Royal Motor
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Verified by Business
Virtual Consultations
Review Highlights
“I really appreciate Ray and his Daughter for helping me and making things real easy for me to buy the van.” in 10 reviews
“I found a 2002 GMC Safari with 62K miles listed on car gurus that fit my needs and reached out to Ray of Royal Motor for more information.” in 3 reviews
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About the Business
Business owner information
![Photo of Ray F.](https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/bf5ff8a79310/assets/img/default_avatars/user_medium_square.png)
Ray F.
We at Royal Motor work hard so you don't have to. We sell used trucks and vans to local small businesses and for private use. All of our vehicles are inspected before sale, and we try to get our customers the most reliable trucks and vans because we know everyone has a job to do. We are family owned and operated since 1984, and have been BBB accredited since 2007. We work hard to gain the trust and respect of our customers. Come check out our lot and view our used truck and van fleet yourself!
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Overall rating
24 reviews
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- Nikki R.Oakland, CA05Apr 9, 2021
All I wanted to to was buy a van. I've been looking. I'm not sure what I want. I have extreme agoraphobia and have high risk for covid so I'm basicly stuck at home and also during pandemic car was stolen but I'm shelter in place so didn't get a new one. Havnt left my house in months and months and am ready to get out a little so I'm like ok I'm ready I want to buy a van finally been a dream for a long time plus. I have to move. So a van is best. I found an ad on Craigslist that said you can do it all virtually. For a place called royal motor. You can even have it delivered to your driveway. I'm not sure exactly what, I have a budget with a few options in my price range I just need someone who knows vans to help me pick one.
I was so happy when i was the Craigslist and thought how great I can get a van and don't have to lave my house
When I called the guy on the phone acted like he had no idea what I was talking about. And was accusatory like I was trying trying pull a trick or somthing.
It was an extremely frustrating conversation and I finally said never mind. I was willing to pay extra for delivery if that's what he was getting at I don't even know what he problem with me was, but don't advertise that I can get a car and u can show it to me on video chat nd deliver it it me then make me seem like im being redic or shady when I call and ask about it.
I just wanted him to sell me a van. I have some money and am ready to spend it I'm just not ready to get in an Uber or a lyft to get to a car lot though. Thanks for making me feel like sh*t about it.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Reza F.
Apr 13, 2021
Hello Nikki,
I am sorry to hear about your experience. The person you spoke to was not familiar with what the word "virtual" meant and was confused about what you were asking. I believe he requested more explanation from you because he was having trouble understanding. He was not trying to be critical, he was more so trying to get clarity. We are going over it together now so this issue does not happen again. I am sorry he made you feel unwelcome to ask questions, this is not our custom, we encourage our customers to ask questions before purchasing a vehicle from us. Our website royalmotor.net features all our vehicles as well as walkaround videos of most vehicles so you can get a look at it without visiting the lot. We do not do video chat, but if you are interested in a certain vehicle and would like a picture or video, we are happy to send one over to you. Driveway delivery is also an option for local people as long as they agree with delivery fee. We welcome you to give us a call back and give us another chance at helping you find something that works for you. - Daniel J.Stockton, CA28105May 24, 2019
I worked with Reza & he is the man!! He wants work WITH you and not WORK you over! Great experience. If he has another vehicle again that I'm after, I'm going with him! Thank you Reza, I appreciate your patience, kindness and experties!
Helpful 0Thanks 0Love this 0Oh no 0 - Tammy C.Pleasanton, CA07Feb 26, 2021
My company has been working with Royal Motors for approximately 10 years. I have purchased about 10 vehicles from Reza and each one worked out well for us. If he doesn't have the type of vehicle I want, he has been able to find it for me. His pricing is fair and Reza is an honest man. I was introduced to him by another company and it turned out very good for me!
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Reza F.
Mar 4, 2021
Hi Tammy,
Thank you for the kind words. We are grateful for your support over the years, we wouldn't be here without it! We hope to continue to sell reliable vehicles to you as long as we can.
