Shell Gas Station

Signs says open at 5am but when I arrived at 5:10 am at the window the lady was just lalagagging around are said they were not open

Why is it that every time I want to use the little window to purchase things I'm always given some lip about how the employees don't want to use the perfectly usable window. They never can give a logistical reason why they don't want to or why it can't be done. The items that I want to purchase are behind the counter right where they are and are small enough to fit. So why the hassle? You'd think that during a pandemic that they would want as many customers as possible to use the window rather than going inside where social distancing is questionable and with people breathing all over them. When you think about it, it's actually safer for the employees and customers but I guess that nine months into a pandemic that they haven't caught on yet. I hope the manager reads these reviews but probably not. I could just do without all the sass the next time I want to use the window.

For a price inquiry on cigarettes I had to go outside across the rain to my car to grab my ID to find out how much cigarettes are they informed me on the door it says that I must be carded for a price inquiry no that's incorrect. Crappy attitudes all around. In general complaining about a customer at a pump cause she couldn't remember what number he was on.. It was the pump right outside the window I watched him go to his car.. I will definitely steer clear of this place.. 4 people just standing around too.. And there is water all over the floor past the door. Almost busted my ass walking in