SecureSpace Self Storage Rancho Penasquitos
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Modern Facilities
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Highlights from the Business
24/7 Availability
Committed to satisfaction
Free estimates
Discounts available
Budget friendly
Walk-ins welcome
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Services Offered
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Review Highlights
“Benta was kind, accommodating, and thorough.” in 5 reviews
“Getting a storage unit is a mundane errand at best but holy cow, these guys were so friendly and helpful!” in 6 reviews
“Sparkling new, climate controlled, easily accessible - no matter what floor your space is on, and excellent security.” in 6 reviews
About the Business
Business owner information
Daniel A.
At SecureSpace Self Storage Rancho Penasquitos, we offer storage solutions for every budget. Our self storage facility in Rancho Penasquitos, California, offers a variety of unit sizes and types to choose from, with impeccable features that make it an easy choice. Locally owned and operated, we take pride in providing a clean, well-maintained storage property and the highest level of customer service. We are conveniently located on Azuaga St, serving the greater Rancho Penasquitos, Carmel Mountain Ranch, and Sabre Springs area. Whether you need a storage space for a short or long period of time, our variety of storage options are sure to meet your needs.
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Overall rating
42 reviews
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1 star
- Lauren M.Half Moon Bay, CA09Jun 18, 2024
Getting a storage unit is a mundane errand at best but holy cow, these guys were so friendly and helpful! The service totally made my day. The facility is kept in great shape.
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Christian E.
Jun 18, 2024
Thank you for your kind words, Lauren! It was our pleasure to assist you with your storage needs. We are happy to hear that our friendly service made a positive impact on your day. Our team takes pride in maintaining a well-kept facility for our customers and we appreciate you noticing. Thank you for choosing SecureSpace Self Storage and we look forward to serving you in the future!
- Brenda S.San Francisco, CA01Mar 15, 2024
We're very impressed with SecureSpace. Sparkling new, climate controlled, easily accessible - no matter what floor your space is on, and excellent security. Great value, peace of mind, and Anthony is terrific.
I was very stressed to get something moved asap, and Secure Space alleviated much of it.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Christian E.
Mar 18, 2024
Brenda, thank you for taking the time to leave such a positive review about your experience with SecureSpace Self Storage! We're glad to hear that our facilities, security measures, and team member Anthony were able to provide you with the peace of mind and assistance you needed during your move. We appreciate your business and hope to continue serving you in the future!
- 100229628Jul 29, 2024Updated review
I rented a storage in March 2024 at a great rate as a new customer. 5 months later my storage space increased by $28.88. Customer service advised that it should not increase again for at least 8 months to a year. They were "guessing" based on previous customer inquiries. That's a big increase with only one month billing notice. Per other reviews it looks like I'm not the only one taken by surprise. I will be tracking the next increase which I am hoping will not be a large rental increase and or too soon. I will also be tracking customer reviews as most right now are like me being hit with our first increase.
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Dennis E.
Jan 15, 2024
Thank you for choosing SecureSpace Self Storage, Shirley. We're glad to hear your rental process was smooth and that our staff were friendly and helpful. It was a pleasure to have you as our tenant during the remodelling period and we look forward to assisting you with any future storage needs. Thank you for taking the time to share your experience with us!
Jan 12, 2024Previous reviewI leased a unit from September through December. The process, billing, and unit itself all went smoothly. The staff were friendly and helpful. I may rent a smaller space later as I continue to remodel and organize.
- A B.Ontario, CA01Aug 29, 2024
Anthony and Nicholas are amazing!!! They are ALWAYS available onsite and ready to assist with any questions! Storage units are fairly new and the facility is safely secured at all times! Units are fairly priced if not less expensive than other storage places that offer climate control spaces. THE VALUE OF CUSTOMER SERVICE PROVIDED BY ANTHONY AND NICHOLAS IS JUST ONE OF THE MANY REASONS THIS SHOULD BE YOUR FACILITY FOR ALL YOUR STORAGE NEEDS!!!
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Christian E.
Aug 29, 2024
Thank you for taking the time to leave a review! We are delighted to hear that Anthony and Nicholas provided excellent customer service during your storage experience at SecureSpace. Our team works hard to ensure our facility is secure and well-maintained, so we are glad you noticed. We strive to offer competitive pricing and we are happy to hear it was one of the factors in your decision to store with us. Thank you for choosing SecureSpace Self Storage and please let us know if there is anything else we can assist you with!
- Francine S.San Diego, CA01Aug 25, 2024
Friendly and efficient service and love the RV wash station. Convenient location off the 56 and 15.
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Christian E.
