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Review Highlights
“They are responsive to inquiries and Michael is always available to answer any questions in the office.” in 74 reviews
“The maintenance team has had its changes but the current team of Angel and Daniel have been awesome.” in 11 reviews
“He is the nicest guy and anyone who thinks of living here, parking is great and the gym is beautiful with a peleton.” in 14 reviews
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About the Business
Situated in northeast San Jose, CA, let Sofi Berryessa welcome you to a home that holds the best of all worlds: vibrant city life and beautiful outdoor spaces. Our pet-friendly apartments are located on the border of the Creekland and Pine Hollow neighborhoods. Enjoy easy access to major Silicon Valley employers like Apple, Cisco Systems, and eBay, as well as the countless diverse cultural offerings available in San Jose and the greater Bay Area.
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How much do utilities usually run at this location?
A:
Hi Kerrstin, I hope you are doing well today. Thank you for your interest in Sofi Berryessa Apartments. The utility charges are based on number of occupants and the… more
Sonia S., Business Owner
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Overall rating
102 reviews
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- Sarah R.San Jose, CA556325Jul 8, 2024Updated review
Yes, it's still pretty amazing here. I just signed my renewal.
The upgrades made around the property in the last year have been wonderful to enjoy, including the new pool and the dog park. My dog loves the ramp and the tunnel--I don't know of any other dog park that has these fun features. My dog and I love that we get to use them.
Sonia, Leo, and Debbie have been amazing. I had issues with a neighbor who decided to smoke in their unit, even though we all sign a form agreeing not to. For those considering living here, be aware that the vents between apartments allow a small amount of airflow to reduce mold. My neighbor smoked so much that my toothbrush tasted of nicotine. Although my neighbor didn't initially stop smoking, Sonia and her team appropriately escalated the issue every time, and my neighbor eventually stopped. It's nice they didn't just sit back and say, "there's nothing we can do"; they actually did something. If you plan to sign the form saying you won't smoke and then do it anyway, your neighbors will know and report you. Additionally, Sofi Berryessa has a legal obligation to enforce the leasing agreement. This is not a good place for people who smoke in their apartments.
Shout out to Daniel and Angel, who do a wonderful job of maintenance around the place. You guys have made resolving any issue super easy for me.Helpful 1Thanks 1Love this 1Oh no 0Business owner information
Property M.
Jul 19, 2021
Thank you for your 5-star review of our community, Sarah! We appreciate you letting us know how much you enjoy your home with us and that our team was so helpful in finding the right home for you. We hope that you continue to enjoy your time here, and we're always available if you ever need anything.
Sincerely,
Sonia S., Community Manager
sofiberryessamgr@cushwake.comJul 23, 2023Previous reviewThe yearly update to this review.
I felt like the only small downside to these apartments was the small A/C that was quite loud but this year my unit had mini splits installed that were quieter and more energy efficient. My apartment is now continually a crisp 61F through all these heatwaves and it's been magnificent - my friends are quite jealous.
Though the window replacements, A/C upgrades, painting etc has been a little disruptive everyone has been so timely with the notifications and respectful with moving my things so upgrade work can happen so I can't really complain. The staff here work hard and they are proactive. A couple of the staff live in the complex and really take pride in keeping the place looking beautiful.
Pool and hot tub were upgraded. Soon we will have a sweet BBQ area and dog park.
Shout out to Sonia, Michael, Angel and Daniel whose hard work has made this an awesome place to live.Jun 30, 2022Previous reviewA year in and everything is still just as stellar. This place is the real deal. Thank you Michael and Sonia!
Jul 17, 2021Previous reviewI'm happy to say everything mentioned in the previous reviews is true. This place is safe, convenient, interesting layouts, awesome gym, beautifully maintained greenery and the staff here care about you.
Michael and Sonia were so helpful! When I first enquired about 2 bedroom apartments they told me that they only had 1 bedroom available but were happy to work out a deal where I could setup in a one bedroom until a 2 bedroom was available. They also let me know which upcoming 2 bedrooms they thought I would like more and worked with me to make sure I had everything I needed. I just don't know what apartment complex does that but I'm so thankful I found this place.
