Highlights from the Business
![DISCOUNTS_AVAILABLE](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_discount_available_v2@3x.yji-f3163a9461c5d7e0aa03.png)
Discounts available
![WALK_INS_WELCOME](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_walk_in_welcome_v2@3x.yji-73cd45012d00163e691f.png)
Walk-ins welcome
![VIRTUAL_ESTIMATES](https://s3-media0.fl.yelpcdn.com/assets/public/36x36_virtual_estimates_during_covid_19@3x.yji-797887fbcff8c002e520.png)
Virtual estimates
![FAMILY_OWNED_OPERATED](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_family_owned_v2@3x.yji-80e81b3b2e8eadf2d9d5.png)
Family-owned & operated
![OFFERS_INSURANCE](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_offers_insurance_v2@3x.yji-b04792087973505b25f4.png)
Offers Insurance
![REMOTE_SERVICES](https://s3-media0.fl.yelpcdn.com/assets/public/36x36_remote_services_during_covid_19@3x.yji-797887fbcff8c002e520.png)
Remote services
Services Offered
Verified by Business
Self storage
Review Highlights
“Charles and Candace are the nicest people in the world and they're both so responsive, helpful, and welcoming.” in 288 reviews
“It's by far the best storage facility I've seen in San Francisco and the location in Hayes Valley is top notch.” in 38 reviews
“Super helpful and friendly when I was looking for a place to store my apartment during a 6 month career break.” in 25 reviews
Location & Hours
Amenities and More
About the Business
Business owner information
![Photo of Charles R.](https://s3-media0.fl.yelpcdn.com/buphoto/95--ahqiTP0COWx_CmmpJw/90s.jpg)
Charles R.
Security Public Storage in San Francisco has self storage units available to suit your needs. We are conveniently located near Market and Franklin just behind Zuni Cafe. Some of the features you will find at our facility include: Automated Gate Access Professional, Friendly Managers Full line of boxes, locks & moving supplies Freight Elevators Pre-Payment Discount! Access your units 7 days a week 7AM-7PM (10-4 Sundays) No Deposits or Hidden Fees
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Overall rating
409 reviews
5 stars
4 stars
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1 star
- Vanessa K.San Francisco, CA04Apr 18, 2013
I made a quick move from LA to SF and needed to book a storage unit last minute. Charles was pleasant to speak with over the phone, helping to figure out the size of storage unit I would need. We were cutting it close arriving to the storage facility, and made it a little before closing time.
Charles greeted us warmly and provided multiple flatbeds/wheeling devices to move boxes easily from our car into the elevator and into my storage unit. He was patient as we unloaded and very accommodating throughout the process.
I would highly recommend this storage facility if you want great customer service, secure storage, and unbeatable rates.Helpful 0Thanks 0Love this 0Oh no 0 - Jose F.San Francisco, CA032Apr 12, 2024
Security Public Storage is well managed and safe. I really appreciated working with the manager Charles Ruiz, super competent and super on it.
Thank you Charles!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Mana C.
Apr 16, 2024
Thank you so much for your feedback! Comments like yours help us enhance the customer experience.
- Alec R.San Francisco, CA01Aug 28, 20241 check-in
Was amazing and super efficient for anyone at the SFCM school!!! Easy access whenever I needed and was a very good price. I'll definitely be using this for future years.
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Mana C.
Aug 29, 2024
Thank you so much for your feedback! Comments like yours help us enhance the customer experience.
- Noelani K.San Francisco, CA01Aug 23, 20241 check-in
I'm a student and I decided to rent a storage unit and it went great! I had no issues at all.
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Mana C.
Aug 24, 2024
Thank you so much for your feedback! Comments like yours help us enhance the customer experience.
- Melissa M.San Francisco, CA055Feb 27, 2024
Friendly staff, easy to get in and out, and even with very limited street parking, they were happy to look out for a spot for me. :-)
Super clean to boot!
They give discounts for writing good reviews online, though I've never redeemed a discount.
--
Editing some other notes in!
Hours can be tricky depending on when you work.
I hadn't started a 9-5 until after I started renting from them, so it wasn't a problem at the time. But when I started my new 9-5 job, following a drive from the office that got me there and parked at 5:45, I would struggle to get my stuff in/out before formal closing time at 6pm.
I /was/ told that the real, firm, everyone's-gotta-be-out-by time is 7pm, which does leave some wiggle room, but a little more official time before 9 or after 6 would have been ideal. Oh well!
Had to move out because hours weren't working. Revised review because I posted the above one on the spot in exchange for a nice, gel handle pen from the owner.
I still stand by what my original review says, but just a heads up because the pen-for-a-good-review exchange caught me off guard!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Mana C.
Mar 5, 2024
Thank you for your feedback! We work very hard on providing our customers the best possible storage experience.
- Adam W.San Francisco, CA9371May 10, 2024
My wife had great customer service over the phone figure out how big of a storage unit we need. We arrived and we're greeted by Charles and instructed on how to use the keypad straight away. He showed us the unit and how to use the elevator. Best service I've ever had a storage unit. very clean and well lit with no strange odors. Highly recommend.
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Mana C.
May 13, 2024
Thank you for your feedback! We work very hard on providing our customers the best possible storage experience.
- Jose G.Los Angeles, CA584Mar 14, 2024
Great service, clean facility, and easy access Charles is awesome! Highly recommend it!
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Mana C.
Mar 19, 2024
Thanks for the kind words! Cheers
- Sarah K.SoMa, San Francisco, CA021Jul 9, 20241 check-in
Great service! Very responsive and secure! Reasonable prices and convenient. Nice staff as well.
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Mana C.
Jul 10, 2024
We're thrilled to hear you had a good experience! Like you, we feel like we have the best managers in the self-storage industry.
- Kevin C.San Francisco, CA01Jun 6, 20241 check-in
Prices are great, facilities are well managed and the staff has always been super helpful!
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Mana C.
Jun 7, 2024
We're thrilled to hear you had a good experience! Like you, we feel like we have the best managers in the self-storage industry.
- Denise M.Redwood City, CA15910Apr 11, 2024
Charles was really great to work with! I requested to cancel my unit and he reached out to me to help me check out before I got charged the next day. I really appreciated his level of attentiveness and customer service! Would definitely use security Public storage again.
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Mana C.
Apr 16, 2024
Thanks for the kind words! Cheers
- Valencia D.Chicago, IL8061Feb 19, 2024
Charles was very pleasant and helpful. I never had any issues here and I felt that my items were safe and secure!
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Mana C.
Feb 21, 2024
Thanks for the kind words! Cheers