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The Remo Group
Updates From This Business
Commercial and Residential Ethernet Pre-Wire
These days it’s best to pre-wire your commercial or… read more
Starlink Commercial Internet Antenna Installation
Business High Speed Internet Service delivered… read more
Starlink Residential Internet Antenna Installation
Residential High Speed Internet Service delivered… read more
Starlink Vehicle Internet Antenna Installation
High Speed Internet Service delivered through… read more
Portfolio from the Business
Sponsored
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Starlink - Residential
126 Photos
![Starlink - Business](https://s3-media0.fl.yelpcdn.com/projectphoto/-dR3Mtd-itSVc6qv9Kq21Q/l.jpg)
Starlink - Business
38 Photos
![Starlink - Vehicle](https://s3-media0.fl.yelpcdn.com/bphoto/J6k_yboo6LCIOgUix6jQnw/l.jpg)
Starlink - Vehicle
17 Photos
![Security Camera CCTV](https://s3-media0.fl.yelpcdn.com/projectphoto/BqqFIKq2acZI965pAKSwRQ/l.jpg)
Security Camera CCTV
34 Photos
Highlights from the Business
![YEARS_IN_BUSINESS](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_years_in_business_v2@3x.yji-a37bfcac9adc48b4a2c7.png)
13 years in business
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Locally owned & operated
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Family-owned & operated
![CERTIFIED_PROFESSIONALS](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_certified_professionals_v2@3x.yji-c196de277ce62fa57609.png)
Certified professionals
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Offers commercial services
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Committed to satisfaction
Photos & videos
Services Offered
Verified by Business
Review Highlights
“. Unfortunately, my driveway was too narrow for the bucket truck and Ramon had to make do with a giant ladder” in 19 reviews
“Getting no results from DirectV, I called The Remo Group and set up a service appointment several days hence.” in 41 reviews
“I got on the wait list for Starlink quite awhile ago and finally was offered the opportunity to sign up so I did.” in 9 reviews
About the Business
Business owner information
![Photo of Kritika D.](https://s3-media0.fl.yelpcdn.com/buphoto/ikgunjm0rhZkff2CjoNqKw/90s.jpg)
Kritika D.
Our Services Include but not limited to: - Satellite MDU Design and Install - Starlink Antenna Dishy Install - DIRECTV and Dish Network Account Install - AT&T Fiber Sales - Over the Air TV Antenna Install - Ham Radio Antenna Install - Helium Antenna Install - CBRS Radio Install - 5G Radio Install - Satellite Dish Removal and Recycle - Satellite Dish Relocation and Upgrades - HOA Satellite Equipment Management - Coax (RG6), Ethernet (Cat6), Fiber Cable Run - Home and Central Panel Cable Prewire - Corporate Relocation - Audio/Video, Server IT, Computer Equipment Removal and Relocation - Home Theater Design and Install - TV Mounting - CCTV Security Camera System Design and Install - IOT (Internet of Things) Device Install - Smart Home Device Install - Cell Phone Signal Booster Install - Smart Door Bell and Camera Install - Underground Conduit Trenching with Cable Run. - Perfect 5-Star Service
Location & Hours
Amenities and More
Ask the Community
Q:
We need help with computer and connecting to our internet. On all the TV we are unable to connect to the internet?
A:
Hello Diane. Thank you for reaching out. First make sure your Internet is working. Also, what city are you in? Remo Deo
kritika d., Business OwnerQ:
Do you have experience to install Starlink Roam on motorhome?
A:
Yes. However, you cannot drive it with the antenna on the roof. There is a different antenna if you want to be able to drive the vehicle with the antenna present on the rooftop. Remo
kritika d., Business Owner
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Recommended Reviews
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Overall rating
238 reviews
5 stars
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1 star
- Bill H.Los Gatos, CA02Jun 11, 2024
Remo and his team did an outstanding job installing a Starlink system at our home. He was impressive in the preparation, installation, and follow-up of our very complex project. First, he spent 4+ hours analyzing the specific internet needs throughout 6 rooms in our home and preparing a plan to install a first rate system. Remo was especially thoughtful and creative in planning to use existing wired connections or pathways and to discard unnecessary cables and electrical equipment to unclutter our home. On the installation day, his team was very professional and knowledgable in placing 4 routers strategically though out our home. Especially appreciated was how he replaced a confusing maze of tangled wires in the central control box with a clearly organized larger box. Finally, Romo followed up his Starlink installation by coming a third time to our home to confirm that his Starlink installation was working correctly and to offer solutions to fix a separate TV streaming app issue. Throughout our project with Remo, we were continually impressed by how promptly he responds to phone calls and texts. He is detailed, organized, and professional. We are glad to support a small business like his where the customer deals directly with the service provider instead of a business model that has a multi-layered bureaucracy of sales people, an off-site foreman, and the actual workers on the job site too disconnected from the former two levels.
