The Bay Centre

    $$ Shopping Centers
    Open10:00 AM - 8:00 PM

    Review Highlights

    Location & Hours

    Map

    2-1150 Douglas Street

    Victoria, BC V8W 3M9

    Canada

    Mon

    • 11:00 AM - 5:00 PM

    Tue

    • 10:00 AM - 6:00 PM

    Wed

    • 10:00 AM - 8:00 PM

    Thu

    • 10:00 AM - 8:00 PM

    Open now

    Fri

    • 10:00 AM - 8:00 PM

    Sat

    • 10:00 AM - 8:00 PM

    Sun

    • 10:00 AM - 5:00 PM

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    Amenities and More

    About the Business

    Come visit The Bay Centre, downtown Victoria's premier shopping destination. Covering one full city block in the heart of town, The Bay Centre has a mix of over 90 street front and interior shops where you'll find unique, quality brands, diverse dining options, and exceptional service in an urban shopping environment. Featured retailers include: Club Monaco, Aerosoles, Eco Chic Spa & Salon, L'Occitane En Provence, Sport Chek, Teavana, Hudson's Bay Company, The Tuscan Kitchen, Below the Belt and so much more. We hope to see you soon at The Bay Centre!

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    Overall rating

    30 reviews

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    • Photo of Zhi H.
      Zhi H.
      Palo Alto, CA
      858
      475
      7388
      Oct 5, 2015

      A nice structured mall with a lot of stores. The architecture and layout is designed well and has a nice appearance to it. It is pretty busy and there are lots of stores you can visit from the usual big chain stores and local shops. Very clean and delightful to window shop as well. At the top floor there is a gym and the food court along with other shops. Food court is big and has lots of choices. A great place to visit for shopping and window shopping.

      Top view
      Escalator
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      Business owner information

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      The Bay Centre M.

    • Photo of James A.
      James A.
      Long Beach, CA
      118
      1196
      5582
      Apr 7, 2024

      Very modern indoor mall, located in the heart of downtown Victoria, BC. It has plenty of light inside, with 2 stories of retail stores. The outside facade of the mall fits right in with the rest of the downtown area.

      Indoor mall
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    • Photo of K H.
      K H.
      Port Townsend, WA
      83
      81
      6
      Dec 24, 2023

      Our malls in the US have fallen on hard times; I enjoyed how neat and organized the shops were and enjoyed the holiday decorations

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    • Photo of Booja H.
      Booja H.
      Vancouver, Canada
      10
      95
      1
      Sep 17, 2021

      Have been to the Bay a few times recently and wondering what happened.
      Men's fashions have turned into like a pathetic bazaar of cheap brands, not sure if it's because of COVID or whatever, but it was like visiting a third world country - or almost like Sears a few years before they went out of business. The rest of the mall was already useless.

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    • Photo of Philip K.
      Philip K.
      Old Toronto, Toronto, Canada
      0
      50
      Jul 9, 2022

      An okay mall sadly many of its businesses were impacted by the COVID lockdown/restrictions. What's interesting about the mall is the fact that it has 4 floors or levels unlike most malls. It still has Earls which is a great dining option after a long day of shopping. It has an okay food court and moderately priced shopping options. It has a nice appearance to it and underground parking so I'll give it that.

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    • Photo of Ian W.
      Ian W.
      Londonderry, NH
      794
      4914
      7931
      Nov 19, 2008

      The Bay Centre is located in Downtown Victoria and covers two city blocks between Government Street & Douglas Street and View Street & Fort Street. This five-level shopping centre has over 80 shops and restaurants anchored by The Bay department store. I'm not sure why The Bay Centre was originally catergorized as a hair salon, but maybe it has to do with The Bay radio ad jingle that can be heard from coast to coast (from BC to Atlantic Canada): "Beauty at The Bay."

      The bright atmosphere is very inviting with high glass ceilings over levels 1-4. This centre offers apparel, accessories, jewellry, electronics, sporting goods, books, gift shops, and other services. The food court is located on the fourth level and the Harbourview Restaurant is on the fifth level. Guest services is located on the first (street) level and there's underground parking (free after 6PM with validation).

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    • Photo of Sui C.
      Sui C.
      Las Vegas, NV
      9
      77
      51
      Dec 15, 2019

      Shop till you drop, great choices of stores and wonderful food court. This is no doubt one of the premium shopping centers in Victoria.

      Second floor lookouts
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    • Photo of Steve P.
      Steve P.
      Victoria, Canada
      10
      21
      1
      Nov 11, 2019

      I have yet to walk out of The Bay and not be completely annoyed. if there was another option I'd shop there. Completely inept salespeople...if you can find one. and what's with the where's Waldo idea behind hiding the the freaking cashier desks. I fucking hate The Bay.

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    • Photo of Carpe Diem J.
      Carpe Diem J.
      United Kingdom
      753
      723
      235
      Aug 26, 2019

      An excellent place to pop in when you are traveling and realize that you forgot something, or that the weather changed suddenly! We popped in to find an incredible selection of jackets. Super friendly and helpful staff!

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    • Photo of Matthew T.
      Matthew T.
      Victoria, Canada
      15
      1
      Jun 29, 2019

      The Bay Centre watch repair shop is not good if you have an electronic watch. Mine actually came back in worse condition and now the beeper on my watch doesn't work

      Helpful 1
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    7 other reviews that are not currently recommended

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