The other residents are fantastic I don't foresee any issues here.
Thank you Michael and Sonia! - Edelberto A.San Jose, CA03Aug 2, 2024
Hello,
I've been living here since 2014 and its been great. Of course nothing is perfect but I think the location makes it up for some negative thought. Maintenance requests and actions are top notch. The people that keeps it flowing and making sure the tenants are taken care of are awesome group of people. Would love to stay longer if the price stay "affordable", but if they keep this up raising every year they may lose people...like me.
But in the most parts this place has given us home sweet home feeling and most jobs are nearby. Thank you for accommodating our needs.
Thank You,
Edel AngkahanHelpful 0Thanks 0Love this 0Oh no 0Business owner information
James P.
Aug 5, 2024
Thank you for your long-term support and positive feedback! We’re delighted to hear that you’ve enjoyed living here and appreciate our maintenance and staff. We understand concerns about affordability and are committed to providing a great living experience. If you have any specific concerns or need assistance, please feel free to reach out. We look forward to continuing to serve you.
- May 9, 2023
Didn't end up renting with them but my experience was awesome. Michael was a blessing. So kind, so responsive and he was always willing to work with me. We exchanged over 100 emails and he answered every single one patiently and kindly and understood my need to be thorough. The only reason we didn't rent is because the units were a little too small for us. But the area is beautiful, the amenities are quaint and the apartments themselves are well priced and kept.
They also are in the process of remodeling their units so they're even nicer. I would definitely recommend this place!Helpful 4Thanks 2Love this 2Oh no 0Business owner information
Property M.
May 10, 2023
Hi Tanya, thanks so much for your review! Thank you for taking the time to recognize Michael's excellent service. We are so glad they've made your experience at Sofi Berryessa so great! We wish you the best in your future.
Sincerely,
Sonia S., Community Manager
sofiberryessamgr@cushwake.com - Gigi F.San Francisco Bay Area, CA031Apr 29, 2024Updated review
Not only did it they lie 2 more times saying they had keyfobs for the gym the next 2 times we went to where they said just put a work order in, I have had 2 packages stolen from my front door now.
So much for a gated community if people from within are stealing other people's packages.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
James P.
Apr 15, 2024
Hi Gigi, Rest assured, we take your concerns seriously and are actively working to resolve these issues as quickly as possible. We apologize for any miscommunication or delays in addressing your needs. Please know that your feedback is valuable to us, and we will do everything in our power to ensure a more positive experience moving forward. If there's anything else we can assist you with, please don't hesitate to reach out to us directly. Thank you for bringing these matters to our attention.
Apr 10, 2024Previous reviewMoved here in January and I would give it higher stars if I didn't feel like I was lied to constantly. When we toured the apartments, Michael told us that no one has ever complained of upstairs noise as it's very soundproofed. We asked this as we wanted to live on the 2nd floor but be considerate to our neighbors. With this confidence, we decided to go for a first floor apartment.
It has been 3 months and not a day goes by where we hear our neighbors stomping around upstairs.
The most frustrating thing isn't the noise, we've been trying to get access to the gym since we moved here. The key fob that was given to us doesn't work. After multiple office visits and telling us to come back the next day to grab a keyfob or that a manager will be in the next day, we still do not have a keyfob.
The reason why I am writing this review is because we were told yesterday that someone from maintenance would drop off a working keyfob. We were home the entire day and there was no keyfob given. - Megan L.San Jose, CA198147Sep 7, 2022
My partner and I moved in during the pandemic 2020 and I have lived here for two years now (and signing a lease for another year). Living here has been great! Highlighting a few key points about this complex:
Management/Maintenance:
Michael Abundiz has been very responsive to any issues in the complex and sends out update emails to everyone. Maintenance team is very friendly and quick for repairs. You can submit things on the portal to notify them. For example, I've submitted requests to change out the bulbs in some of the lamps when they die out around the complex since I walk my dog frequently at night.
