The Atrium Hotel

Honestly I have zero complaints. We stayed only overnight during our layover but it was all we needed.

The staff are nice. The room was nice (we had the king suite). It has a shuttle to and from the airport. (Shuttle runs every hour so if you don't have the time - Lyft or Uber). Breakfast was continental style but just what we needed for an 8am flight.

Clean rooms but small hotel on the street. Rooms are right on the edge of very busy road with lot of local traffic and delivery trucks. Good luck getting a peaceful sleep. Extremely noise and there is no way out of it. They don't have many rooms away from road, so most likely you will get a room with traffic noise.

SERVICE & CHECKIN
An inviting small-business family-owned vibe.
Their cordial & earnest staff provided a swift checkin experience. Early checkin was also free & Parking available onsite.
Tap payment didn't work.
Housekeeping staff are quick but noisy & unconventional.

LOBBY, ELEVATOR, CORRIDORS
An underdog.
The reception area isn't much of a lobby. It's technically the garage level & more functional than social or decorative.
But the common area on the first guest floor was very pleasant & had a quaint community feel.

ROOM
https://youtu.be/go8-11lIgMs
Spacious, clean, & modern suite with a lot of function:
Vibrant lighting, operational windows (cloudy & need a wash), sufficient storage & plenty of tabletop space.
Dated color scheme & fixtures, yet it wasn't uncomfortable.
Phones are overdue for a refresh; The number list is so old it's begun to brown & the Jack was broken so it slipped out constantly.

BED (king)
Excellent.
Quality linens, supportive mattress, & so many pillows!
Besides reading lights were great for low-light work late at night.

BATH
Pleasantly surprised.
Small dimensions, dated low toilet, & tired design BUT they didn't compromise on the bathing experience--A premium combination tub with jets!
Other highlights:
High cleaning standards
Well-maintained tile
Textured towels
Large vanity
Manual exhaust & robust ventilation
Roio toiletries

TV & ENTERTAINMENT
~30" Samsung TV... duct taped to dresser; Unsightly but fully functional.
Basic programming content offered.
Ports were easily accessible & the model was mostly compatible with Google TV.

WI-FI & CELL RECEPTION
Good cell proximity; shouldn't have any problems with tethering or call quality.
Heavily Imbalanced WiFi bandwidth which you'll feel if trying to multi task. Otherwise it was fine.
--Performance--
Video streaming - good
Online gaming - great
Video chatting - great
--Nerd Stats--
78-98 Mbps download
4-6 Mbps upload
0% packet loss
12 ms latency
19 ms jitter

FOOD & DRINK
NOT DoorDash friendly.
Wet bar sink, large mini fridge, full size microwave, & Hamilton beach coffee maker in room. No dish ware pre-stocked.
Light Breakfast 6-9 & beverages in lobby.

NOISE
Noisy housekeeping was a bit of a headache.
The residential area is also rowdy & there isn't much in the form of sound proofing.
For the most part it was fine.

VERDICT
A Strong airport hotel with personable employees & a competitive offering.
I'd stay here again & recommend it if this spot is on your radar.
4/5

I had a very good time staying at The atrium hotel it was very clean and the staff were very nice and it was essentially located near public transportation the BART and Caltrain

I was very impressed I came in from San Diego

(Review based on 2.5 stars)

The Atrium Hotel is an affordable hotel that you can find in San Bruno that has free WiFi, free parking and free breakfast. My husband and I stayed in a family room that has 2 separate rooms (a queen size bed in each room), one shared restroom with a second sink area, mini fridge and microwave.

For this room, it cost $124 per night (prior to tax/ fees), which really is very affordable for the bay area. Please note that parking is free and covered. But it is not gated. But while we had our car parked, our car was safe.

Breakfast is served every day from 6- 9 am. Offerings included sausage patties, a folded egg omelet with cheese inside (one of those frozen meals), dry cereal with milk, some assorted fruit, bread, juices, coffee and hot water for tea.

The room itself was fine and check in was quick. But the major problem I had while staying here was the incredibly loud noise coming from the planes flying into SFO. It wasn't nearly as loud to hear the planes taking off though. Although I had read that the quiet hour is supposed to be between 10 pm- 6 am, I don't think the many planes flying in at night have gotten that memo because I heard planes flying in until around 2:30 am (unless I had finally fell asleep) and then heard them again around 5 am.

