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About the Business
Our business specializes in providing our customers with THE best Frozen Yogurt taste and experience. We take pride in our above and beyond customer service and we stand by it. Our recipes are unmatched for each and every flavor. Don't think that it's possible? Come on in and try it!
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Overall rating
12 reviews
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1 star
- 956124May 2, 2024
The store is nice and clean. They have a wide selection of flavors that have a little bit of something for everyone.
While filling my cup, I noticed that it was on the softer side and had already started melting. Although it didn't ruin the experience, a few drops of the melted yogurt dripped into my cup each time I went in to add a new flavor.
I tried three flavors: dutch chocolate, strawberry, and dole pineapple. All of them tasted pretty good, and I enjoyed how rich the dutch chocolate was while the strawberry and pineapple were quite refreshing. As for toppings, I got all the fruits, as well as the rainbow mochi. The fruits were delicious, especially the chocolate-covered bananas. One downside is that I couldn't top my own toppings, you have to ask the cashier for each topping. I understand it's probably for sanitary reasons, but there were so many topping options that I would have preferred to do it myself.
I didn't see where the cost per ounce of yogurt was posted, but I might have missed it. Two cups of yogurt came out to $23, which is a bit expensive. Delicious yogurt though!Helpful 0Thanks 0Love this 0Oh no 0 - Edgar B.San Bruno, CA013Aug 9, 2024
Today I came to this please with my family
First impression Custumer cervice
The women don't said hi or nothing
She only tells me
Don't dropped the water ther
The machine is broken my son trying to get chocolate yogur the come only water
Never come back here
The women said she is the owner
This please dirty and need a better personal with a better happy face not this girlHelpful 0Thanks 0Love this 0Oh no 0 - Alissa G.Daly City, CA01427Jul 14, 2024
I went here with a friend. I got vanilla and for some reason it tasted like straight alcohol. (like burban or 98% alcohol)
My friend got chocolate and strawberry, the chocolate also tasted like alcohol but it was on the same machine with the vanilla and she said the strawberry tasted fine. This could have been something wrong with the machine but i had to throw my fro-yo away.Helpful 0Thanks 0Love this 0Oh no 0 - Nora A.San Francisco, CA03Jul 7, 2024
As good as the frozen yogurt is whoever the cashier was when I ordered gave such unfriendly service and as I was paying, I skipped the tip, since I only got a very small amount to try. The skip button didn't end up pressing and the cashier faced the tablet towards her and pressed the tip side on her own.
Helpful 0Thanks 0Love this 0Oh no 2 - Feb 28, 2024
Who doesn't love froyo! I loveee the taro flavor and their original tart. Every place has unique characteristics to their original tart and this place has some of the best! It is a higher price point than most froyo spots but it sure is delicious and convenient for where i work!
Helpful 0Thanks 0Love this 2Oh no 0 - Jessica D.SoMa, San Francisco, CA01Jul 29, 2024
I had the worst experience at this place the lady that served me wasn't able to communicate with me she want fluent in English aside from also being super rude and dismissive when I asked for help. great yogurt but need to have better customer service the other girls are usually really good
Helpful 0Thanks 0Love this 0Oh no 0 - Jacquelyn W.Colma, CA140339Feb 26, 2024
Overall taste and selection of froyo flavors/toppings--great!
4/5 stars since a little more expensive than usual. And also bc you cannot top your froyo yourself: you have to tell the worker which ones you want, which may cause you to get more or less of certain toppings.Helpful 1Thanks 1Love this 0Oh no 0Business owner information
Husam A.
Mar 26, 2024
Hi Jacquelyn,
Thank you for your feedback!
We understand your concern about the pricing and the process of topping your froyo. We continuously strive to offer competitive pricing while maintaining the quality of our ingredients. As for the topping process, we want to highlight the importance of hygiene and food safety, which is why we have chosen this method. By having our trained staff handle the toppings, we ensure a clean and sanitary environment for all our customers. This helps prevent any potential contamination that may occur from multiple people touching the toppings. We hope you understand our commitment to providing a safe and enjoyable experience for everyone. Thank you for choosing us, and we look forward to serving you again soon!! - Heba A.Brooklyn, NY063Feb 6, 2024
I'm not someone who even enjoys froyo, but this has to be hands down the best place I've been to. The store is always super clean, has amazing flavors in rotation, and the owner and all of his employees are always super friendly and helpful.
100/10, see you guys again soon !Helpful 0Thanks 0Love this 0Oh no 0 - B F.San Mateo, CA1910854Oct 30, 2023
Huge selection of addons available for your froyo. I was impressed with things like banana and lychee fruits. The plain yogurt was on creamier side and not very tart. I think some of their fruits made up for that. Their location is way in the back of the mall on the ground level and their sign still says OrangeTree instead of their new company name. Haven't had a good froyo in a while and this certainly satisfied the craving. They charge by weight so don't be surprised when you ask for tons of addons and wonder why you're paying $15 for a small amount of yogurt.
Helpful 0Thanks 0Love this 0Oh no 0 - Ashley M.San Francisco, CA150Dec 16, 2023
Every flavor I tried was great except the tart hence the 4 stars. The fruit toppings were fresh and flavorful.
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