Stress-Free Auto Care

Able to handle everything via text if you are busy and in meetings like myself. Does not try and push the lower priority fixes. Overall they do help keep the process as low stress as possible.

Very transparent and honest. Apparently had major damage to the A/C condenser with my Jeep Grand Cherokee's. Took more than 2 weeks to begin work due to warranty issues with the car dealer (talk about stress!). SUV was fixed in half a day otherwise. Though it was not cheap (to be expected with parts and labor) it is finally working! It's been one week since repair; and, so far so good.
Colton and Ken were both very helpful, explaining meticulous details about the damage and what would entail repair + cost. These guys were honest and empathetic.
Even got a Lyft to work and back at the end of a long day. Talk about customer service!

Will be coming to stress-free auto care for oil change and future repairs from now on. Conveniently located by my work. You guys rock, thank you!

So glad I stumbled upon this place! I originally went bc I thought I would get 15% off as a Costco member, turns out that isn't the case for a simple oil change but they still gave me a discount anyway and apologized for the confusion.

I also dropped my car off and mentioned I'd be walking home but the guy helping me said it was too hot to walk and insisted on calling me a Lyft.

Needless to say I truly felt like they wanted and valued my business, even if it was only an oil change. The Customer service was outstanding all around and each member of their team was such a pleasure to interact with, i'll definitely be coming here again.

I'm blown away by the outstanding service I received from Stress Free Auto in Concord! From the moment I walked in, Colton at the front desk was incredibly informative and helpful. Mario, the technician, was top-notch, keeping me informed every step of the way. They even sent me photos via text and followed up with a call to explain their findings in detail.

What impressed me most was their thoroughness. They performed a comprehensive inspection, going above and beyond to ensure I was aware of my car's overall condition. Their transparency and honesty earned my trust.

The team at Stress Free Auto truly exceeded my expectations. If you're looking for a stress-free (pun intended!) car repair experience, look no further. I'm grateful for their expertise and will definitely be back for future needs. Keep up the fantastic work, Colton and Mario!

I had an appointment for an oil change but missed it. Three days later, I called to see if they could get me in today. Not only were they able to squeeze me in 30 minutes later, but I was in and out in less than an hour. The team is mad cool and friendly, and I could feel the difference in my car immediately. I would definitely recommend and come back!

Mr Ken deserves much raise. Mr Colton and Mr Ken are delightful and most ethical of humans. I'm grateful for a mechanic location that operates as this location does. I was a skeptical squirrel coming back but I'll never ever deviate from bringing Lucille the Notary Mobile to this shop. If you're a new customer, you won't be sorry. I truly don't think there's a better place to put trust in with the livelihood of these vehicles. A massive thank you to Ken, Colton, and the team for not just doing their jobs but doing it as they do because service goes above and beyond. Be honest, be kind, be patient. And you'll be treated likewise. They're kind to everyone but customers should strive for giving the same we wish to receive. Youse guys work hard and I see you! I appreciate you.

Friendly, fast, and competent. The price is also competitive. Really lives up to its name

Came in for a tire rotation was out of there in 30 mins for $50

First off, I hate going to any "Auto" appointment because I have had bad experiences and have always left feeling completely ripped off and like I still don't totally understand what was wrong with my vehicle but left with a huge bill.

I had an amazing experience here! They gave great customer service and I felt taken care of and like I fully understood what was wrong. I also love that they share "images" of the engine and where the problems are. Ken the GM and Brent the Assistant GM were very helpful and appreciated their excellent customer service!

Very impressed by this place! My car had a coolant leak and stress-free auto care really did make the whole process stress free! The customer service is great, the people are nice and they even pay for your Lyft home. I absolutely love that they do a whole inspection and send a very detailed report with pictures. Bonus points for their hold music/theme song, I've literally been singing it for days (lol). This is my new place for all things car repairs!

These guys rock! I brought my car here as my AC wasn't blowing cold. Huge problem living in Concord during the summer. I bought my car initially to a neighborhood service center, they charge me to flush the freon, but didn't investigate the issue. A hose was leaking, so in a couple of days, it was blowing warm again. I brought my car to Stress-Free Auto Care, as I have a good friend whose one of their district managers. They took great care of me! The diagnosed the problem within a day and I rolled out with my AC working...thanks guys.