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Verified by Business
Car wash
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“I never thought I'd say this in a San Francisco public restroom but this outs amazing.” in 2 reviews
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- Sep 26, 2022
Their prices is generally lower than most competitors around in the SF area. The grounds are a bit on the grimy side with random pool of liquid , trash on top or around the gas pump. Two of the pump wasn't working so I had to move my car twice: the definition of Goldie Locke Syndrome. Oddly enough my Apple Pay didn't work despite they've updated the hardware. So it's either credit card or paid inside the convenient store. The store is a bit cramp but it has all your to-go options ready. The staff is usually helpful.
Nothing really to write home about, beside cheaper than other gas stations in proximity. Get your gas and go.Helpful 1Thanks 0Love this 1Oh no 0 - Michelle W.Monument Corridor, Concord, CA07Jul 7, 2024
The staff: For the most part the staff is friendly.....SAVE the large female manager!
She is RUDE and disrespectful.
I ran my car through the car wash and it didn't come clean. I asked to go through again and she wouldn't even look at my car before refusing and cussing at me under her breath. It sucks because I usually come here at least three times a week.
I will never spend my money here again! I will find another car wash and gas station to spend my hard earned money in.
Update: I had to use this place again and it reminded me that I forgot a very important point to this place.....80% of the time there is NO SOAP when I've gone through the car wash and it happened AGAIN!!
FORGET THIS PLACE, IT SUCKS!!!!!Helpful 0Thanks 0Love this 0Oh no 0 - Jiaming L.Burlingame, CA255Aug 5, 2024
BE CARE OF THE CAR WASH, the car wash machine damaged my auto body during the wash, and the giant female manager said how you prove it is not damaged before entering the car wash, so rude and not respectful, the damage is brand new with paint damage on it. Also looking for person whom experience the same situation, and I'll file a law suit against them.
Helpful 0Thanks 0Love this 0Oh no 0 - Robert F.SoMa, San Francisco, CA03Jul 19, 2023
This is my "go to" gas station as it's clean, it is well lit and the workers are pleasant. Keep up the good work people & thanks.
Helpful 0Thanks 0Love this 0Oh no 0 - J. D.San Francisco, CA16914May 17, 2023
Broken gas pumps, and broken air machine. Lots of homeless hanging out made this location feel unsafe.
Helpful 0Thanks 0Love this 0Oh no 0 - Bryan G.San Francisco, CA4947Jul 9, 2022
The pumps rarely work and most times you have to wait in a long line to pay. The whole place looks like it's falling down.
Helpful 0Thanks 0Love this 0Oh no 0 - Amesh P.San Francisco, CA1532329Jun 7, 2022
Probably the worst in the city. The pumps never work. If you like spending 30 minutes getting gas go here.
Helpful 0Thanks 0Love this 0Oh no 0 - Chris B.San Francisco, CA030Jun 26, 2022
Open 24 hours. Really? No, not really. I went here at about 10:30PM and a weirdo, shaggy headed cashier wearing sunglasses informed me they just closed 30 minutes ago. I asked him what's he still doing there? Why are the lights still on? No reply.
I went back to the pump thinking I might insert my credit card into the pump to pay for my gas. The screen was already shattered by a blunt force impact - unusable. I looked ahead to the nearest pump and noticed the pump hose lying neglected on the ground.
This entire event was witnessed by a smiling street person wheeling himself around in his wheelchair. As far as I can tell, this gas station is just a well lighted place for street people to beg for change. Who knows what the cashier does. I'd guess after the street people get enough change they score some fentanyl from him. Why else is he just hanging around there at a closed gas station?Helpful 0Thanks 0Love this 0Oh no 1 - Kelsi N.Dallas, TX163122141Jan 4, 2019
RATING BASED OFF OF VACUUM:
Waking up to the sound of an alarm is rarely ideal, especially when I didn't set one. So one day when I woke up to see my car broken into, I was especially shocked and had no idea how to deal with the problem. My back windshield had been shattered and the officer that helped me out with my problem suggested that I go to this Shell!
The workers were kind enough to tell me that the vacuum at this location can indeed vacuum up shards of glass. It ended up being pricier than I expected but it worked really well! They don't have any covers for the windows though, contrary to belief, so if you're driving afterwards make sure you get all the pieces so none are flying around.Helpful 1Thanks 0Love this 1Oh no 0 - SF M.San Francisco, CA02723Dec 27, 2020Updated review
I would give this place a negative five stars if I could. Literally was told by the employee, who was smoking a cigarette outside, that he couldn't open the doors for me to pay for gas because it was closed because he was on his lunch. Then I had to ask when lunch was over, in which he responded 11:02 (and, my watch stated it was 10:56). So, I guess this place gets so much business that it's okay to keep the business closed during business hours???
It's past 11:02 at this time and the employee walked inside, locked the door, and continued to talk to on his cell phone.
To the management/owner: Hire better people with actual skills.Helpful 0Thanks 0Love this 1Oh no 0Oct 22, 2020Previous reviewOne star for the car wash itself.
Not the...
- car wash line
- gas stalls that have broken buttons, where you are forced to go inside and interact with horrible cashiers
- folks that lurk around
- the horrible, useless, unhelpful cashiers.
On Thursday, 10/22 at 8:30 am, I went to this location. Unfortunately, the buttons on the gas stall panel didn't work so I had to go inside to pay for my gas and car wash. Two cashiers were working behind the counter. When it was my turn to pay, I asked the cashier if she could break my $5 dollar bill. She told me she couldn't. When I asked her again, she said no. I asked her if I need to buy something because I'm already purchasing gas and carwash. Then she finally opens up the register and literally pulls out ONE dollar bill to indicate she did not have change. In the meantime, the other cashier just stood there and watched.
It's 8:30 am and out of two cash registers combined, there's only one $1 dollar bill remaining? And, if someone were to pay for coffee, donuts, or gum in cash, they are SOL?
I get the location isn't ideal and I imagine unsavory folks will come in more times than one would like, however, that does not excuse the F&*#ed up cashier behavior and level of customer service.
Again, I like the car wash but everything else pretty much sucks.
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