Dog Friendly:
It's super DOG FRIENDLY and my pup loves playing with all the neighborhood doggos during our walks. I feel safe walking my dog here since it's a gated community, even late at night when I've had to walk him at 1am or 4am. There's also plenty of grassy areas to bring him to potty unlike other complexes where you have to go down several floors to a small dirt patch. There's also a very large dog gated park you can drive to about a few minutes drive (Watson Park) you can bring your pups.
Accessible Location:
All the major highways (680, 101, 880) are easily accessible. It's also close to everything you'll need - There's a huge Safeway a few streets down, Costco about 5min away, and down the street are gas stations, 7-11, Starbucks, and the Bart station. Target, Lowe's, Sprouts, H-Mart, post office are about a 10-15min drive away street route. Japantown is 5min drive to downtown.
Amenities:
In-unit washer/dryer, AC in the living room, heater in the bedroom, pool, hot tub, small gym, patio/balcony, 1 covered carport and 1 additional pass for an open parking space, electric chargers in select spaces, etc.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Property M.
Sep 8, 2022
Hi Megan, thank you for the high praise! We are happy to hear that you have been thoroughly enjoying your stay with us at Sofi Berryessa. We take great pride in providing our residents with first-class service and prime living quality. We appreciate you taking the time to share your favorite aspects and your experience with us as it is always rewarding to hear that our residents are satisfied.
Sincerely,
Sonia S., Community Manager
sofiberryessaMGR@cushwake.com - Margaret V.San Jose, CA02Dec 13, 2023
Here at Sofi it's awesome! Michael and his maintenance team are great to work with. The team truly cares about their tenants and are approachable. They make living here pleasant with their quick response and resolve issues quickly. It's a quiet complex and the neighbors are friendly. I also enjoy the amenities of the gym, pool, jacuzzi, and outdoor bbq.
if you're considering of moving here, I would not hesitate ;)Helpful 0Thanks 0Love this 0Oh no 0Business owner information
James P.
Dec 14, 2023
Hey Margaret! We are happy you've had a positive experience with our maintenance team and enjoy our amenities. We appreciate your kind words and will be sure to pass them along. Please don't hesitate to reach out if there is anything else we can do for you!
- Macy P.East San Jose, San Jose, CA932210Oct 2, 2023
Within the gates of Sofi Berryessa, everything is wonderful. Clean, quiet, they just opened a dog park and grill area within the property; the pool area is also fairly new. They've been doing a lot of renovations to update the property which is paying off! Maintenance are responsive to work orders promptly. Michael, the property manager, was so great from the time I inquired to the time I moved out. He is so kind, thorough, and helpful. I am so thankful for the time I lived in Sofi Berryessa with my dog.
I will note, do scope out the area because immediately outside the gate may not be your cup of tea as what other reviewers have mentioned.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
James P.
Oct 3, 2023
Macy, Thank you for taking the time to share your positive experience. We're happy to hear that you and your dog have enjoyed your time with us! Thank you for being part of our community.
- Tasha T.Houston, TX03148Oct 12, 2023
Lived here for 3 years.
Sonia and Michael are very responsive to emails, friendly, and professional. You can also visit the office and ask. Maintenance was always timely. One thing I wished was different was more community events or even a community bulletin board or something virtual like a facebook group. I think many neighbors do not know each other and keep to themselves. There is not too much sense of building a community in the complex.
During my time, the pool was being remodeled for a time, so I did not have access to it more recently. However, when I first moved in--yes, I had access and it was well maintained, although occasionally, non-residents would come in and use the pool (this is a common thing with pool apartments however).
As others mentioned, it is pet friendly. Generally people pick up after their pets (but not all).
Generally, it was quiet and safe (big pros!). One neighbor in particular had screaming kids in the middle of the night frequently, but that could happen anywhere. I felt there was enough parking, but be careful parking outside of the complex overnight. In 2020/2021, lots of broken class. Not so much in 2022/23.
