SF Masonic Garage

A friend, who was also attending the St. Vincent concert at The Masonic, had a change of plans since her companion had to cancel. She asked if she could ride in with us and that we could park in the Masonic Garage since she had purchased the prepaid parking.

We arrived at 6:30pm and our friend showed the prepaid bar code on her phone to the parking attendant and he handed me a receipt to be placed on the dash and we proceeded down to the 4th level to park. Since we were early, we decided to go across the street to the Fairmont and give our friend a tour since she has never been there. Having taken a City Guide tour of the Fairmont, I played tour guide. We then headed back to the Masonic at 7pm for a drink before the concert.

After the concert and by the time we walked back to our car, the garage was partially empty. We followed the cars leading out and it took about 10 minutes to exit. I was concerned about exiting the garage and the potential delays and concert goers exiting the Masonic walk in front of the garage exit. But the delay was not long so I was pleased. A good parking option for events at The Masonic, but be aware that the special event price is $50.

In the past, from attending events, I dreaded driving and parking here. I remember, at certain events, it used to be valet parking which made leaving a long wait with fellow impatient drivers.

Being here to watch a comedy performance next door, Live Nation sent me an offer to purchase prepaid parking here for $50.00, the going rate these days as I pay the same for Warriors' games near Chase Center. Just to be sure, I checked two alternative spots, learning a. church parking garage -$100 and b. hotel parking - $82.50. In a word, SOLD.

Arriving at 7:20 pm for an 8 pm show, we drove down the ramp and I pulled the bar code from my phone for the ticket taker to scan. He handed me a paper ticket and instructed me to leave it on my dashboard after parking. He also told me to park on the 4th or 5th floors. Remembering the layout, I made a point to park on the 5th (lowest level) as they have a backdoor exit that leads to Pine Street. When I got there, it was less than half full and there was an attendant by the exit ramp. I rolled down my window and verbally confirmed from him that the exit would open at the conclusion of the show. In going to the Masonic, we took the elevator upstairs and followed signs in using their railed walkway to the street level. In leaving, given the crowd, we found the stairs and made our way to my car. We were out of the garage in less than three minutes and on our way home.

I was truly happy to avoid the crowd and any line to leave here. I liked that the attendant was stationed there to both secure the vehicles as well as report to the ticket takers how full it was. If I return for an event or show, I would not hesitate to park here again.

*** Yes, street parking is available within a few blocks if you time your arrival right. However, I weighed the risk of having my car broke into or vandalized versus a secured garage. Not worth the risk, given the City's crime situation.

Was looking for a garage for my car close to my apt because I am sick of all the car break-ins. In the end, I chose this garage for a number of reasons even though it came at a costly price of $500 a month:

-This is so much more worth it because replacing broken car windows is such a headache and can get expensive.
- they have an entrance and exit to Pine st.
-24-7 security
- can pay bill online or in person
- friendly workers
- not having to look for street parking for a long time esp when I get home late at night
- peace of mind that my car is safe in a garage
- open 24 hours

The only con is that when they have events, it can get packed but I still am able to find parking for myself. If you want reserved parking, it's much more expensive and honestly you don't need it since there are a ton of parking spaces.

I was able to call the parking company to buy a parking ticket once the concert page said there weren't anymore. There were plenty of parking spaces. The parks were tight but security was everywhere.

I had a very negative experience and will not be returning.

Over the years I've used this garage many times (at least once a month on weekends). Every time, as you enter you press a button for a ticket and then pay on the way out.

Today, they had fixed fee event parking for $50. As I entered, it forced me to pay the $50 upfront and did not provide a ticket or receipt. The partition just opened and I thought nothing of it- that as I exited it would just let me leave since it was forcing us to pay upfront as we entered.

This was not the case. I got stuck at the exit and had to call the attendant. When I explained that I paid up front and there was no option for a ticket or receipt he completely started gaslighting me shaking his head as if I was wrong and that wasn't possible--when I've been here many times and have NEVER had this issue. He had me show him my credit card so he could "look up payment" and then claimed he couldn't find it. I even pulled up the $50 pending charge on my online credit card statement on my phone, and he just kept repeating he didn't see it (which was because he only looked back at entrances from the last 30 minutes). He then proceeded to claim "it's okay" and that I could leave as if he was doing me favor--after I proved payment on my phone! Completely unprofessional and probably some ruse to steal my credit card information.

I will NEVER return to this garage. Dysfunctionally run and completely UNPROFESSIONAL!!

Good, safe overnight parking. It's not cheap, but nothing is in Francisco. We paid $45 for the night. Great location if you are staying at the hotels at the top of Nob Hill.

I had bought pre-paid parking tickets for the Snoh Aalegra concert. You know SF so if I had not paid for parking I would have been walking blocks to the venue. The parking garage was alright. Nothing special about it but the parking spaces were terrible. Whomever created the layout did a horrible job. There were parking spaces facing almost every way you can think of and it looked like they just tried to fit as many cars as they can. The space in between were so tight that cars were almost touching each other side-by-side. Idk but not many cars are compact these days. And turning corners were tough because parking spaces were right next to the corners too. The only benefit was an exit to the street on the bottom fifth level so I didn't have to drive all the way back up to level one to get out in traffic.

Bullsh*t. The cop was standing right there by the parking attendant. When the parking attendant informed me that the lot was full and told me I could not park there, I looked right at the officer and said "but I prepaid to park here. I already paid to park here." The attendant repeated "no more spaces" and the officer made the "move along" gesture, so I moved along. It was not a misunderstanding.

it's troubling to read that people with Pre-paid parking are not being let in. Even more concerning is the boot locker from the company justifying it when this is from the ticket site:

Important Event Info: Parking space in the Masonic Garage is guaranteed regardless of when you arrive at the show.
Parking opens 3 hours prior to show time.
THIS IS NOT A CONCERT TICKET

Parked here when staying a few nights at the intercontinental hotel. Prices are posted clearly and are some of the best prices in the area if you want to be nearby the hotels that surround this garage. There weren't too many spots available until about three levels deep when I stayed. There is a bathroom and the garage has a 24-hour guard. One staff member was very helpful, but another staff member wasn't too friendly. When I asked how to pay he did not even respond for a good minute and just stared at me as if I was asking something out of line which was very off-putting.

They had a special for two nights (minimum) you can pay 76 dollars (so 38 per night) total and you get in and out privileges which we loved. They also had a great early bird special.

I would park here again if I was in the area.