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“They did - Came home Monday night to a half cord of wonderful wood in my drive way - had our first fire last night - it was Great!” in 3 reviews
“Got a 1/2 cord of seasoned almond, and we enjoyed the nicest camp fires we could ask for.” in 3 reviews
“Maybe something happened this year but I've never been disappointed with Sims communication, delivery or quality of wood.” in 143 reviews
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About the Business
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![Photo of steve S.](https://s3-media0.fl.yelpcdn.com/buphoto/pBJwbBoAMW9FBHXkJe7jdg/90s.jpg)
steve S.
Free Delivery and Stacking from $250!Residential and Commercial Heating and Cooking. Checks Welcomed! Contactless payment with Cashapp or Applepay.
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Overall rating
228 reviews
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1 star
- Travis S.Oakland, CA0281Mar 16, 2024Updated review
Steve never got back to me, like he said he would in his response. Now that the wood has dried out a bit since it was delivered - about 3 months later - it can be burned with some coaxing. And it does seem to burn long, so it's mostly hardwood. Still, the response is pretty bad, and I essentially had to season the stuff myself.
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Steve S.
Feb 8, 2024
Thank you for your review. I did reach out and will reach out again. We do not deliver in the rain. The same seasoned firewood you received as well as over 50 other satisfied customers burns excellent and weather permitting, will be delivered.
Jan 30, 2024Previous reviewI was hesitant to order from this guy because of the bad reviews. But I thought: "all the bad reviews just say that he won't show up if you pay him in advance; I'll just pay him at the time of delivery and it will be fine." Wrong. The stuff he delivered (at night, when it was hard to see) is not actually firewood. It is trash wood that has been soaking in a field somewhere long enough to grow mold, and it's almost impossible to burn. I would simply not do business with this guy in any capacity. I reached out to him about a refund, and, though he said he would do that, he has not gotten back to me since.
- Lynda S.Santa Cruz, CA04011Jun 14, 2024
24 EMAILS back and forth. this guy had every excuse under the sun...all BS. he had told us he was on the way numerous times and then never showed up. We waited around all day today...after giving him so many chances. Told us noon, then we reached out and he told us he'd be here in 2 hrs ( 2 pm), then no show and we reached out and he said traffic issues...then he said he was on the way and would be here by 5:30...NOPE.
He is a total flake and a scammer. DO NOT PRE-PAY as you probably will never see him. Move on to other sellers. This guy sucks.Helpful 0Thanks 0Love this 0Oh no 0 - Jeff A.Newcastle, CA203Jun 19, 2024
I paid in full for delivery and stacking of two cords over two years ago and Steve never delivered. I have tried relentlessly to get in touch with them but they ignore my call. Beware!
Helpful 0Thanks 0Love this 0Oh no 0 - Gabby D.Concord, CA0125Oct 12, 2022
FRAUD! I will keep this post up until I hear from him. We have ordered with him for the last 4 years and the last years he's been great. Well this year I wanted to get ahead of the game and order early. They were very responsive and said if I paid venmo I would get a discount. So I sent the Venmo and the wood was to be delivered in August. Here we are in October and I am out the money and still no wood. I've sent numerous emails and called. They keep saying when they are in the area they will deliver. Well as of right now still nothing. I think the next step will have to be the better business bureaus and/or the police. Seems I'm not the first and will most likely be the last. I have given them ample time and opportunities to make this right and they still have not.
I added a picture of the Venmo that he sent to me - he said it's his daughters. I have also requested the money back- nothing!Helpful 4Thanks 0Love this 0Oh no 0 - Nils E.Pleasanton, CA02988Nov 21, 2023
I've been ordering from them for years. Always have shown up when they said they would. Generous quantity. Heavy, solid, seasoned almond. Nice folks. I'll be ordering for years to come.
Helpful 0Thanks 0Love this 1Oh no 0 - Julio L.San Francisco, CA011Nov 11, 2023
I requested a 1/2 cord of Steve's almond wood on Wednesday via the website and requested a delivery date of Friday. i receive a timely response but i responded late on Friday. still it was a little awkward communicating via email. But that aside they kept me informed and delivered the 1/2 cord as promised stacked. payed with a check. I am extremely pleased and would order form them again.
Helpful 0Thanks 0Love this 0Oh no 0 - rob d.Fairfax, CA0252Mar 11, 2024
Got a very generous half cord of nice dry almond, delivered fast. They made an extra effort to keep the wood dry. Very pleasant to deal with. Will definitely use again!
Helpful 0Thanks 0Love this 0Oh no 0 - Lora ..East Oakland, Oakland, CA03Mar 8, 2024
Reasonable prices and great speed in returning messages. Good amount for the price. Great people and they were friendly. The best over all companies.
Helpful 0Thanks 0Love this 0Oh no 0 - Melissa J.Santa Clara, CA78167Dec 11, 2022
Request a quote at 10am. Sent me a quote at 1010. & let me know that he could be there in 45mins if I wanted wood that day. (He Arrived in 35mins!! )
He dropped off the wood and 2 of his guys neatly stacked all the wood! Will definitely will used him next year!!Helpful 0Thanks 0Love this 0Oh no 0 - Brian R.Novato, CA0163Jun 5, 2023
THEFT / FRAUD-based business right now - insist on C.O.D.
Steve Sims Almond Firewood WAS a viable and great business...until as of late. Read the reviews. I, too, in April, sent money to Steve for a 1/4 cord - was promised a delivery date and now I've been ghosted for over a month. A refund was "refused/denied".
This business will steal your money so don't send any money and insist on Cash on Delivery, like the old days.
I hope this business comes back but they have severely lost trust with their previous customers.Helpful 0Thanks 0Love this 0Oh no 0
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