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Toilet Replacement
This week has been a toilet replacement week!… read more
Closed 4th of July
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June Solstice is today!
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Camera Inspection
Work work work.. camera inspection in progress 🎥 😎… read more
Preventative Maintenance
Can keep your plumbing in the best condition so that… read more
Kitchen Drain Replacement
Kitchen drain replacement, clean work done by our… read more
Before & After
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$50 OFF your next service!
Valid only within 20 miles of zip code 95111. Cannot… read more
Water Heater Flush
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Fixture Replacement
We can upgrade any plumbing fixtures you have from… read more
Drain Cleaning
Do you have any clogged or slow at draining drains… read more
Water Heater Maintenance
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Sewer Replacement
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Repair on leaking joint
This repair here our technician repaired the leaking… read more
Water Heater Installation
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Holiday hours 🤗🎄🗓️
We will be closed for Christmas Eve & Christmas Day… read more
Don’t DIY, have it done RIGHT!
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Crawl Space Evaluation
Our technician performed a crawl space for a client… read more
Leaky faucet ?
Think a leaky faucet is no big deal?💧🚰 Think… read more
Water Heater Flush
The cold weather is slowly slowly approaching and… read more
Accepting appointments now!
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Water Heater Replacement
Water Heater Replacement 🤗… read more
Water Heater Replacement
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Call now & book your appointment!
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Special Offer!
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Have a leak??
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Limited deal !
🚨 Limited deal 🚨 !! Starting now til September 21!… read more
Clogged Drains?
We can help with small drains like kitchen &… read more
PVC Repair
Client called in over the weekend requesting… read more
Ribbs Plumbing Services
Just to name a few! We also do small projects as… read more
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Review Highlights
“We are extremely satisfied with the work provided by Tim Vu and his crew Angel and David at RPS.” in 35 reviews
“S they sent a very professional Technician named Ernie, he provided me with the best customer service I've had in awhile.” in 11 reviews
“My bathtub water stopper is not working, stuck there, Tim was able to swap out the pipes from crawlspace.” in 13 reviews
About the Business
Business owner information
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If you have a plumbing issue, work with an experienced and professional San Jose plumber who knows how to get the job done the first time. When you demand nothing short of excellence, make sure the name you choose to service your home's plumbing needs is R.P.S Ribbs Premier Services, a family plumbing company in San Jose, CA since 1927. We're the company our community knows and trusts because we offer superior craftsmanship and unmatched customer service. We find the right solution to your problem and make sure it's implemented properly.
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Overall rating
127 reviews
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- C P.Harker Heights, TX01Jul 14, 2024
Had to have a lot of sewer work done and a friend recommended this company. While their bid was not the cheapest, it also wasn't the most expensive. Work was completed in a timely manner, communication throughout was great, and they cleaned up the area as if they had not been there. This company is easy to work with and have gained my respect and trust. I will definitely use them again in the future.
Helpful 0Thanks 0Love this 0Oh no 0 - Andrew Y.San Francisco, CA01May 20, 2024
This is the third time I've used Ribbs. They are very good about showing up when they say they will show up. China was very pleasant to deal with over the phone and she even called me 30 minutes before the technician showed up in order to let me know he was on his way.
They had to repair the same spot that they looked at last year. They had pictures and records of the work they did last year. Because of that, Dave was able to show how that their earlier repair was solid but the new leak was coming from somewhere else. Dave fixed my issue and I would definitely would call RPS again for all of my plumbing issues.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
China A.
Jun 13, 2024
Hi Andrew! David & I are pleased to know your experience with us once again was a good one! I am so happy to hear that David was able to provide you with the past work history which helped with determining that there was a new leak present and the necessary repairs. Thank you for your continued support and entrusting RPS with your plumbing needs! We look forward to serving you again! We appreciate you!
- Cristina C.San Jose, CA1332Nov 18, 2023
Made a call for someone to come out and unclog the pipe in my laundry room. The technician that came out was very knowledgeable and professional.
I have used this company multiple times. I highly recommend them.
Thank you CCHelpful 0Thanks 0Love this 0Oh no 0Business owner information
China A.
Feb 8, 2024
Hi Cristina!! Thank you so much for your continued support! We appreciate you, and appreciate that you keep trusting our RPS Team into your home to take care of your plumbing needs!! We look forward to helping you out again when you need us!! Thanks again!!
- Paul K.San Jose, CA631484Mar 21, 2024
I called in Ribbs about some non-urgent plumbing needs I had. They were able to work within my work schedule, showing up on time as promised. The work performed was excellent, their pricing was fair and in line with their estimate, and they left the site cleaner than they found it. Highly recommended!
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China A.
Jun 14, 2024
Thanks so much for your review Paul! We love getting feedback about our team and take pride in our customer service. Please get in touch if there is anything else we can do to make your day.
