully if you're ever in an accident you don't have to deal with this company, they charged almost 500 dollars to tow bike, less then 10 minutes from the accident scene to home, said it took 90 minutes since they "charge" the minute a cop calls for a tow. This is robbery. There's no way it takes that long, and because they messed not showing up with a flare bed, it's in you to pay for there time and mistakes. If you're ever in a pinch or are hurt due to an accident try to make sure to tell the cops not to call this company.

Needed a tow to the shop as my car wouldn't start. They were very helpful, called to confirm the address. They arrived within 20 minutes, we were pretty close by. The driver who came was friendly, helpful and quick. Would highly recommend.

Rates are incredibly high. 70 per day storage. Around 200 for the tow. 100$ for weekend pick up. They pretty much get free money.

Needed a tow on the 92 today. Mike arrived in the time relayed on the initial call. He was courteous, professional, and made sure to look our for both of our safety when hooking up the SUV. He was efficient loading the vehicle up and even offered me a ride to the dealership. It's so great to interact with people who actually care about other people. The ride meant a lot when others may have cited COVID fears and made me try and find another ride. Thanks a lot, Mike and Red Line Towing! God bless you. I hope your Monday goes better than mine so far!

Well, we've seen everything - angels now drive tow trucks!! We were hearing suspicious engine noises on our family vacation in the SLO area so began thinking of several possible ways to get us and our car home including train, rental car, bus, flying, using our AAA limited tow, RV, and just pitching a tent for a week while our car got repaired locally. Thankfully Red Line picked up our call and made quick arrangements to not only bring our family member's spare car to use, but of course to tow our SUV back to our Bay Area mechanic safely. The owner, Anthony, provided several solutions for us and was very communicative along the way, and most importantly arrived earlier than expected so we could continue enjoying our vacation time. He was actually so quick to unload and load the tow bed that I didn't even get to say thank you in person (our toddler enjoyed watching too much from the hotel window). We are so grateful, Anthony!