Review Highlights
“He and Spence were incredibly efficient in making sure the tree was delivered to my house at the hour when it would be planted.” in 2 reviews
“She was so kind and helpful and went out of her way collaborating to find the perfect things for them.” in 2 reviews
“Friendly, knowledgeable staff and convenient location!” in 3 reviews
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Q:
Do you have olive trees?
A:
Hi Ems, Many of our locations do have olive trees, but our stock is constantly changing. It's best to give us a call to confirm. Here's a list of our store numbers… more
Sloat Garden Center G., Business OwnerQ:
Do they sell live ladybugs?
A:
Hi -- yes, we sell live ladybugs. Please give our locations a call directly to confirm. Ladybugs tend to sell out quickly… more
Sloat Garden Center G., Business Owner
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- May 17, 2023Updated review19 check-ins
Love flowers!
This is a convenient place to stock my garden supplies. The shop also gives me inspiration for my garden.
The staff are amazingly knowledgeable about plant needs.Helpful 3Thanks 0Love this 5Oh no 0Aug 24, 2020Previous reviewI wish I could buy all the flowers at Sloat Garden Center. I'd be one happy lady. Whenever I stop at SGC Inner Richmond, I am dazzled by the tables chock full of a rainbow of potting plants, that would make my garden into a showpiece. There are low ground cover plants, border flowers, cactus for those spots drenched by strong sun. Then there are the utilitarians trees and shrubbery. Inside the shop you can find all the plant food and supplements you'll need to get your garden blooming. There are also all those decorative items such as planter boxes, ceramic pots or wire frames for building a trellis. I could spend hours here plotting my landscape. But the store has limits to customers for social distance purposes. Saturday and Sunday are their busy days. There'll be a line along 3rd Avenue. People pull up there cats and the staff are super helpful for getting your supplies curbside.
Experienced gardener or newbie, you'll love Sloat Garden Center because it's a beautiful flower & foliage oasis in the City. - Rose W.Arvin, CA036Apr 17, 2024
Swung by for 2 pots of California poppies and Sol was the sweetest! She was very knowledgeable about the plants I asked about and super friendly. This location doesn't have as many selections as the one by ocean but has beautiful blooms.
Helpful 0Thanks 0Love this 0Oh no 0 - Feb 22, 2022
Good place to get organic soil for plants and veggie garden. Occasionally, I also find plants that I like. Their selections of pottery are okay, but I prefer mine from another nursery as theirs seems more curated. This is the place to get Christmas trees and wreaths though as we came by during the holidays and they carried a wonderful selection.
Helpful 28Thanks 0Love this 30Oh no 0 - Andre S.San Francisco, CA13776Oct 12, 2022Updated review
I had gone back several months later, and it felt right. Like I mentioned above, it doesn't take much to make me feel happy or feel like a valued customer. Just acknowledging my presence gets a few stars...anything more, icing on the cake. The owners unexpected response made me feel valued, and I appreciate it.
Helpful 0Thanks 0Love this 1Oh no 1Business owner information
Sloat Garden Center G.
Sep 13, 2021
Dear Andre,
I sincerely apologize for your experience at our store. We continually reinforce the simple and polite aspect of greeting all customers who choose to shop with us, welcoming them to our stores. A visit to a garden center should be inspiring and good for the soul. I will speak with the management team at the store to have them reinforce these steps with all of the staff. I will also use your general experience to share with the management team for the entire company tomorrow at our monthly manager meeting.
I know that writing this review was not easy for you but I truly appreciate your bringing it to our attention. We cannot improve our guest's experiences without this type of direct feedback.
Please don't hesitate to let me know if there is more I can do.
Thank you,
Dave Stoner
President & Chief Operations Officer
Sloat Garden Center
420 Coloma Street, Sausalito, CA 94965
PHONE (415)332-0657 x 106 | FAX (415)332-1009
EMAIL: dstoner@sloatgardens.com
WEB: www.sloatgardens.comSep 12, 2021Previous reviewWriting reviews like this are difficult for me. I will take time to think things over before I do so, just to be sure I wasn't projecting in any way. I wasn't though, and it's quite a simple deduction- sure, it could have been that, visually, I had camouflaged into the foliage, but only they would know. Being a person of color, esp in San Francisco, it will happen. I don't necessarily notice whether I am being followed or not, but I notice how other customers are treated in contrast to what I get, and it's doesn't feel good at all. I was in on Tuesday, this week, after an appt at SF Oral. I always stop by when I'm in the area. I love plants. I also make a decent purchase when I do. The young lady working inside, doing stock sort of work, shifting things around, greeted every other person, maybe four or so, but not once said a word to me. I even walked near her a few times just to give her the opportunity to prove me wrong. Nothing- no "hello", like she offered the other three or four, and certainly no, "can I help you find something". I was holding a narrow leaf philodendron. A healthy and sizable one that I hadn't seen anywhere else. I wanted so badly to not want the plant, I wanted to put right down where I was and leave. I thought, "why am I going to give this place my hard earned money?", if I am not valued as a customer. Another employee came from the back, and because I was near the front standing, did speak. she said, "are you ready?". I love my plant, but if your employees don't understand the sensitivity in an area like this, when most other companies are at least trying to focus on diversity and inclusion programs, and training- the mere basics of customer service, I'm not sure I'll be back to that location, at least. Flower Craft welcomes by name, every time I am there. Flora Grub employees, who can sometimes be elite acting, have at least greeted me. It doesn't take much for me at all. I don't require a lot of attention. I do require at least an acknowledgment. I hope this isn't overlooked as whining- in the past, and sometimes now, this is how it was viewed by folks who have never had to experience it. Go figure.
