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Stress-Free Auto Care / German Motor Specialist
Updates From This Business
We've updated our hours!
We are now open on Sunday from 8AM to 4PM. Come by for the best Auto Care Service in Mountain View.
Verified License
Yelp confirmed a business or employee license.Highlights from the Business
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Certified professionals
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Established in 1998
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Parts & labor commitment
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Veteran-owned & operated
![ECO_FRIENDLY](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_eco_friendly_v2@3x.yji-bf31418c90de9d9b14d9.png)
Eco-friendly
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Free WiFi
Photos & videos
Services Offered
Verified by Business
Review Highlights
“Great customer service guy, Paul, and excellent, experienced mechanics that know my car inside and out.” in 82 reviews
“The guy I dealt with, Jason, is terrific: knows his stuff, very helpful, very candid really seems to care about the customer.” in 18 reviews
“After looking for a place to take our car, we went to Stress-free Auto Care and we really can't be happier.” in 8 reviews
About the Business
Business owner information
![Photo of Rhett W.](https://s3-media0.fl.yelpcdn.com/buphoto/-TVpRmre3dR4mgTYsQMf0Q/90s.jpg)
Rhett W.
Since 1998, Stress Free Auto Care (previously German Motor Specialist) has provided drivers with award-winning, dealership quality services for vehicles such as Audi, BMW, Mercedes, MINI & Volkswagen. Our certified staff of technicians and state of the art facilities allow drivers throughout Mountain View, Atherton, Cupertino, Los Altos, Los Altos Hills, Menlo Park, Palo Alto, Redwood City, Santa Clara, Stanford and Sunnyvale to ensure that their car receives the ultimate care. Stress Free Auto Care was established to take the stress out of auto care with easy appointments, regular text updates, and extensive pictures and live video feed of your service. All invoices and inspections are emailed as well as stored in the cloud for you. Most importantly, our team is experienced, knowledgeable, and will always put the customer first. Our offerings include Brake Repair, Brake Pads and Rotors replacement, Brake Caliper replacement, Brake flush, Wheel Alignment, Air Conditioning repair, Engine Diagnostic, Check engine light diagnosis, Car Starter System Repair, Belts & Hose Replacement, Transmission flush, Battery Replacement, Tire Rotation, Wheel Balance, Oil Change, Tire Repair, Tire Installation. We offer a large variety of tires that fit everyone's needs and budget, including Cooper Tires, Michelin Tires, BFGoodrich Tires, Yokohama Tires, Uniroyal Tires, Goodyear Tires, Bridgestone Tires, Continental Tires, Firestone Tires, Hankook Tires, and Kumho Tires.
Location & Hours
Amenities and More
Ask the Community
Q:
How much is a belt tensioner replacement for 328i?
A:
Hi Dilys, What year is your 328 and why does it need to be replaced?
Stress-Free A., Business Owner
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Recommended Reviews
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Overall rating
323 reviews
5 stars
4 stars
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1 star
- Todd P.Newark, CA04Jun 1, 2017
I have been a loyal and faithful German Motors customer for many years. I have had two BMW 7 series cars and currently my Audi A8 serviced there. Saied, Paul, Nelson and their entire team are the very best in the Bay Area. The facility is clean, and they utilize state of the art technology and their techs are in a constant state of continuing education and certifications. I moved to Phoenix, Az and could not find a local, competent and trustworthy repair shop. German Motors has spoiled me. Since returning to the Bay Area, I now reside on the east side of the bay but for any and all automotive issues German Motors, Mt. View, Ca. has earned my trust, respect and auto repair business. I gladly drive the extra distance to be assured of a fair and complete auto repair. These guys are so good they tell you what you don't need to pay for. Who does that?
Helpful 0Thanks 0Love this 0Oh no 0 - Lorna K.Carmel Valley, San Diego, CA01Jul 14, 2024
Excellent service! They made the repairs quickly, it was reasonably priced and the staff was friendly and efficient.
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Danielle H.
Jul 30, 2024
We're thrilled to hear you had an excellent experience with our quick and reasonably priced service! Thank you for your kind words about our friendly and efficient staff. Thank you and have a wonderful Stress-Free day!
- Pamela K.SoMa, San Francisco, CA02Aug 19, 2024
Very pleasant and professional service. Upfront give me the cost of the oil change (full synthetic oil) and the price was really reasonable (I had a mailer
coupon.) The office is quiet and clean. This was my first time there, and
I will go back for my next oil or other services, if necessary.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Danielle H.
Aug 21, 2024
We're so glad to hear you had a pleasant experience with us! It's great to know you appreciated our upfront pricing and clean, quiet office. We're excited to welcome you back for your next oil change or any other service you might need. Thanks for choosing us, and thank you for the kind words. Have a wonderful Stress-Free day!
