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MOVERS THAT MAKE YOU SMILE! 😍
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Review Highlights
“Maria who helped me set up the date and number of helpers, never seemed to mind all my questions and changes.” in 25 reviews
“Sergei and Ryan helped us move from Oceanside to Riverside this past week and it was the smoothest move we've ever endured!” in 15 reviews
“The best part of my experience with the company is that they did super fast!” in 8 reviews
About the Business
Business owner information
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Elena G.
The Rock Movers is more than just a moving company! We look forward to providing you with a smooth and efficient relocation service. We want to satisfy our clients, giving them no choice but to recommend us without hesitation. We happily accommodate residential and commercial moving, both short and long-distance within California state. We have our own fleet of trucks and experienced moving crews. We have no hidden fees and very competitive pricing. We include all necessary equipment and packing supplies at no extra cost. You can always book a spot at a reasonable price with us!
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Ask the Community
Q:
Do you guys do stairs? We are having a hard time locating a moving company that does stairs.
A:
Yes they do!! They moved my heavy massage chair up my stairs , o problem!
David E.1 person found this helpfulQ:
I read that you are willing to disassemble and reassemble. Would this also include shelving system in garage. Specifically SafeRack overhead shelving?
A:
Hello Ari, Thank you for your question. Unfortunately do not provide installation services for overhead shelving, but we can help you to remove it . Thank you,… more
Elena G., Business Owner
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Overall rating
271 reviews
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- Jane B.North End, Boston, MA1245Jun 24, 2022
Great moving experience with this company! The two movers who did my move were punctual and efficient. I moved a couple hours away and they were also quick getting to my new place. I made a quick stop along the way and they beat me there. Best prices I received from movers in the SD area too. Would highly recommend!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Elena G.
Jun 26, 2022
Dear Jane,
Thank you for finding the time while settling in to share your experience with our movers. We loved working with you.
The Rock Movers team - Kyle J.Folsom, CA054Aug 5, 2024
Meyram, Dima, Stas & Anton were fantastic.
Our move had difficult access points on both ends, but these guys managed to pack everything carefully and move it very efficiently.
I have moved almost annually for the last decade, but this was my fastest and easiest move yet, thanks to this teamHelpful 0Thanks 0Love this 0Oh no 0 - Adam M.San Marcos, CA16143Aug 4, 2024
Update: I believe it benefits the owners and the consumers by leaving honest reviews, so that's what I'm doing. After my original review below, the "general manager" called me to try and rectify the situation. Likely because I left a 1 star review. My honest opinion is that this is not a female owned business as claimed, if that matters to you. He offered to send people out to help pack that day and could send people the next day to help load the pods. I needed the pods loaded that day because I work the next day, but decided to let them come the next day and handle the packing myself.
Prepping and loading: 4 stars.
4 guys show up to load the pods. They did a good job wrapping the furniture and loading the pods. However, they overuse blankets and padding for everything. It was unnecessary and caused issues that I'll get into.
Professionalism: 2 stars.
3 of the 4 guys were professional and 2 communicated well to address concerns. 1 guy was rude, condescending, and very unprofessional. Because of their excess use of blankets (they covered our leather sofas and my pleather office chair even with them fully plastic wrapped) they ran out and started breaking down our moving boxes to protect furniture. Kudos for that although it meant I had to get more boxes. Prior to this, the 1 guy started barking at my wife about us not having enough blankets and they need more. She is disabled and kept trying to tell him to use the towels and sheets we provided. He continued yelling at her that they wouldn't work and was hostile in his delivery. She told him to talk to me. I'm working from home during all of this and in a meeting when he comes and starts telling me the same thing. I told him we don't have more moving blankets and to use the extras we have. I will get more once I can break from work. He continued telling me that won't work and I had to pause my meeting to deal with him as he was adamant about interrupting me. English is not their first language and it may be a cultural difference in communication style, but the others didn't have this problem. It was rude and disrespectful.
Wrap up: 1 star
I had to pull out a bunch of board games they lazily threw in there cuz they would have fallen and likely spilled the contents all over. They asked me to tip, which is normal nowadays but irks me nonetheless. They also asked me to revise the review which is what I'm doing. They were speaking russian to each other throughout the day and undoubtedly said things about us during the time.
The worst part is they didn't clean up after themselves at all. They left all of the empty plastic wrap cylinders everywhere. They drank our water bottles (not a big deal as it was hot and they worked hard) and left the empty bottles everywhere. They also helped themselves to soda in our fridge. I offered none of this, they just took it without asking. And worse, they left the empty soda cans everywhere which I found under a bookshelf thanks to a trail of ants!