I pledge this day forward to put the stuff down, right where I stand, and walk out. - 3343381630Aug 22, 2019
Large selection of indoor and outdoor plants that are in good health. They also sell different types of soil, moss, plant food/fertilizers, carnivorous plant food, and pottery. Most of the pottery seems to be about 5", but you will see limited selections in other sizes, too. The pottery selection changes all the time, so if you see a style that you like, snag it before it's gone forever!
From my experience, the staff here has been pretty helpful and knowledgeable about plants and their different watering/lighting needs. They also have a membership card if you are a frequent shopper.Helpful 3Thanks 0Love this 4Oh no 0 - 76512615990Mar 21, 2019
I spotted a beautiful stone pot for my fiddle leaf fig that looked just like a photo I saw on Pinterest a year ago.
Turns out this suddenly chic tree I bought 2+ years ago is a member of the ficus family. Even brown thumbs such as myself know ficus trees are easily shocked (cue leaf drop) so I hope repotting won't be traumatic; I've grown to like this gigantic tree that thrives despite my benign neglect.
The kind staff at Sloat Garden Center was helpful and wasn't annoyed when I made a last-minute decision to purchase another pot just a second before they were just about to drill a drainage opening on the bottom of the planter I'd just paid for.
[I'm indecisive that way]
With advice on how to move my root-bound beauty to its new, roomy pot, I was heartened that after seeing my overwhelmed expression they called after me,
"You got this!"
I'm a rehabilitated killer of all things green and I needed that boost of confidence.
I'll be back: I have visions of planting a tiny, apartment-sized herb garden...Helpful 17Thanks 0Love this 18Oh no 0 - D L.San Francisco, CA2210654Jul 10, 2022
I used to love coming here to get my plants and supplies, but not anymore. In fact, I won't be coming back after being talked to in a very rude manner by one if the employees who wasn't only a jerk, but he was completely wrong about the needs in treating my house plant.
I came in looking for house plant soil because I was told by a friend that the current soil looked old and needed to be replaced. When I approached the register and asked a couple of questions about their Sloat brand house soil, this tall guy with blonde hair immediately started talking to me with this loud, arrogant attitude and crazy-ass looks. The entire time, he gave off this condescending you-don't-know-anything-and-I-know-everything look, and made sure his voice was loud enough so everyone on could hear him speaking. Even when I showed an image of my plant in it's current soil and pot, he just continued being a complete jerk about it and just stared me down. After allowing him to ramble on, I simply asked what he thought I needed for my plant. He told me to use a plant food, rather than change the soil. I paid for the item and thanked him for helping me, but he just stood there staring at me as if I had wasted his time. Something told me not to trust this douche-bag, so I went to the other Sloat Garden Center and asked someone there. Shared the same information and image, and was told by the amazing staff that the soil DID need changing. He even went further by sharing tips on how to do it. He did include that the plant food that I bought from douche-bag would help, but that was optional and changing the soil was what really mattered for optimal plant health.
Noticing similar Yelp reviews that may have to do with the same person. The owner needs to stop with the defensive responses and train this guy to be a better employee, or just stick him in the back because he should NOT be serving customers directly.Helpful 2Thanks 0Love this 1Oh no 0 - Jun 20, 2020
My partner and I have been on a long journey of cozying up our apartment, and plant acquisition has been a big part of that ride. As such, we are always looking for new plant stores to feed our habit. Sloat garden happily fills our needs.
Many plant stores in SF are quite small but the Sloat center in the Richmond is spacious. It has a large outdoor section (with appropriate outdoor plants) and then an indoor section with a lot of more apartment friendly varieties. They also have a large selection of pots and other planting accessories.
Most importantly, the plants we have bought here are healthy and have faired well in our home. This is something to call as some stores don't seem to have consistently high quality nursery sources.
And in case you're wondering, if you're more of a hardcore gardener, they'll have you covered too. We always see many people leaving with several bags of soil, etc. Definitely recommend for all your plant and gardening needs!Helpful 0Thanks 0Love this 1Oh no 0 - Sephe S.San Francisco, CA7774Aug 24, 2022
Having shopped here for years, I have had ups and downs with this location. This review is to call out Sasha. She helped me out to find the perfect plant furniture for my beloved begonia and rubber plant. She was so kind and helpful and went out of her way collaborating to find the perfect things for them. I'm so grateful for her. Please take good care of Sasha, Sloat Garden Centers because she takes great care of us customers.
Helpful 0Thanks 0Love this 0Oh no 0
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