- Reza at Royal Motor - G Thang e.Union City, CA021Jan 1, 2021
I really appreciate Ray and his Daughter for helping me and making things real easy for me to buy the van. not only that, they gave me a special deal as a gift for my new born baby, that was so kind of him to do that for me . They are humble and honest and willing to help however they can. Thanks Royal Motors San Leandro CA I'm so pleased with my van I bought their. I highly recommend this auto dealer. They are very nice people.
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Reza F.
Jan 6, 2021
Hi Ernest,
Thank you for your business. We value our customers and try to work with them the best we know how. We are so happy to hear the van worked out for you. We hope you'll choose us again next time you need a truck or van!
- Reza at Royal Motor - Todd H.San Francisco, CA4369Sep 27, 2020
The owner is very friendly and accomodating. Seems very honest and has a decent selection of vehicles especially given the small lot size. I can definitely see myself buying from him in the future.
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Reza F.
Nov 11, 2020
Thank you for the review Todd. Contact us anytime, we would love to sell you some!
- Reza at Royal Motor - Laurine W.San Francisco, CA128Apr 6, 2012
I needed a van and Royal motors had great selection of work vans. I spoke to Ray who was very friendly and helpful on the phone. He gave me all the information I needed over the phone before I arrived. Upon arriving I was given a warm welcome and walked though the lot with Ray and inspected the vans I was interested in and took two of them out for a test drive. I finally decided on the one I wanted, made my purchase and was on my way.
But here's the real story. Ray called me two weeks after the purchase to see how the things were. The fact is we were having a few issue. He told me to bring it back and he would take care of it.
Ray and his staff are professional and service oriented. They stand behind what they sell and are extremely fare. It was a pleasure doing business with Royal Motors and they are the only place I will buy work vans.Helpful 2Thanks 0Love this 0Oh no 0 - Dan D.San Leandro, CA113554Mar 23, 2011
Royal Motor is close to my house. I was a manager of a small import company, and I needed a Van in a hurry, I did not want to rent one for a few months, so I went and talked to Reez.
He got me into a fairly old Cargo Van, For $4K. The Van only had
40, 000 miles on it. 2 days later, I went back and told him I should of got one with a Tow Package. he gave me one-
No high pressure selling. He has a large assortment of Cargo Vans and small Commercial vehicles. If you need a Van, or a pickup, or truck.
You wont find a nicer guy.
Oh yea- I drove that van for 2 years. I had no problems. I did the normal maintenance.Helpful 1Thanks 0Love this 0Oh no 0 - Jerry L.Hayward, CA422Mar 29, 2017
I would to give a BIG THANKS out to Ed and Rey at Royal motors and all they did for me to get the Ford Van I was looking for , Ed is a straight up guy and will get you want your looking for , and again thank you to the Royal motors family , go on down and get your work vehicle, they got you covered
Helpful 0Thanks 0Love this 0Oh no 0 - Julia S.San Ramon, CA01Aug 22, 2019
Reza is really great and wants to help you find the best vehicle for you, really easy to work with!
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Reza F.
Nov 11, 2020
Thank you for your review Julia! We are glad you are happy with your truck. Call us the next time you need a new vehicle!
- Reza at Royal Motor - Emily M.San Francisco, CA17Jul 23, 2013
I initially went through the website to get a quote and James Jamous responded very quickly.
We handled a lot of the negotiation through email which was incredibly helpful because I have a busy work schedule and I didn't want to spend too much time at the dealership mulling over the details.
Once I got to the dealership he took me through all of the cars and color combinations and helped me decide on a vehicle that I love.
The only real downside was how long the process took once I got to the dealership. I'm sure they just have a lot of paperwork to handle but I like things to move quickly. I was in-and-out of there in 4 hours so overall it was a pretty good experience.
Thanks James!Helpful 1Thanks 0Love this 0Oh no 0
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