Red Mountain Heating And Air

We contracted with Red Mountain to install a dual zone ducted Mitsubishi heat pump in our home. From start to finish the job was done expertly and efficiently. Osvin runs the company and Clarisa runs the office. Both provide clear timely communication. The job was not simple and involved removing an old ducted furnace with asbestos in the ductwork. Osvin's bid was in the middle range of three, with the lowest appearing willing to cut corners on things like asbestos removal. Osvin's design for a two zone system was the best fit for our home. Others would have been more complicated with compressors on both sides of the home or ugly ductless vents. The Red Mountain crews who did the installation were prompt, courteous, clean, efficient and most importantly completed a professional installation! I cannot provide a higher recommendation if you are looking to install a heat pump HVAC system.

After the compressor failed in my current AC full home HVAC system, I was faced with the option to try to squeeze more life out of my existing system by repairing the broken component or modernize. After a lot of research, pro/con analysis, and number crunching, I figured I'd go with the modernization route that would improve energy efficiency, run cleaner, provide dual zone controls (upstairs/downstairs), and operate significantly quieter (particularly outside where the spilt unit is right next to our patio). The cost difference to modernize was between 6x-8x the cost to repair the existing system (!), so I had to make sure I picked the right vendor...

For such a big project, I reached out to multiple vendors for quotes and system recommendations. Red Mountain was not only the most responsive throughout the whole process, but had the best pricing by 5%-20% of other quotes for similar systems. Orvin was quick to come on site, meet in person, answer my dumb questions, and build my trust throughout the process.

Once I selected Red Mountain to acquire and install the Bryant dual-zone, variable speed, high-efficiency heat pump system, they had it installed and fully operational within a week! Orvin and his team walked through the house and helped evaluate where to optimize thermostat positions for the dual zone set up and planned the best way to set everything up. And now a few weeks later, I am so pleased with the equipment selection as well as Red Mountain's installation quality. Everything has worked flawlessly since day one, with the home much more comfortable at all times of the day (upstairs and down, still getting used to this) and the outside unit operating essentially silently compared to the previous single-speed system. I've also managed to integrate the thermostats with my HomeKit system using Home Bridge and Bryant's new and pretty good API!

One more thing about Red Mountain worth calling out: their back office team was super well organized with scheduling, permitting, billing, and even helping with acquiring the maximum rebates that I am eligible for given the installed system (several thousand dollars worth). The only thing I would ding them on was not doing a great job cleaning up the worksite when done, but that is super minor all things considered and is something they can easily improve...

It was a pleasure working with Red Mountain as they are one of those rare family-owned businesses that really care about doing a great job at what they do! I would not hesitate to recommend them to anyone who needs home HVAC installation or maintenance.