Riggs Distributing Inc. Headquarters

Beautiful working showroom with an amazing staff. They have nearly every Sub-Zero and Wolf appliance made. Make an appointment and test drive any of these appliances. Cook with their wonderful chef to learn all the tips and tricks of the appliances.

Riggs is no longer doing installation of any appliances. We were promised they would, we purchased through the another company with the understanding that Riggs would install and now they aren't.

Poor customer service and when you call they hang up. They won't even give recommendations.

Go somewhere else!

Upon purchasing a new Wolf range and oven from Friedmans Appliances, we were told that Riggs Distributing would be handling the installation. We had not previously worked with a company like Riggs Distributing, so we didn't know what to expect.

On the day of delivery, Juan, Avril and Leo from Riggs Distributing showed up to remove our old range/oven and hood fan and install our new hood fan and Wolf range.

Wow! We couldn't be more pleased with the quality of service we received. Their expertise, friendliness, cleanliness and instructions on how to use our new equipment were first class. We even learned how to clean the stainless steel (move the cleaning cloth with the grain of the stainless steel)!

If our refrigerator and/or dishwasher need replacement, we now know who we want to install them: Riggs Distributing.

Riggs is the only Subzero authorized installer in the Bay Area and Northern California. They are extremely professional and know what they're doing. Part of being an authorized installer means training and certification since ultimately Subzero stands behind their work by offering an additional year of warranty.

The appliance store I purchased my Wolf stove did not initially recommend I use Riggs for my installation. They included a different company that lucky for me turned out not to have the resources to do the install. Also turns out this other installation company has horrible Yelp reviews based on many botched jobs. I then went on the Subzero web site myself and discovered Riggs.

Couldn't have been happier with the experience! The project coordinator was responsive and made all the arrangements to get the stove transferred from the store to their center. They accommodated our ask for only two Covid vaccinated technicians who would wear masks in our home. The technicians arrived on time and called us 30 min ahead of arrival as agreed on. They were friendly and polite, and took their time to do the install right, cleaning everything up before they left.

Riggs was only slightly more expensive but given the extra year of warranty on a very expensive appliance, would say their service is a bargain. Unfortunately Riggs doesn't actually sell Subzero appliances - only installs them - but they definitely made the whole Subzero experience awesome and I would recommend using them for all Subzero appliance installs!!!

I had an old sub zero replaced by Riggs few months ago. They do a site visit to give you an estimate for work. The installer estimated they may need to cut some cabinetry for installation. This is an extra on top of hundreds of dollars they charge for installation. During actual installation no cuts were necessary. However the billing department keeps sending me threatening emails to pay the extra fee for installation. I spoke to 3 different people in the billing department and the first one told me I do not have to pay. She left the company and the new people in billing department keep insisting on me paying an extra 150

Have not actually contracted Riggs to do work, but I'm sure they're great from all the feedback and recs. But, when I called them about doing a simple swap of an over-the-range microwave to a dedicated ventilation hood, they quoted nearly $800. That's with an internal blower even, and not having to do any duct work or external blower install.

The pre site inspector was very professional and explained that although the
Sub Zero was the same replacement the new hinge system made the door opening 1/2" wider. I had a cabinet maker come out and alter the cabinet.
The three guys who came out to install were very tidy and careful. Sub Zero was slow sending the door handles and Riggs sent 2 guys later for this installation. Unfortunately, their truck turn around damaged the front lawn.
They apologized and told the service manager who contacted me. They offered $100 to have my gardener resod the small place that was damaged.
I never expected to hear from them and the $100 has already been taken off my invoice. Excellent customer service.

Amazing! great customer service. Griselda was very communicative and responsive. The whole team w-/ very professional, helpful, and on time! Thank you!

Riggs just completed the install of a new Sub Zero to replace my old built in refrigerator. They did an absolutely perfect job, they did a pre-inspection and had no surprises during the installation, it fits perfectly. They were careful, and I think the house is cleaner than when they arrived. The 3 person crew was knowledgeable, and worked as a team. If I ever need a product that they provide, they will be my go to company, every contact from pre inspection, to scheduling to the install was great. They were prompt in responding and fulfilled every aspect of their commitment. I wish I had found them earlier, they made this 3asy.

After purchasing Wolf & Sub-zero appliances we wanted to have them installed by an experienced professional installation company and we are so happy we went with Riggs. We bought our appliances early on in the project and Riggs stored it all safely and kept in constant contact during the whole process.
Working with Alexandria for months and she was always quick to reply and helpful with any questions we had. Paul the inspector was courteous/patient and helpful in his explanations and what needed to be corrected in order to schedule install.
Then on the day of installation we received the 30 min call and 4 Riggs installers showed up clean and courteous and ready to go to work. All taking great trouble to protect our home and appliances. Eddy was the lead and took care of a tricky install for our hood which was greatly appreciated. Before he left we were given a quick walk through of our new kitchen appliances. We are very happy we chose Riggs because they all made this part of our project excellent.

Best showroom ever!!

When we told our sales rep that we were considering a Wolf range, he immediately said "you HAVE to check out Riggs! Here's the number, make an appointment for the next supper club!". He was so enthusiastic, I was worried that it would have been overhyped.. even though I'm not sure how one hypes up an appliance showroom.. the same way I didn't know I could love a showroom until I came here!

We made an appointment for our supper club dinner, which is a very intimate 2-hour cooking/presentation in one of their two live kitchens. You get to both sample the food and ask questions, as an awesome interactive cooking show! The crowd was friendly, and the staff was more than friendly, with a great sense of humor. We truly had a great evening, and left feeling like we had just made new friends.

We've been back twice during their regular showroom hours, one during Chef Rachelle's Saturday demo, so we got to ask a few more questions and taste her deliciously freshly baked cookies and olive bread. I feel like after 3 visits, we were pretty sold on both the stove and the fridges, and never once felt pressured or followed by anyone. Chef Rachelle even remembered us the second time we came by, and showed us one of the event rooms that we had been curious about.

The showroom itself is pretty comprehensive, and has samples of every combination for cooking, ventilation, and refrigeration, but what I really loved is the staff, and how much each and every one of them seems to enjoy working here. I KNOW Chef Rachelle and Chef Ivan must have after parties here, I can see them having blind cooking contests after hours! Overall, always a great atmosphere and great people. Will be coming by again for their many events (check out their website and facebook pages!) long after my appliances have been purchased and installed. Thanks, Riggs!!