- Robert T.Los Altos, CA08Aug 29, 2024
No right maintenance equipment for Mercedes sl65, got a $1700+quote for change a battery?! After oil change , the shop could not reset the service indicator and told me they did not have the right equipment to do the job, later they change the tone mentioned they need addition service to flush the brake fluid in order to to reset the service reminder?? They should told me at first place when service done.
Helpful 0Thanks 0Love this 0Oh no 0 - Cool G.San Mateo, CA45917Aug 10, 2024
This auto shop has very good service and the shop is very clean that distinguish it from other auto shops. Oil change service is quick.
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Danielle H.
Aug 12, 2024
Thank you for the kind words! We're glad you noticed our clean shop and appreciated the quick oil change. We work hard to make sure your experience stands out. If you ever need anything else, we're here for you. Have a wonderful Stress-Free day!
- Sasha R.Midtown, Palo Alto, CA01Aug 22, 2024
Very well organized place, appointment and drop-off was a breeze, service done on time, uneventful, i.e. great!
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Danielle H.
Aug 23, 2024
We're happy to hear everything went smoothly for you! It’s great to know that the process was easy and the service met your expectations. Thanks for the positive feedback, and have a wonderful Stress-Free day!
- Janeth P.San Trope, Bakersfield, CA11214Aug 5, 2024
After looking for a place to take our car, we went to Stress-free Auto Care and we really can't be happier. Excellent Service and quality and the best of all the value of the repair someplace else asked us wasn't even what we paid here. Honest business, really care for the clients. I truly recommend them.
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Danielle H.
Aug 6, 2024
Thank you so much for sharing your experience! We're thrilled to hear that you found our service excellent and our pricing fair. We strive to provide honest and quality care for all our clients, and your recommendation means the world to us. We look forward to seeing you again. Thank you and have a wonderful Stress-Free day!
- Son P.Fremont, CA01015Jun 7, 2024
Paul is very helpful and made sure to explain my issues in a very straightforward manner. They were able to resolve my check engine light with great communication and respect.
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Stress Free
Jun 13, 2024
Thank you for sharing your experience! We're thrilled to hear that Paul was able to assist you effectively and provide clear explanations. Great communication and respect are what we strive for, and it's wonderful to know we hit the mark. Looking forward to serving you again in the future. Thank you and have a wonderful Stress-Free day!
- Natasha S.Los Altos, CA021Jun 20, 2024Updated review
I used to dislike taking my car to the garage. But stress free make it so easy. The pricing is transparent, the front desk is extremely knowledgeable, the whole operation is simple And understandable. I have no concerns about being over charged, ripped off or nit understanding. After a visit with stress free I have a clear idea of the condition of the car and also recommendations for future work.
Love this place,Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Regional Support
Aug 16, 2023
We greatly appreciate your thoughtful review! It's wonderful to hear that you've had such a positive experience with Stress Free Auto Care. We understand the frustration of dealing with unclear pricing and unwarranted services at other places, and that's why we're committed to providing fair and transparent auto care.
We're thrilled that we were able to exceed your expectations and offer the kind of service you deserve. Our team takes pride in being helpful both over the phone and in person, ensuring that you have all the information you need to make informed decisions about your vehicle's maintenance.Aug 15, 2023Previous reviewSo happy to have found a local garage where the pricing is both reasonable and transparent. Had a horrible time at wheelworks last year and our cars are too old to be worth paying dealer maintenance prices. This garage exceeded my expectations. Super helpful on the phone and in person too. I had two cars serviced with a courtesy vehicle inspection. I wasn't sold unnecessary services and paid a fair price. I cant recommend highly enough
- Isabella L.Santa Clara, CA0241May 29, 2024
Super efficient. The team did a thorough check-up and identified the battery issue. Fixed the next day and also confirmed that the alternator was fine and did not need replacement. Great experience. Will use their service again!
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Stress Free
May 30, 2024
Thank you for sharing your experience! We're thrilled to hear that our team could quickly identify and fix the battery issue for you. It's great to know everything with the alternator checked out fine too. Looking forward to helping you again in the future. Thank you and have a wonderful Stress-Free day!
- Steven T.Torrance, Los Angeles, CA166May 1, 2024
I was very pleased with my service here. The team was ready for me, even though I was 30 minutes early, they took care of my vehicles issues with no problem right away. In and out within an hour. I'll be coming back here for sure.
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Stress Free
May 2, 2024
We're thrilled to hear you had a great experience with us! It's fantastic that we could get you in and out so quickly. Thank you for trusting us with your vehicle, and we look forward to seeing you next time. Have a wonderful Stress-Free day!