Bill and Anna H.Helpful 0Thanks 0Love this 0Oh no 0 - May 4, 2023
The rooftop TV antenna I had installed several years ago (by another company) at my house recently failed in a rather spectacular fashion when the metal in the tripod corroded all the way through. I found the Remo group on Yelp and gave them a call. Remo answered my call and asked me a few questions to understand what was going on. While my intention was just to replace the broken part, Remo asked how my channel reception was, and I explained that it wasn't always great. He advised that I buy a particular Televes DiNova antenna available on Amazon that was likely to work in my case, which his technician could install. I thought this was thoughtful of him because it meant he wasn't trying to sell me something himself with a markup.
He explained that his technician could come out with a couple mounting options in the truck so that he could make a decision on the spot as to the most effective and least ugly installation. I'm glad he did because we wound up going with a much smaller post than what we had before.
Cost for my area (SF near 280) was $200 per hour plus parts, and the technician worked efficiently to do the job.Helpful 1Thanks 0Love this 0Oh no 1 - Harun Y.Union City, CA4793Jun 21, 2024
I asked for a quote for antenna installation. After discussing the work I was given a price quote for hourly service. Then I asked their time estimate and received a very rude response. Not recommended.
Helpful 0Thanks 0Love this 1Oh no 0Business owner information
kritika d.
Jun 24, 2024
Good Morning Harun,
I apologize for not answering your question properly. As you can probably tell by reading our perfect reviews on Yelp, we take great pride in our work. Our professional installations need to be perfect which in turn leads to perfect 5/5 star reviews on Yelp.
We do not conduct fast, sloppy installations. This is not just for the benefit of all our customers and their property, but also for us.
So when you asked the question "how much time do you think it'll take to drill couple of holes and bring down the cable?", there is a great deal of work that needs to be done both before and after "drilling a couple of holes and running a cable". If it were that easy, most of our customers would be doing the job themselves. At this point, I concluded (perhaps incorrectly) that we were not a good fit for the job you had in mind. I apologize for my haste in assuming this.
As a small business, we get a lot of inquiries and we do have the right to turn down any customer if we feel like that they are looking for a job that we are not a good fit for. And I do apologize again for not answering your specifc question. I did try to be polite in my reply "Hi Harun, We may not be a good fit for you. Have a wonderful day."
Thank you and I really do hope that you have a wonderful day and please let us know if there is anything else we can do for you.
- Kritika (Remo) Deo - Marc S.San Francisco, CA03Jul 3, 2024
Because of planned renovation work on my home, I needed to move where the ethernet lines for a pair of CBRS (Helium) radios come into the house. Technicians for the Remo Group installed the radios and wiring a couple years ago. I contacted them about doing the relocation. I got a response to my request within a day and a technician came out a couple days later. After explaining what I needed, the technician went about the work in an organized and professional manner. The total time was somewhat less than the original estimate and I was billed only for the time spent. Great job. I highly recommend them.
Helpful 0Thanks 0Love this 0Oh no 0 - Emmanuel Y.Fremont, CA02Jul 5, 2024
I called The Reme Group to install an antenna on my roof and to splice in to my existing coax system. Armando was professional and courteous, thorough and knowledgeable. He made sure I was happy with the work he did, and I was impressed with his attention to detail. He rewired a questionable interconnect the previous installer did, and split the antenna signal to all my rooms. I couldn't be more pleased!
Helpful 0Thanks 0Love this 0Oh no 0 - Ron L.San Bruno, CA620450Jan 31, 2023
My Starlink dish died and Tesla sent a replacement dish but they didn't include an installer (I KNOW!!). I contacted a handful of providers and Remo was the only one who actually wanted to help. And he did.
We scheduled 3 days out and he called the day of service to tell me he would be early.
An hour later and the old dish was down, new dish was up, leaving a happy camper.
Cannot say enough good things!Helpful 0Thanks 0Love this 0Oh no 0 - Victoria C.San Jose, CA13192Feb 22, 2024
I am so happy to be rid of "line of sight" internet. I live in the country and really like having reliable internet. Remo set everything up and Armando came out to the property, on time, and successfully installed our new system. The difference is amazing. We went with a satellite dish. I got a bid from Xfinity that was $30,000, satellite purchased (larger satellite) and installed --$4,000 and lower level business from Starlink is $140 per month. I am so happy I saw The Remo Group on Yelp.
Helpful 0Thanks 0Love this 0Oh no 1 - Matt P.Martinez, CA0261Jan 26, 2024
I spoke with Remo over the phone about getting home Internet service. After a long conversation we determined that, due to a variety of factors, he could not help me. However he was very engaging and a wealth of information and I now understand why my options are so limited at my address. Great customer service.
Helpful 0Thanks 0Love this 0Oh no 1 - Daniel B.San Mateo, CA683Feb 27, 2024
Remo and Team were exceptional, responsive, and eager to make recommendations to our needs. We just bought a home in Woodside with no wired connection to the house. He and team installed a Starlink satellite connection 150 feet up on the top of a redwood tree with ease. Thank you Remo!!!
Helpful 0Thanks 0Love this 1Oh no 0 - Liam K.CA, CA021Feb 7, 2024
Contacted this group about an issue with Starlink hardware after a storm. The questions I couldn't get answers to anywhere else were answered and when the call dropped, he called me back to make sure I got the information I needed.
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