Aug 26, 2024
Thank you for choosing SecureSpace Self Storage, Francine. We are thrilled to hear that you enjoyed our friendly and efficient service as well as our RV wash station! Our goal is to make the storage process easy and convenient for our customers and we are glad we were able to exceed your expectations. Thank you for taking the time to share your experience, and we hope to see you again soon.
- K M.San Diego, CA29331Aug 12, 2024Updated review
Our stores vehicle was damaged in our spot that we pay for. No compensation from the company. It's a terrible and unreliable place to store vehicles.
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Christian E.
Jan 5, 2024
Your feedback is extremely important, and we are currently investigating the specifics of this incident. Rest assured, we are committed to resolving this matter and providing the necessary assistance.
For a more detailed discussion, we encourage you to contact our team directly through the channels we have previously communicated on.
Again, we apologize for your experience and the distress it has caused. Thank you for bringing this to our attention, and we hope to connect with you soon to address your concerns more effectively.Jan 3, 2024Previous reviewShould be called UN secure Space. We have our boat stored there and have had it vandalized twice.
Their cameras are do not cover the entire place and they have many access points for people who want to walk in. - Orlando J.San Diego, CA96742Feb 16, 2024
No stars!!! I originally liked this place until I found out they were increasing rent by 30% on one unit and 19% on another
Such a huge jump without ever mentioning any increases when we originally signed our lease. Plus they said they are increasing rent every six months.
If you are currently a tenant watch for the upcoming charge. If you are contemplating coming here, think twice.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Christian E.
Feb 22, 2024
We apologize for any confusion or frustration regarding our rental pricing. At SecureSpace Self Storage, we strive to offer competitive rates and notify our customers of any rent increases in a timely manner. We would like the opportunity to discuss your specific concerns and find an amicable solution. Please contact us at CustomerCare@SecureSpace.com to speak with a member of our management team. Thank you for your feedback.
- Linda C.Oceanside, CA0101Jun 15, 2024
Anthony and Nicholas were very helpful, and informative. They were polite and respectful. The unit was clean, everything seemed as it should be. Thank you for your wonderful costumer service today!
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Christian E.
Jun 17, 2024
Thank you for taking the time to share your experience, Linda. I am delighted to hear that Anthony and Nicholas provided you with excellent customer service and that you found your unit to be clean and well-maintained. It is our goal to always provide a positive and helpful experience for our customers, and it sounds like we succeeded in doing so during your visit. Thank you for choosing SecureSpace Self Storage and we look forward to providing top-notch customer service in the future!
- c h.San Diego, CA013Apr 14, 2024
Anthony was extremely helpful and made the process very easy. In 30 minutes I had an awesome storage unit, and was shown how to work it/lock it. It's clean and secure. Very happy.
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Christian E.
Apr 15, 2024
Thank you for the positive feedback! We are delighted to hear that Anthony provided excellent customer service and helped make your experience with SecureSpace Self Storage easy and efficient. Our team takes great pride in presentation and safety, so it's wonderful to know that our efforts are appreciated. We look forward to assisting you again in the future. Thanks for choosing SecureSpace!
- Daisey F.CA, CA022Dec 5, 2023
This place charges you a pro-rated amount, then charges you an additional/random amount to your bank account or credit cards. That's fraud! Called about this multiple times to include Customer Care.
(In-person assistance), absolute waste of time & very slow.
This place makes you leave good reviews to get free stuff but neglect good customer service.Helpful 3Thanks 1Love this 1Oh no 2Business owner information
Christian E.
Dec 20, 2023
We understand your frustration regarding your experience with SecureSpace Self Storage and take customer feedback seriously. We apologize for any inconvenience you experienced as a result of our billing procedures.
We have taken note of the other concerns you have expressed and are actively working to improve our customer service capabilities. Please reach out to CustomerCare@SecureSpace.com so we can look into & resolve your specific situation. We value your feedback and we will use it to provide the best possible service for our customers. Again, thank you very much for bringing this matter to our attention. - Mike S.San Diego, CA02Mar 30, 2024
Zero Stars. At 6 months, a 35% increase in rent, that's beyond excessive. When I gave my 30 days notice, I was told it was standard practice for management to raise rents at 6-8 months. If you're contemplating coming here, think twice.
Front desk personnel were nice and helpful, except when I first signed up.Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Christian E.
Apr 4, 2024
Thank you for leaving us a review, we appreciate all feedback from our customers. We apologize for any inconvenience the rent increase may have caused. Our rates are adjusted based on market demand and fluctuations in the self-storage industry. We value your business and would be happy to assist you with finding a unit that best suits your budget and needs. Thank you for highlighting our staff's friendliness and helpfulness, we strive to provide exceptional service to all of our customers. Please do not hesitate to reach out to CustomerCare@SecureSpace.com if there is anything else we can assist you with, we are here to guide you through your storage journey every step of the way.