Smart Cleaners

I actually found this place because the owner of other alteration spot was kinda rude so I was forced to find a new place. I was happy I found this because it was so much better. Place was cleaner, the owner was nicer and she took less time.

I went to pick up my dress today and couldn't have been happier. Nice work and reasonable price!

This is a solo business run by one of the most kindest, hardworking Korean lady I've ever met. Every interaction is very sweet with her and she always makes sure you're satisfied with your end results. While getting my wedding dress altered I love how she gave me her honest opinions about some things when she could've easily made more money off of me. I love the authenticity she brings. Ever since an acquaintance introduced me to her, I go to her for every alteration I need. She charges at a very decent price and the customer service is excellent!

I came here to get my wedding dress altered and pressed. The quality of work was exactly what I was hoping for. I also felt the price was fair.

I asked for the straps to be shortened, the skirt length shortened, and a repair of one button loop. The end result was perfect.

I'll post a pic of my dress after the wedding. I wanted to get this review out because the owner was so kind, her alterations were great, and she deserves recognition for her business.

I love that we have a local Dry Cleaners that is available for fast and efficient service! Smart Cleaners has reasonable hours and they are always open when I need something cleaned or hemmed. I really appreciate their attention to detail and willingness to help get something done quickly. They are super friendly and helpful every time I stop by and I really appreciate it. They reinforce my joy of living in Castro Valley!

A friend and I got our bridesmaids dresses altered here and quality was great. I got the length shortened and a slit cut higher. Friend got the same and also got her dress taken in. I also regularly come here to get my jeans altered and outerwear cleaned. Super friendly workers!

i used to like this place. i have brought 4 jeans total for alterations. i am 5'1 and pants i get are usually too long when they don't come in petite size. this last time i brought in a couple pants, that was a couple of months ago already, anyway, after getting the pants, when i tried them on, one was still too long and the other uneven. so i brought them back. i waited another week or so again to get the pants and i wasn't able to wear one of the pants already to an event i went to last month. i tried them on, the uneven pants were fixed.. but the one that was too long is uneven! at this point i'm furious. i brought it back again today. i waited 9 days last time, and now i gotta wait another week!!! she argued with me so rudely and told me i have uneven legs!!!!! like wtf!!!! what a way to upset a customer even more!!!! and she argued about which pants were uneven before and too long- i told her that's the problem right there, she got confused about which is which! worst is she is so rude and argued and yelled at me! like wow!!!!!! the first two pairs she altered wrongly, she made me pay half of the alteration fees i paid. this time, she messed up but she believes she didn't, she believes and diagnosed me with uneven legs infront of other customers and she believes she didn't do anything wrong- she would not rush it!!!!!! this is the last time i'm going to this place i never wanna see this rude b**** ever again!!!!!!

I love this business. I've came here several times for cleaning, repairs (like fixing buttons) and alterations and they've always done great work for really reasonable prices. Plus the lady is very friendly. Great job :)

My boyfriend walked in on a Wednesday needing 3 dress shirts and pair of slacks dry cleaned by the following Wednesday because he had professional headshots planned . Nothing special, just a dry clean and press. The person at the counter assured him that his items would be ready by the next Wednesday. That next Wednesday, end of day, he arrived just before closing to pick up his items the guy looked around for a minute or two just to let him know the items weren't ready yet. He said the items would however be ready by 9am the next day. His photo shoot however was scheduled for 7am that next day. They were in fact at a secondary location so he couldn't event take his clothes back to somehow wash and prepare his self!! He rushed to Nordstrom to find something else to wear. A week after this he finally went back to pick up the clothes, he still had to wait 15 minutes for them to get the items together to bag them up. Needless to say, we will not be using this place ever again. It's the lies and disregard for his time for me!

I'm a happy new customer and I find them to be extremely thorough in reviewing the garments with you prior to service and getting an idea of your expectations. Items are always prefect at pickup and the prices are commiserate with the service.

I haven't used a dry cleaners in a while. That was about 2 months ago...well I have a upcoming funeral to attend, so I opened the bag to look at the suit and noticed it looked like a little kid play ironed the entire suit. It was so wrinkled, like it had been in a bag and then ironed without using steam. I also had a pant suit that they cleaned at the same time and the pant legs and arms of the jacket were wrinkled as well. I paid too much money for dry cleaning, for my clothes to look like they were ironed by an armature and have to iron them myself before wearing. Last time I'll ever trust them and if you know whats good, look for another dry cleaners.