Surrounding the apartment, there is a large homeless encampment throughout the creek/trail. Outside, for a long time, there was a very messy trailer parked right in front, with tons of trash accumulating in front, behind, and on the sidewalk. It was getting worse from Nov.-February, and cleaned up a bit in Spring. I would not recommend the surrounding area.
The Conservice fees, in my opinion are a bit of a CON because they are WAY too high, and can change without warning. For example, water used to be 1 fee, then in 2022 September, it changed to 2 fees (1 for heated water and 1 for water). When I first moved it, it averaged about $75 extra per 2 month cycle total for fees, but in June 2023 it had already increased to 150/2 month, despite me not changing my habits. You can't control how much conservice charges for sewer, pest, water, etc. Water is split between buildings; metered would be better. I also do not think the water pressure and heat was very strong in the shower. I had some issues with the water heat the last month of living there where I would only have hot water in the evening from my shower, not morning (I did alert maintenance at the time).
Not much lighting inside (electrical, I mean). My bedroom had 0 lighting fixtures. No fixture in the living room, only 2 small in the kitchen/'dining' area. However, you can plug in lights, and some apartments get a lot of natural lights.
If you can afford it and are looking for a nice place, with quiet, stable management and residents, and is safe within the complex, I recommend.
With regard to security deposit, they will likely take out 200 as a cleaning fee, no matter how you try to clean it (for a carpet cleaning anyway). You will also get your final conservice fee taken out, so in my case I was surprised when I was left with about $42 from my initial $300, but that is most places these days.
I did not have any 'pest' issues except for in the first building I moved into, only after another resident below me moved in, and I feel there was an infestation in the 3 other apartments due to this tenant (based on different people saying they did not have cockroaches before, and did shortly after that person moved in). After moving buildings, I was fine for the rest of my stay.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Property M.
Jul 30, 2021
Tasha, thank you for your thorough review of our community and team. We're thrilled that you've been able to make the most of our community. We appreciate you highlighting our team, your updated home with us, and the modern amenities we provide. We will certainly share your feedback with our team and are always happy to help if you ever need anything. We thank you for your continued residency and look forward to continuing to impress you.
Sincerely,
Sonia S., Community Manager
sofiberryessamgr@cushwake.com - Elise N.San Jose, CA220Jun 15, 2023Updated review
Management is always responsive and making upgrades to the property and units. This complex continues to be a clean and lovely place to live. It's especially well-kept as a pet-friendly space.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Property M.
Dec 15, 2020
Welcome to Sofi Berryessa, Elise! Thank you for letting us know you're enjoying your stay so far. We're glad to read that our community and its features is feeling like the perfect fit. We're always here to help, so please don't ever hesitate to reach out. Thanks for sharing with us!
Kindly,
Sonia S., Community Manager
sofiberryessamgr@pinnacleliving.comNov 7, 2022Previous reviewOne of the best places I've lived at with all the amenities I looked for when I first moved in. Over the years, management has made improvements and upgrades and I appreciate the continued efforts to keep the complex running well. Angel from maintenance has been a joy to work with and always arrives for repair requests in a timely manner.
- Manda N.San Jose, CA01Nov 12, 2023
Building is infested with roaches. Management refuses to treat building and insists on treating individual apartments. It's been an ongoing issue-more than a couple years. Have spoken with several neighbors on both sides/ends of building, that also have them. Visit from code enforcement didn't help-they refused to service the building unless i wanted to give my name as I called in anonymously. Infestation is so bad that I have found them in my bed. Alot of residents in this building have young kids and pets. Maybe this review will get them to take care of the actual issue-there's a lack of care since they are not the ones dealing with it, they don't care that their residents have to deal with the infestation.
Helpful 2Thanks 0Love this 0Oh no 1Business owner information
James P.
Nov 30, 2023
Hi Manda, Thank you for taking the time to leave us a review. We understand that issues with pests can be frustrating and we apologize for falling short of your expectations in addressing your concerns. We assure you we are currently working to get this taken care of. Thank you for your feedback.