I am a light sleeper so I hardly had any sleep during this hotel stay. My husband, who is a heavy sleeper, also struggled to fall asleep and stay asleep. I wouldn't recommend this place if you think the noise will bother you like it did for both my husband and I.

The Atrium recently changed owners (according to someone I spoke with on the phone) prior to 10/1/22, it was known as Comfort Inn & Suites.

On a recent business trip, I booked this hotel because of the location. It's easy access to both the 101 and 280 so for me to cross the Bay Bridge or go in to the Sunset was convenient. Plus, it's 5 minutes away from my friends' home.

The surrounding isn't the best as there's a auto shop next door and surrounded by residential apartments. Sometimes, I hear someone trying to start his 'vintage' van in the early morning.

The room is aged and it shows. Drawer knobs are loose, paint peeling a bit, doors are chipped but that's only if you're paying attention. Otherwise, it was comfortable for a single traveler. For some reason, my room stayed nice and warm throughout my trip. The bed has clean white sheets and pillows. The mattress isn't top shelf quality but not bad. They have small toiletries: shampoo, conditioner, lotion and makeup remover, plus small bar soaps.

The rooms have a small fridge, microwave but no in-room safe, which would've been helpful. The fridge is so cold, all liquids I put in there froze. There's also a coffee machine that brews coffee pouches offered by the hotel. I brought my own pour-over because I'm a coffee snob.

The glass elevator is on the outside of the building so you can see the neighbors, and they can see you. There's a breakfast room that's open from 6a to 9a, located on Floor 1. It's small, has a TV and overlooks someone's backyard. Hi kids!! They offer cereal, yogurt, mini muffins, apples, milk, oj & aj, tea, coffee, and waffles you can make, which I did on my last morning there and it wasn't good. Savory stuff: Only egg & cheese small omelettes and sausage patties, plus toast.

The lobby at the bottom is very small. The staff is friendly. There are some seats for travelers to wait for their ride. They have hot water for tea and coffee at the lobby area, which leads to their parking lot. The parking is covered but not gated. So be smart and don't leave valuables in plain sight.

When I stayed there, the hotel was doing some transitions. At one point when I was working on my laptop, it sounded like they were dropping bowing balls on the roof. They also changed WiFi during my stay, and it seemed faster after the switch.

Overall, my stay was comfortable and decent. Being in town for work, it met my needs. There are plenty of good restaurants within 10 minutes drive towards San Mateo.

Tips:
* call them to inquire about airport shuttle service.
* If you're getting gas, the station that's 2 blocks away is higher than the ones that are off Camino Real, about 5 blocks away
* Occasionally you'll hear an airplane fly over. Bring earplugs to sleep at night.
* The rooms have no USB ports so bring your own.

My husband and I were stuck at the San Francisco airport after traveling for many hours. We were exhausted. and our flight was canceled. I called the atrium, told him our situation, and Deron upgraded us to suite and had the room ready at 10:30 in the morning at no extra Charge. There's a shuttle from the airport to the hotel. When we got there Deron had a snack bag ready for us. This bag had a large amount of snacks and breakfast items. This was very welcome as we were so tired. It gave us time to rest before finding a meal... Somewhere. He was also very helpful in letting us know what was available locally. Where to eat where to shop. We also had no bags ....so. The room was clean, spacious, had a jetted tub, and the bed was so comfortable. I would stay again and again.

After a late international flight, this hotel was perfect. Parking is a little tight. But overall, the hotel itself was great. The room and bathroom were extremely clean. The hotel is half on a busy street and half in a residential neighborhood. It was nice and quiet, as I was on the residential side. Check-in was super fast.
I recommend for the tired traveler.

If your looking for a place, out of sight, and within range of many great eateries/shops. This place is it! This hotel has great staff, clean rooms, and will take care of whatever issue comes up! Unlike most hotels, Atrium cares for one to be well rested and relaxed when visiting San Francisco or any other nearby towns. Huge shout out to all the hard working staff! Keep up the great work Atrium Hotel!

Exactly as other reviewers have said. We checked in late for an early morning flight. The room was clean and service was good. The airport shuttle arrived at the scheduled time. If you are looking for affordable accommodation near the airport this is a great option.