- Shan S.Burbank, CA03018Jan 31, 2024
Tim was the technician that came out two days to help us resolve an issue.
He was communicative and patient. He answered all of our concerns and questions.
Very appreciative of his honesty and quality of work.
Definitely recommend Tim to anyone!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
China A.
Feb 8, 2024
Hi Shan Shan!! Thank you so much for taking the time to write a review regarding your experience with Tim!! We are so happy that he was able to fix the problem that you had and offer a solution that worked for you!! We look forward to working with you again in the future when you might need us!! Thank You Again!!
- D S.Los Altos, CA836Jun 9, 2023
Horrible experience - very dishonest business practices. I had a main line blockage and called their technician over. The technician came on time and seemed interested in solving the problem. But as soon as he took a look at the clean-out, he said he would need to replace the clean-out in my house to clear the blockage because the clean-out was "too narrow" for the cable machine to go in. He gave me a quote for 1700$ and half-a-day of work for a minor block!!
I called another friend of mine who was a plumber and he used a smaller cable machine to clear the block in 5 minutes and charged me 300$. Needless to say, I will be staying away from RPS in the future.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
David R.
Jul 2, 2023
Thanks for the review.
You are only concerned about price and price only. You don’t care about code or doing things correctly. You had multiple plumbers in front of your home and had the nerve to have us compete in front of each other for this job. We charge you only $49 after 2 hours and tried everything to get your family a working sewer that evening. We were there till 7pm. Your home is not up to code and you paid a plumber $300 to snake a drain. You got ripped off and your home still ant to code or Correct. Good luck. We will happily part ways. - Feng Y.San Francisco, CA0156Jul 11, 2023
I came to know RPS from another yelp review. Although they charge for coming out I think it's well worth it.
My bathtub water stopper is not working, stuck there, Tim was able to swap out the pipes from crawlspace. The price is very reasonable. The house is really old and the cast-iron pipes are in really bad shape. Over the years every plumber that looked at this suggested to swap all pipes in crawlspace, only Tim found out that one bathroom has newer pipes and only need to swap out partial, which cut down cost significantly. Tim finished the job in two days and send me pictures, great work!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
China A.
Jul 14, 2023
Hi Feng!! Thank you so much for taking the time to write a review regarding your experience with our technicians. We are so happy that we were able to fix the problem that you had and offer a solution that worked for you!! We look forward to working with you again in the future when you might need us. Thank You Again!!
- Andre G.San Jose, CA015Mar 3, 2023
I had a major issue with tree roots obstruction.
Tim came out, diagnosed and fixed the problem quickly.
It was a major issue, required digging up my front yard etc.Helpful 1Thanks 1Love this 1Oh no 0Business owner information
China A.
Apr 17, 2023
Thank you for taking the time to leave our team a review, We appreciate the kind words! We look forward to serving you again.
- Reid B.San Jose, CA30152Jan 19, 2023
We are extremely satisfied with the work provided by Tim Vu and his crew Angel and David at RPS.
When our sewer backed up, an inspection by RPS hours later revealed mud inside our sewer line. Our home had its sewer line redone by the previous owner less than 10 years ago, but it failed at a joint due to bad workmanship. Muddy soil from recent rain was clogging the line.
We opted for a full replacement. The previous job was done without permits and without a property line cleanout -- and the replacement would be with permits, with a property line cleanout, and would fix all of the previous line's grading issues.
The cost was very reasonable for the amount of work needed. We were quoted a similar amount by another plumber who would not have pulled permits.
RPS completed this major project on time and on budget. They even were extra careful to work around our landscaping by relocating small plants, using care excavating around trees, and using pipe burst as much as possible to avoid digging up the entire line. The pipe burst occurred during a massive rain storm and they stayed late into the evening to have everything ready for an early city inspection the next morning. The team restored our landscaping and took care to ensure the backfill was properly compacted.
After the work was complete, Tim was super helpful in providing statements required by our insurance company to have the work reimbursed. This was in addition to extremely detailed notes and photographs (over 40 pages including photos) of the work in progress Tim and his team already provided. We are especially thankful for all of these details because it clearly demonstrated evidence of a covered loss. We would have been unable to access thousands of dollars of insurance benefits if these detailed photographs were not provided.
We are about to begin more work on our property and I am very glad to be extending a properly graded and installed system which was inspected by the city with proper permits.Helpful 0Thanks 0Love this 0Oh no 0 - Chris C.San Jose, CA169438Jul 13, 2023
Realize great service with a friendly staff. Prices were reasonable and they were honest with me every step of the way.
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China A.
Jul 14, 2023
We appreciate the kind words & 5 Star Review! We look forward to serving you again. Thank you!