Review Highlights
“It's great to travel just a few miles to the peace and quiet of the Millwood Inn and the much more affordable rates.” in 12 reviews
“s. I would certainly stay here again if I need close access to SFO or to SFSU (just about 20 min away)” in 21 reviews
“July 2023 Stayed in the 2-bedroom executive suite, which was a corner unit in this place that looks like it was a motel in a previous lifetime.” in 3 reviews
Location & Hours
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Amenities and More
About the Business
Business owner information
![Photo of Vijay P.](https://s3-media0.fl.yelpcdn.com/buphoto/CAlpNzAZ7z_EmpkEbEJbTQ/90s.jpg)
Vijay P.
Millwood Inn & Suites is perfectly situated minutes from main tourist attractions of San Francisco for exciting site seeing fun.
Ask the Community
Q:
Is there a free shuttle to SFO runs very early, like 4:00 am? Is the parking lot secure?
A:
Hello Arlene, we do have a shuttle service to and from the airport. Our shuttle is available from 5 am till 10 am and 5 pm till 10 pm daily. The shuttle cost is $6 per person per trip. Our parking lot is open but it is within our building… more
Vijay P., Business Owner1 person found this helpfulQ:
Do you accept debit card payments? Is there a required security deposit?
A:
Yes we do accept debit cards. There is a security deposit that would be authorized in your card. For debit cards the authorization may show as a payment but is released back should the authorization not be charged.
Vijay P., Business Owner1 person found this helpful
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Overall rating
121 reviews
5 stars
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1 star
- Renee J.Norwalk, CA114Apr 7, 2024
We just stayed there in the large suite with a king bed in one room, two double beds in the other. We absolutely loved our stay and how the place looked like the pictures. We actually stayed an extra night because hadn't spent much time in the room. There were plenty of outlets, towels, and everything else we needed. It was clean and we had no issues with mold or mildew. There is a TV in each room, a fireplace, lights everywhere, wall outlets, outlets in the lamps and phones. There is a mini fridge and microwave. They also do a breakfast with eggs, delicious bacon, waffles, oatmeal, cereal, bagels, juices, milk. It is the only place I will stay from now on.
Helpful 0Thanks 0Love this 0Oh no 0 - Susan H.Spanish Springs, NV15709Aug 5, 2024
Reasonably priced, well-situated hotel near SFO. Ten-minute drive to the airport, plenty of places to eat nearby; some within walking distance. We really enjoyed the large family suite, plenty of room to play cards, large quiet rooms. The staff was exceptional, friendly and smiling. The free breakfast was very good (maybe a little more fruit?). Extremely clean...Really safe, all areas were only accessible with key cards.
Helpful 0Thanks 0Love this 0Oh no 0 - Jul 13, 2023
July 2023 Stayed in the 2-bedroom executive suite, which was a corner unit in this place that looks like it was a motel in a previous lifetime.
PRO:
The rooms have been renovated, bathroom was immaculate, fireplace below the TV, and despite being near SFO, the airplane noise was minimal. The shower has a hand shower head AND a waterfall head that comes from the ceiling. This is a hidden gem. Free breakfast included oatmeal, eggs, bacon, toast, pastries, yogurt, peach cups, and a Belgian waffle maker. There's a small rack of sundries in case you forgot your OTC meds/toiletries. There's Trader Joe's, Safeway and a bunch of eateries nearby but not really walking distance away.
CON:
Walls were kind of thin so I could hear the people next to us. Airport shuttle is about $8/pp and only runs every 40 minutes.Helpful 6Thanks 0Love this 4Oh no 0 - Feb 10, 2024
Recently came here for a quick trip and it was a delightful stay. The location of the hotel is convenient. It's close to the highway and sfo airport. The room itself is not large. I got the double suite so they created a small living room space that has a neat fireplace that is Sheeka and modern. The hotel has free parking and free breakfast which is nice! You don't see that often in the bay. The breakfast is your standard hot and cold breakfast items nothing fancy. Even though you can access the rooms directly from the parking lot there is a secured hallway to the room that you need your hotel card for. I love that extra layer of safety. This a great choice if your in the sfo area.
Helpful 4Thanks 0Love this 3Oh no 0 - Jon M.Chicago, IL351571225Sep 28, 2023
CHECKIN & SERVICE
The early/daytime staff is much more pleasant to interact with than the late/evening. Early checkin is possible for an additional fee but not guaranteed to be available.
Uncovered self service parking is offered for free.
Housekeeping performed by request.
Late checkout offered (1hr).
Checkin on Yelp for a free water!
ROOMS
(Suite) Contemporary design with high quality furnishings-- not your typical hotel stock! Incredibly comfortable couches, great workspace + ergonomic chair, functional windows, hardwood floors, a fireplace, and a flood of natural light.
Very spacious for 2 with a homey feel.
Great cleaning standards.
(guestroom) not as glamorous of course & is cramped for 2, but cleaning standards are good in the common area (warning: not so much in the bathroom).
