Ribbs Plumbing Services

Had to have a lot of sewer work done and a friend recommended this company. While their bid was not the cheapest, it also wasn't the most expensive. Work was completed in a timely manner, communication throughout was great, and they cleaned up the area as if they had not been there. This company is easy to work with and have gained my respect and trust. I will definitely use them again in the future.

This is the third time I've used Ribbs. They are very good about showing up when they say they will show up. China was very pleasant to deal with over the phone and she even called me 30 minutes before the technician showed up in order to let me know he was on his way.

They had to repair the same spot that they looked at last year. They had pictures and records of the work they did last year. Because of that, Dave was able to show how that their earlier repair was solid but the new leak was coming from somewhere else. Dave fixed my issue and I would definitely would call RPS again for all of my plumbing issues.

Made a call for someone to come out and unclog the pipe in my laundry room. The technician that came out was very knowledgeable and professional.

I have used this company multiple times. I highly recommend them.
Thank you CC

I called in Ribbs about some non-urgent plumbing needs I had. They were able to work within my work schedule, showing up on time as promised. The work performed was excellent, their pricing was fair and in line with their estimate, and they left the site cleaner than they found it. Highly recommended!

Tim was the technician that came out two days to help us resolve an issue.
He was communicative and patient. He answered all of our concerns and questions.
Very appreciative of his honesty and quality of work.
Definitely recommend Tim to anyone!

Horrible experience - very dishonest business practices. I had a main line blockage and called their technician over. The technician came on time and seemed interested in solving the problem. But as soon as he took a look at the clean-out, he said he would need to replace the clean-out in my house to clear the blockage because the clean-out was "too narrow" for the cable machine to go in. He gave me a quote for 1700$ and half-a-day of work for a minor block!!
I called another friend of mine who was a plumber and he used a smaller cable machine to clear the block in 5 minutes and charged me 300$. Needless to say, I will be staying away from RPS in the future.

I came to know RPS from another yelp review. Although they charge for coming out I think it's well worth it.
My bathtub water stopper is not working, stuck there, Tim was able to swap out the pipes from crawlspace. The price is very reasonable. The house is really old and the cast-iron pipes are in really bad shape. Over the years every plumber that looked at this suggested to swap all pipes in crawlspace, only Tim found out that one bathroom has newer pipes and only need to swap out partial, which cut down cost significantly. Tim finished the job in two days and send me pictures, great work!

I had a major issue with tree roots obstruction.
Tim came out, diagnosed and fixed the problem quickly.
It was a major issue, required digging up my front yard etc.

We are extremely satisfied with the work provided by Tim Vu and his crew Angel and David at RPS.

When our sewer backed up, an inspection by RPS hours later revealed mud inside our sewer line. Our home had its sewer line redone by the previous owner less than 10 years ago, but it failed at a joint due to bad workmanship. Muddy soil from recent rain was clogging the line.

We opted for a full replacement. The previous job was done without permits and without a property line cleanout -- and the replacement would be with permits, with a property line cleanout, and would fix all of the previous line's grading issues.

The cost was very reasonable for the amount of work needed. We were quoted a similar amount by another plumber who would not have pulled permits.

RPS completed this major project on time and on budget. They even were extra careful to work around our landscaping by relocating small plants, using care excavating around trees, and using pipe burst as much as possible to avoid digging up the entire line. The pipe burst occurred during a massive rain storm and they stayed late into the evening to have everything ready for an early city inspection the next morning. The team restored our landscaping and took care to ensure the backfill was properly compacted.

After the work was complete, Tim was super helpful in providing statements required by our insurance company to have the work reimbursed. This was in addition to extremely detailed notes and photographs (over 40 pages including photos) of the work in progress Tim and his team already provided. We are especially thankful for all of these details because it clearly demonstrated evidence of a covered loss. We would have been unable to access thousands of dollars of insurance benefits if these detailed photographs were not provided.

We are about to begin more work on our property and I am very glad to be extending a properly graded and installed system which was inspected by the city with proper permits.

Realize great service with a friendly staff. Prices were reasonable and they were honest with me every step of the way.