Stan's Fireplace Services
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Review Highlights
“John came out and did an inspection, found that it was in good clean shape.” in 8 reviews
“Barry, who has worked with Stan for over 6 years showed up promptly did a great job restoring my 6 year old Napoleon Gas heater.” in 5 reviews
“We have a gas fireplace that had a weak flame when we turned it on for the first time this season.” in 11 reviews
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About the Business
Business owner information
![Photo of Stan E.](https://s3-media0.fl.yelpcdn.com/buphoto/IiMW90YGC9OxbYMej0OGYg/90s.jpg)
Stan E.
Stan's Fireplace Services is a family owned and operated company. We have been in business since 1983 offering expert Repair of gas fireplaces and pellet stoves. We strive to make our customers happy and provide excellent customer service, from your initial phone call to your service call with our technician.
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Overall rating
50 reviews
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1 star
- Vince S.El Dorado Hills, CA04Feb 13, 2024
Stan and his assistant did a great job installing a blower on our gas enclosed fireplace. Recommended the remote control to purchase and all is working well.
Helpful 0Thanks 0Love this 0Oh no 1 - Owen B.Roseville, CA08May 9, 2024
Stan and his assistant were on time, courteous, laid out tarps to catch any grime, fixed my fireplace for the quoted price.
Helpful 0Thanks 0Love this 0Oh no 0 - William H.El Dorado Hills, CA024Nov 9, 2023
We have a gas fireplace that had a weak flame when we turned it on for the first time this season.
We called Stan to service and clean our gas fireplace. We set up an appointment for the following day, Stan arrived right on time.
He disassembled the fireplace and both inspected and cleaned the entire unit. He reassembled it and fired it up. It is now working like a new fireplace.
He discovered during the cleaning process that tiny spiders had spun webs inside the burner openings
For the time he spent and the thoroughness of his service I think his pricing is very reasonable. We will certainly use him for future maintenance work.Helpful 0Thanks 0Love this 0Oh no 0 - Zack R.Sacramento, CA02Jan 27, 2024
Professional, knowledgable, and very timely. The technicians were equipped with the right parts and equipment to get the job done
Helpful 0Thanks 0Love this 0Oh no 0 - Julie W.Sacramento, CA0192Mar 3, 2023
This company was quick and very professional. The technician really knew what he was doing. He pinpointed the problem and cleaned up the fan, saving us hundreds of dollars on a new fan. Thanks again for your services.
Helpful 0Thanks 0Love this 0Oh no 0 - Jonathan S.El Dorado Hills, CA095Sep 25, 2023
You will never find any fireplace service like that provided by Stan's. He is delightful...really knows his business...and can repair any fireplace problem that you might have. He's been out several times, and today he helped resolve a rather minor problem by talking me through it on the phone. He felt he could do this and save me the cost of a service. Well, he did and problem resolved. In the Bay Area, they would have simply come out, did the job and charged me. It required his telling me where to find the receiver box and once found, the problem was resolved. I wouldn't ever consider calling anyone else for any service on any fireplace.
Helpful 0Thanks 0Love this 0Oh no 0 - Phil L.Roseville, CA05511Oct 25, 2023
I called today to schedule an appointment with John, Stan's employee as I said I do not want Stan coming back to my house. Reason why is John did an awesome job however the owner Stan came out to my house the first time to install a fan into my pellet stove. Not only did he install it incorrectly (another employee that came back to my house told me so) but he had me push the stove back into place. He said that he had bad knees or back or something. I told him I just had back surgery and he was like well I can't push it back in. After he left the fan started making noise and it was brand new. I immediately called and they sent John to my house a day or so later. Luckily enough the company let me exchange it even though Stan put it in wrong. After reading the other reviews clearly Stan doesn't know what he is doing. His employee John fixed the mess, but apparently he doesn't work there anymore. Stan has a horrible attitude and not worth wasting your time or money. Clearly by his response below you can see his attitude. I put a stop payment on the check to Stan because he f 'ed up my fan that I just paid $250 for. His employee came back and fixed Stan's mess and I paid him. Then John came back end of season to clean it so there was no denial of service. He is just mad I said I didn't want him working on my stove. Also as I stated I was a month out of surgery and Stan said he couldn't push my stove back and it would have stayed outside of my chimney. He also tried to charge me for the fan. That I BOUGHT from fireside thrift and provided to him !!! Then he was like oh sorry and scratched out the invoice. The guy will say it's one amount and then try to increase the final invoice. Looks as if he has done this with other people per his reviews. The guy is a thief and a clown, I suggest finding a more honest above board company. Do not let Stan work on your stove !!! He has 4 stars for a reason
Helpful 0Thanks 0Love this 0Oh no 1Business owner information
Stan E.
Oct 25, 2023
This person is a nut
And making things up
I many great reviews
This was denied service
Because of him not paying his bill
As far as his back he chose to help with out me asking
The guy is a jerk - Kimberly N.Granite Bay, CA460123Dec 2, 2021
Stan's Fireplace is my go to! As a local realtor I'm always looking for service professionals I can count on! They can do safety inspections for buyers / sellers or tenants. I recently called to get my own fireplace fixed and was told it would be a few weeks out. I shared with Donna if she had a cancellation to let me know. I got a call the next day saying they could squeeze me in... I really appreciate the responsiveness, professionalism, and friendly attitude of everyone there. John was super helpful and responsive. I love supporting local businesses and will continue to do so!
Helpful 0Thanks 0Love this 0Oh no 0 - Julie B.CA, CA01Nov 30, 2022
I was given Stan's Fireplace number from a company that only worked on the fireplaces they installed. I called and a technician name John arrived at the scheduled time. He was excellent, knowledgeable and very courteous. I would highly recommend them.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Stan E.
Dec 1, 2022
Thank you for the kind review Julie. We appreciate your business and are here for any of your future fireplace needs.
-Stan - Emily D.El Dorado Hills, CA165710Oct 20, 2021
Great customer service. I spent some time on the phone with them to find out what maintenance I needed to do for the fireplace in my new home. John came out and did an inspection, found that it was in good clean shape. He didn't even charge me for the visit. Can't wait to have them back for future chimney sweeping
Helpful 0Thanks 0Love this 0Oh no 0
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