Review Highlights
“But we in Petaluma are very lucky to have such a place-- Rex Hardware.” in 5 reviews
“When you do this for 'big box' stores, you get an email when your product is ready for pick-u” in 7 reviews
“Friendly staff, helpful and knowledgeable.” in 4 reviews
Location & Hours
You Might Also Consider
Next-Day Delivery Available.*
*On In-Stock orders $499 & above, placed before 2PM (Monday thru Friday). Subject to availability of delivery slots. Not available at our Roseville showroom. See associates for more details.read morein Appliances
in Windows Installation, Kitchen & Bath
in Paint Stores
Amenities and More
About the Business
The Helpful Place *Hardware *Retail & Housewares*Serving Petaluma Since 1907*Mon - Sat 8 to 5:30*Sunday 9:30 to 4
Ask the Community
Got a question about Rex Ace Hardware? Ask the Yelp community!
People also searched for
Recommended Reviews
Overall rating
68 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Ted E.Petaluma, CA028Aug 26, 2024
Excellent local hardware store where the customer will get full attention from excellent staff
Helpful 0Thanks 0Love this 0Oh no 0 - Toni T.Los Altos, CA373531Nov 11, 2023Updated review
Wonderful, traditional hardware store with phenomenal staff and service. There are so many reasons this shop has been around for 99+ years, particularly the vast selection of goods packed effectively into a bright corner shop!! Petalumans are really lucky to be able to choose from such a variety of quality offerings in nearly every hardware category you can think of, including housewares like ktchen necessities. Shop here once and you will likely never go back to big box hardware!
Helpful 0Thanks 0Love this 0Oh no 0Jan 9, 2022Previous reviewThis spacious, cheerful shop is loaded with great products and staffed with friendly, knowledgeable folks. No wonder they've been in business 99 years!!! If you're tired of walking the endless aisles of big box hardware warehouses where you can't find help to aak a simple question, check our Rex for your hardware and kitchen needs. Rex rocks!!
- Feb 13, 2022
Old timey style hardware store. I'd dare say almost cute. Lots of inventory. I like the kitchen / housewares area. Have bought a few items there. The prices were much lower for the same items than sur la table.
Seasonal holiday display and items for the holidays.
The window displays are always fun to see. The windows change out often.
Friendly and helpful employees.
If you're a tourist visitor and walking around Petaluma this store is worth a few minutes of your time. You might even find a souvenir of your visit.Helpful 3Thanks 0Love this 4Oh no 0 - Kristol J.Everett, WA993031Apr 28, 2023
Cute gift shop but we were there for the hardware store. Not particularly friendly. We found what we needed fairly quickly. They do not participate in the Ace Rewards program.
Helpful 1Thanks 0Love this 0Oh no 0 - r t.San Francisco, CA17410Aug 31, 2023
The team at this store truly rocked it today with answering my stupid questions and "guessing" about sizes of things with total respect and kindness. No one told me to call a plumber or get my husband to help me. It took a few trips and lots of pictures, but I am so grateful to this store and its employees today.
Helpful 0Thanks 0Love this 0Oh no 0 - Claudia S.CA, CA03Apr 24, 2023
very cute hardware store if you want to support local rather than a big name store. Friendly helpful workers.
Helpful 0Thanks 0Love this 0Oh no 0 - Jun 14, 2020
While moving into our temporary home, we needed some last minute repair and adaptation items, and found out that Friedman Brothers was closed. Undaunted, we jumped onto Yelp and found this Ace hardware and drove right over.
People that work here are super friendly and really helpful. I was really impressed with how many people behind the counter and roving about the store were enthusiastically trying to help me with my various challenges and helping me think up out of the box solutions to my problems.
The store is an awesome conglomeration of basic home improvement and repair selections as well as a very quaint and inclusive home decor/local purveyor purchases. I was able to pick up an awesome looking French press for hubby in a great color and an awesome innovative style along with all of my other purchases that I needed anyway.
I felt like the prices were a little high compared to what I'm used to in comparison to like home Depot or Lowe's but I was willing to pay that difference for the personalized service and the small town feel of supporting a local business rather than a big box store. I'll definitely be back and I'm glad to know that this Ace hardware is so helpful and accessible, with easy offsite parking and inclusive hours for people doing projects early as well as late.Helpful 12Thanks 0Love this 11Oh no 0 - Sheila B.Petaluma, CA013Feb 14, 2023
This Petaluma Westside store is the best hardware store in the world. I needed a new vacuum but wanted something a bit different than their store models. The sales person encouraged me to go online to Ace Hardware dot com and find exactly what I wanted, bring my choice vacuum cleaner to them, and they would order it for me. I would not be charged shipping. I did and got my fabulous vacuum cleaner in only 4 days. I love this place. In the years I've shopped with them, I can say I have always found what I needed and the customer service is second to none.
Helpful 0Thanks 0Love this 0Oh no 0 - Lyndi B.Penngrove, CA0261Jun 27, 2020
Why I love Rex Ace Hardware - I ordered online from the national Ace Hardware website, selecting curbside pick-up at Rex downtown Petaluma. When you do this for 'big box' stores, you get an email when your product is ready for pick-up. Not so at Rex! I got a phone call from owner Jeff Tomasini telling me the item was ready. Now that's Rex Ace Hardware, shop small for ya! Thanks Jeff!
Helpful 1Thanks 0Love this 0Oh no 0 - 17260126Nov 6, 2018Updated review
Simply the best.
Knowledgeable, helpful, friendly folks.
A ton of stuff and a pretty darn good selection.
Small enough to find things on your own (even if you don't have to).
Treat you like family, but in a GOOD way!
I like having access to kitchen materials, household stuff, and tools.
This store epitomizes all the things I like about Petaluma.Helpful 0Thanks 0Love this 0Oh no 0Sep 7, 2016Previous reviewI love coming to Petaluma once a month because it's an excuse to visit Rex Hardware. The reason is the people. You can only go a couple of minutes to get someone to notice you need help and the CONTENT of the service is very deep and very quick. These folks know their stuff. And the gal at check out pointed me to McNears when I was looking for answer carb lunch. At Rex, "service the way itnusedntonbe" is NOW!
You Might Also Consider
in Cabinetry, Kitchen & Bath
in General Contractors, Kitchen & Bath