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Review Highlights
“Ramon was able to provide a reasonable quote based on my explanation of the previous fix done in the area.” in 16 reviews
“I couldnt find the sprinkler shut off valve and the main water line was too difficult to shut off with a wrench.” in 12 reviews
“We walked outside to see water spraying out from the sprinkler controller nestled on the side of the house.” in 3 reviews
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About the Business
Second generation Irrigation specialist. We are experts in leak detection, system installations, hard to find problems and repair, as well as regular irrigation maintenance. We can properly diagnose mechanical or electrical issues on old or new systems for residential or commercial properties. We keep our prices reasonable all the time to maintain a loyal customer base. Call and give us a chance to earn your business. Our service is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry, give us a call today!
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- Adrienne E.San Jose, CA09Jul 6, 2024
I used this company to help with general sprinkler repairs, and they were responsive, efficient, and professional. All of the initial problems were repaired and even guaranteed.
A few months later, we knocked off a cap installing a children's playset. Because we wanted it finished in time for a birthday party, we went ahead and finished the project anyway covering the leak with rock and rubber tiles. Ramon came with a small crew and capped the leak under the playset, and replaced the tiles to perfection. They were extremely careful and now everything is working great and looks beautiful.
This is a very good company for any of your irrigation needs.Helpful 1Thanks 0Love this 0Oh no 0 - A S.Fremont, CA0281Feb 24, 2024
Ramon provided top-notch professional service - I wish every repair could go this smoothly. He was on time, courteous, and knowledgeable. He patiently explained his reasoning at every step and answered my every question.
The tricky thing about an underground leak is that it's difficult to know how hard it will be to fix without seeing it. So I can appreciate the reluctance most companies have to provide an estimate, instead needing to charge to dig and diagnose first. But from my side, if I hire someone to dig and diagnose the leak, I'm pretty much hiring them to fix it, because with a leak tied to the main supply line I don't exactly have the luxury of shopping around after it's exposed. Ramon was able to provide a reasonable quote based on my explanation of the previous fix done in the area. What pushed me over was a 5 year warranty, providing peace of mind this issue would not bother us again.
After he completed the fix, I found a small leak in an unrelated irrigation valve. I asked him how much it would be to replace the valve, but I was surprised he suggested applying some teflon tape at the solenoid fitting, free of charge. It did the trick! Ramon came across as truly passionate about his trade and wanting to help his customers. Highly recommend!Helpful 1Thanks 0Love this 0Oh no 0 - Kevin C.Hayward, CA041May 14, 2024
Amazing service, always professional and great work for the price! Very honest and kind people. Will 100% recommend this business!
Helpful 0Thanks 0Love this 0Oh no 0 - Shawn H.Newark, CA021Apr 22, 2024
These guys do quality work in installing new sprinkler systems and in fixing old ones. Customer service is great!
Helpful 0Thanks 0Love this 0Oh no 0 - Vatsal S.San Francisco, CA1332947Jun 30, 2023
Ramon is very professional and knowledgeable. The prices quoted are pretty reasonable for the service. Their office is really unresponsive though.
Helpful 2Thanks 0Love this 4Oh no 0 - Jr R.San Francisco, CA01Oct 22, 2023
I highly recommend Sprinkler System Repair (SSR).
My backyard sprinkler system is controlled by 2 valves. The right side sprinklers have not worked for years but I let it go to save repair costs and watered by hose. But recently on the left side, water was trickling out of several sprinkler heads so I could tell it wasn't just a broken pipe or head. I thought it was the water control valve that was failing. Definitely, the left side needed to be repaired so the yard wouldn't get saturated.
I made an appointment with SSR and they came over on time and we walked through the problem. I live in San Bruno and they are based in Fremont so I wasn't sure if their scope covered that much territory but it does. He came over and confirmed what I suspected with the valve. He could not repair it that day and we scheduled an appointment for later in the week.
When appointment day came, their office called ahead of time to inform me they were behind schedule and could not make the appointment and needed to reschedule. I was disappointed but appreciated that SSR called me and did not flake and waste my time. These days companies don't always communicate with their customers. We rescheduled for an upcoming Saturday which turned out was the day I had long-awaited golf plans. I had to rely on my wife and son to work with Sprinkler System Repair.
My family's interaction with SSR was great. Not only did they repair the backyard control valve problem but they also resolved some impromptu issues my wife brought up to them.
I believe it speaks very highly of SSR's integrity that they repaired the backyard sprinkler system problem that I needed solving but they also did not take advantage of my family when I wasn't there and in fact, were very courteous and friendly.
I'm hoping not to need SSR's services for the foreseeable future but I give them 5 stars as a recommendation to anyone looking for sprinkler system solutions.Helpful 0Thanks 0Love this 0Oh no 0 - Wilson O.South San Francisco, CA03Jun 18, 2023
I rarely write reviews but felt compelled to. Ramone came to work on our sprinkler system in Belmont, he fixed the chronic issues we had.
The work is totally professional, and him such a good person to interact with. Repair cost is totally reasonable, and totally professional grade workmanship. We are grateful, and I highly recommend.Helpful 0Thanks 0Love this 0Oh no 0 - Jennifer L.Los Altos, CA02Dec 26, 2022
We changed our old sprinkler controller into a new one. So this controller starts to mess up our 11 water stations. My husband and the electrician didn't know how to fix these wires.
We were worried. It was a holiday. We suddenly found out that almost all sprinkler repair stores are closed for two days. And we are leaving town in four days. We have so many plants, roses and flowers in our yard. They may have a hard time surviving without water for months.
Then we were very lucky to talk to Ruby. She responded quickly. She arrived on time the next morning under freezing weather. Ruby is polite, she is quick, and she is professional. She worked for two hours. The cost was reasonable.
Most of all, Ruby has a gentle heart that makes her customers happy. We have a big yard. This job was complicated, she has a lot of patience fixing messy wires and checking 11 stations in our garden back-and-forth many times.
In the end, this job was done beautifully. I can't believe I met such a wonderful person Ruby today!
I would highly recommend you to go with Ruby and their business!Helpful 1Thanks 0Love this 0Oh no 0 - Catherine T.Pleasanton, CA1207Jul 6, 2022Updated review
Excellent work and good price, as usual. This is the second time we have used Sprinkler System Repair. There was a leak in the underground pipe, just below the ground surface. Another gardener gave me a quote and estimated a huge, 6-foot hole to get to the pipe (ridiculous since I could uncover it with my fingers). Ramon at Sprinkler System Repair did the work for half the price; there was a cracked pipe joint which they replaced in half an hour. He also took a look at our sprinkler settings to optimize during this time of drought.
Knocked one star off due to difficulty communicating. Their Peninsula (main) number is very busy and the mailbox was full. Luckily the Pleasanton branch number has a voicemail, but I think they only check every other day. Cannot call and speak with a live person, you'll need to leave a message and have them return your call.Helpful 1Thanks 0Love this 0Oh no 0Sep 29, 2021Previous reviewOne zone in my sprinkler system was sputtering on/off. My regular gardener recommended replacing the entire valve manifold for about $850. Sprinkler System Repair came out for a free diagnostic assessment and says it is actually an electrical problem with my controller. They ordered the part, came back 2 days later and fixed the problem for $210.
Quick, reliable, competent service. They are now in my address book. - Denise J.Lincoln, CA030Jul 22, 2023
Wow. These guys were wonderful. They were prompt, friendly, knowledgeable and installed our brand new sprinkler system in half a day! They showed me how to work the sprinkler system, demoed each zone and explained EVERYTHING I needed to know. We are very pleased with their service and definitely recommend them.
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