Highlights from the Business
Free estimates
Committed to repairs
Available by appointment
Parts & labor commitment
On-time commitment
Locally owned & operated
Photos & videos
Services Offered
Verified by Business
Review Highlights
“Ivette addressed all my concerns promptly and was very accommodating when booking an appointment for me.” in 47 reviews
“Last time I needed brakes I used Brake Busters which was also a five star experience but they ditched their mobile service.” in 5 reviews
“Casey was in time, efficient, trustworthy and my sweet car is rolling as quiet as a mouse.” in 3 reviews
About the Business
Business owner information
Ivette S.
We offer a Mobile auto repair service at your convenience, technician will come to you, as well as a physical location if you prefer to bring your vehicle in. We are by appointment only. Please use "Request a Quote" button for any questions, Free estimate or to schedule an appointment. Response time is usually under 10 minutes. Mobile Auto Repair, Key Cutting, At Home Service, Shop Location available, Brakes, most engine work, general maintenance repair, Tune-Up, suspension work, Mobile mechanic Car key programming Key cutting Key duplication Transponder programming Car key repair Cut key by vin Cut key by photo Cut key by code Ignition repair All keys lost & key duplication ECU cloning & programming
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Overall rating
121 reviews
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- Nicole R.Walnut Creek, CA02Aug 21, 2024
Wow. I can't believe how fast, cost efficient, honest and friendly this auto service is. They responded to my online query so promptly and politely, and actually told me what I needed to know (re: cost estimates, etc.) I needed new pads and rotors and was blown away by how much the mechanic went above and beyond what I was expecting or even hoping for. Definitely going back for any automotive repairs - highly recommended!
Helpful 0Thanks 1Love this 1Oh no 0 - Erik R.Concord, CA05Aug 5, 2024
My daughter picked up her first car and we lacked an extra key. Called Star Mobile and Casey said he was free now and to stop by. He offered a fair price and got us an extra key in no time. He's definitely our goto guy going forward.
Helpful 0Thanks 1Love this 1Oh no 0 - Boris S.Concord, CA191Jul 10, 2023Updated review
Was stranded in SF around 8 pm on Sunday, June 25.
Car no crank no start no windows operation
AAA towed the car to Walnut Creek home garage. Went to WC MBZ dealer and said need to replace ESL...(a ton of paperwork) and got a quote with parts labor key programming (time frame around a week or so)$2400/$2900???!!!
Hmm..decided to check out another place that can handle that type of work-
"NICK"S Mercedes" is pretty much close to that estimate.
I was lucky talking to some car shops who pointed me out to Starmobile Brakes because they have a shop close to my residence....you can't believe it...
Ivette sent a tech guy to my garage(saved my time and $$$ for tow) with appropriate electronic tools/equipment and the car was fixed the next day
It was quite a time-consuming process but saved me around $1500.00
I am still in disbelief.
Thank you Ivette and KCHelpful 2Thanks 1Love this 0Oh no 0Aug 31, 2018Previous reviewI typically am on Yelp to post reviews about food or food places to avoid, but this time, I had to thank Ivette and KC for the professional manner of replacing my radiator(At an amazing price, nonetheless). Was an effortless experience scheduling the appointment with Ivette and she was able to get a technician out to me the next day to get the repairs done. Super convenient as they come to you at a location that works for you and the prices are more than fair. Thank you again and I will be back.
- Smrtyjnz P.San Francisco, CA0293Oct 5, 2023
This is the best service ever! Casey was in time, efficient, trustworthy and my sweet car is rolling as quiet as a mouse. They came to my home and I was able to work from the convenience of my home while the brakes were changed. No sitting in an auto mechanics waiting room! I hope this is the future of car services!!
Helpful 2Thanks 1Love this 2Oh no 0 - Cathy B G.East Bay, CA455811Jan 30, 2023Updated review
My first and second experiences with Star Mobile Brakes were so good I'm returning again tomorrow for a third time! It's not easy to find a shop you can trust, but Ivette and KC made it easy to trust Star Mobile Brakes.
My favs:
1: Ivette is a patient, responsive professional who keeps it all together
2: KC is quick, knowledgeable, and friendly
3: They treat me like a valued customer, even when I have to reschedule a bunch of times
4: THE WORK IS TOP NOTCH
Thank you, Star Mobile!Helpful 1Thanks 0Love this 0Oh no 0May 9, 2022Previous reviewAwesome experience!
I needed front brake pads asap, but my mechanic couldn't get me in for a week. I called (on a Sunday for a Monday morning appointment), and Ivette got right back to me, on Mother's Day!
Booked a 9 am appointment for today, met KC at the door, and half an hour later, I drove back to work with new brake pads.
Reasonably priced, quality work, and outstanding customer service! I'd recommend Star to anyone! - E H.Oakland, CA0237Jul 2, 2023
Got my brakes done once again by star mobile. They allow you to buy your own parts, they have competitive pricing, good communication and customer service. The fact that they're mobile makes life so much easier. My go to brake place.
Helpful 3Thanks 0Love this 0Oh no 0 - Jems B.Washington Manor - Bonaire, San Leandro, CA07Nov 11, 2023
Ivette and KC are a great team and they were able to help me with my vehicle's brake replacement. Ivette addressed all my concerns promptly and was very accommodating when booking an appointment for me. KC was so friendly and was able to replace my brake pads and rotors in a timely fashion. The prices are reasonable too. Overall, if you need your brakes serviced, Star Mobile is the one to do it.
Helpful 2Thanks 1Love this 0Oh no 0 - Pam M.Vallejo, CA012Jun 26, 2023
I had brake pads and rotors done on rear
brakes. The service was great and reasonableHelpful 1Thanks 0Love this 0Oh no 0 - Dec 27, 2019
Ask for KC. You will talk to Ivette who seems to be the boss. She is an excellent communicator and KC is as well. Star is lucky to have a team like that as that industry is known for screw ups. Probably the most important point is that you avoiding outrageous dealer pricing for this work with never leaving your house. Is that even possible? Yes.
Besides the cost benefit, the time saved is unreal. It takes about the same time to have the rotors replaced at home than it does just to check in at the dealer, not to mention drive time and the time to complete the work there.
Last time I needed brakes I used Brake Busters which was also a five star experience but they ditched their mobile service. Seems like a no brainer to offer mobile service or cut the overhead and be entirely mobile service based but what do I know?Helpful 4Thanks 1Love this 1Oh no 1 - Steve A.Danville, CA1111Nov 12, 2022
Star Mobile is AWESOME, Ivette doing the estimating and scheduling was so responsive and helpful. Cheaper than taking to a shop I got several quotes. Casey, all I can say he's an Incredible mechanic and has a great personality. Im a nosey guy and he was happy to answer all my questions while he's working! Replaced my rotors
and brake pads on my 2019 Gmc Denali truck, super job!!! Would highly recommend them to all my friendsHelpful 3Thanks 0Love this 2Oh no 0