BED
Firm king mattress sleeps great in both configurations offered. The bedding was consistently clean, soft, and cozy.
BATH
(Suite) Beautiful stone covering the entire bathroom, electronic vanity mirror, ceiling rainfall shower, & strong water pressure!
Well maintained & thoroughly cleaned.
3-piece showering set provided.
(Guest room) Cleaning standards were VERY inconsistent, misleading, & generally under par compared to our experience in the suite. Lots of rust & mold in the bathroom, with clean towels making direct contact with black mold.
Do a thorough check of your shower before settling in!
TV & ENTERTAINMENT
Good entertainment accoutrements. 1-2 large flat screen LG TV s with satellite on fixed wall mounts.
WI-Fi
The WiFi offering is generally really strong, but the experience isn't consistent in the guest rooms (weak coverage, frequent disconnects, etc). The corner rooms were also a (Verizon) dead zone.
Nerd Stats:
111-123 Mbps download
45-84 Mbps upload
0% packet loss
25 ms latency
22 ms latency
Performance:
Video streaming - GREAT
Online gaming - GREAT
Video chatting - good
FOOD & DRINK
Not DoorDash friendly after the apps recent update (forced to walk to lobby for food pickups). Breakfast is offered & rooms are equipped with microwave & small mini fridges.
NOISE
Through traffic & noise from the neighborhood(s) from the hotel can be quite loud. Walls aren't thin enough to make out full conversations, but noisy neighbors can be a problem.
VERDICT
I wanted to rant & rave about this location after my first stay but a second one proved lots of duality here & a really inconsistent experience (I was hoping this would become my go-to hotel for flights out of SFO).
The suites are great but the guest rooms are painful for reasons other than size.
Customer service, cleaning standards, & WiFi infrastructure have large room for improvement.
I won't be returning but it's not a pad stay if the inconsistencies don't bother you
2-3.5/5
Suite walkthrough: https://youtube.com/shorts/V3bsc4m1n08?feature=sharedHelpful 3Thanks 2Love this 0Oh no 1 - Ginger R.Rancho Cucamonga, CA0201Jun 1, 2024
Very nice and clean, comfy bed, nice staff, not too far from the airport maybe 15 minutes max. Would recommend!
Helpful 0Thanks 0Love this 0Oh no 0 - Oct 23, 2022
For a motel... millwood has its mojo.
Clearly the photos show a classy place with fireplace and all.
But lack of hot water for 2 nights in a row is a real downer as I can't squeeze even a luke warm 5 minute shower. Cold shower just don't fit the bill for me.
Walls are super thin... as such you can feel each neighbor door close along with their personal discussions.
But heck the beds are comfy for a motel and is super clean. Now if only I can get a clean showerHelpful 2Thanks 0Love this 2Oh no 0Business owner information
Vijay P.
Oct 23, 2022
Thank you David for your feedback. We are a happy to hear you liked our hotel. We apologize for the hot water issue. Our boiler had to be restarted when it kept shutting down. It is operational at the moment and our plumber is coming tomorrow to determine the cause and fix the issue. Unfortunately the boiler got stuck in the evening 2 days in a row.
Regarding the noise, please do let the front desk so they can take appropriate action.
We do hope you will give us another chance to earn a 5 star review. - Martha R.Los Angeles, CA022Oct 1, 2022
There's Mold!!, Mildew smell in the bathroom water tank in 2 rooms that I went with family.
The Stench of the MOLD was SO GROSS!!! Who can sleep with that smell?
Don't waste your money! Stay at the Westin instead, it does not smell like MOLD and Sewer!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Vijay P.
Oct 1, 2022
The picture is the flange that connects the bowl to the tank. There is absolutely no mold. One of the pictures had some debris which has been taken care of. We tried to explain to you but unfortunately we were not successful. Guests have stayed in the same rooms that you claim to have smells and not a single person has complained of any mold or smells. We are sorry you did not enjoy your stay with us.
- Leon A.Vancouver, WA085Mar 22, 2023
Room seemed clean enough. I'm just not a fan of having the towel rack inside the shower, nor not having a soap dish. I also don't care for "community" soap dispensers in the shower. Also, how in the heck is the coffee/tea pot supposed to be plugged in? I guess there is not much that can be done about rude and stupid guest going to their rooms late at night.
Helpful 0Thanks 0Love this 0Oh no 0 - Monica E.Austin, TX07Mar 4, 2023
Love the renovations. Room somewhat on the small side but we were there to experience the city so that wasn't a big deal. Bed was comfortable, bathroom nicely updated, and had a nice under tv fireplace. We were allowed early check in for an additional $25 which was reasonable given we were checking in about 4 hours early due to our flight. The reason for the low rating is the breakfast service. All the pastries offered were past expiration or molded. The juice which was similar to those distributed for school lunch was also out dated and had a film floating on top.
Helpful 1Thanks 0Love this 0Oh no 0
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