Bottom line, would I hire again? No.
For the owners, it would be useful and logical to bring extra supplies to sell in the event of running out. Better than getting harassed by your employees.
Original review:
Spoke to Maria on the phone to book movers to help us pack and move things into our pods. Everything was covered and the date was set verbally on the phone. I did not receive an email but it was pretty clear in our conversation that things were set.
The day they're supposed to arrive, no calls or people show so I call only to find out they never booked it. With our hectic schedules trying to move this was the last thing we needed. And yes, it's on me for not calling sooner to confirm but I've dealt with many companies where a verbal confirmation gets the job done.Helpful 1Thanks 0Love this 0Oh no 1 - Greg L.Orange County, CA113141Jul 30, 2024
The Rock Movers made my moving experience a positive one. I have to stress this, I HATE moving!. But utilizing our four man team, the moving crew got us from our old townhome into our new home with no fuss and little stress.
They were early, very professional, and moved so many of our delicate items with so much care. What would have taken me days to do on my own, they did in just an afternoon.
I would highly recommend them for your moving needs.Helpful 0Thanks 0Love this 0Oh no 0 - Jamie S.Chula Vista, CA1361Aug 16, 2024
The movers went above and beyond! They far exceeded my expectations! I had to move within a 2 week time because of a family tragedy. I tried to be as ready as possible but it was hard. The guys came in created a plan and never stopped. The truck was packed like a puzzle and unpacked with care. They didn't even mind moving a large piece of furniture once we got to the new place. Maria who helped me set up the date and number of helpers, never seemed to mind all my questions and changes. Thank you all so much for being so wonderful in such a tough time!
Helpful 0Thanks 0Love this 0Oh no 0 - Jun 28, 2024
Back movers did a really great job. They were the most competitively priced out of all of the quotes that I received. They also added onto the move the day of the move and helped me move some items that I had in a U-Haul and and the amount that they added on to the move was completely reasonable. They were fast, efficient and extremely nice. I would highly recommend them. Additionally, one of my items got lost in the move and I didn't find out until a couple of months after my move and I reached out to Maria at the rock movers and she helped reconcile the situation no questions ask which I really appreciate it. I would highly recommend them for any moving needs, they are super responsive super careful and super efficient.
Helpful 0Thanks 0Love this 0Oh no 0 - elizabeth w.San Diego, CA18148211Aug 6, 2024
Fast AF! They got the job done quickly. We did help move smaller items to their car to help out which I recommend if money is an issue. No reason to sit and watch unless you literally can't move. Helping them sped the process up so much and the men were very grateful for the help. Both guys were very friendly and we would definitely call them again!
Helpful 0Thanks 1Love this 0Oh no 0 - Cammile B.Goodyear, AZ70171Aug 4, 2024
The service and pavecatvwfivj these guys packed up and moved my house was amazing. Super friendly, worked fast and spent 13 hours making sure I got as much moved as possible. Highly recommend!
Helpful 0Thanks 0Love this 0Oh no 0 - Brian D.La Mesa, CA4121Jun 26, 2024
The absolute BEST! Sasha and team helped us move. We opted for the 4 man moving crew. The guys were efficient, friendly, professional. Just an absolute pleasure.
Everything about moving SUCKS except hiring The Rock Movers. This was the best part of the move. Their pricing has to be the best in town. We went from a 2 bedroom apartment to a 3 bedroom house. We had a lot to move. 4.5 hours from start to finish and the final price was LESS than I anticipated.
I'll be sure to recommend The Rock Movers to anyone planning to move and if we move again, they're my first call!Helpful 1Thanks 1Love this 0Oh no 0 - Nicole S.San Francisco, CA02Aug 27, 2024
This company had reasonable prices. They were very fast and professional. They were careful with my items. I would use them in another move and/or recommend them.
Helpful 0Thanks 0Love this 0Oh no 0 - 1179288Jan 6, 2024Updated review
Updating a disappointed review about a long distance move to 4 stars. Maria called and we discussed what took place.
There were reasonable misunderstandings possibly caused by a language barrier. She offered to make concessions which was not necessary. We had already remedied what required attention, and it was not a large cost or inconvenience to us.
Mistakes occur. I make them myself all the time. How businesses react when they occur speaks to the character of the ownership.
Can't make it 5 stars for the second move we used them for, hiccups occurred. But, based on their sincere efforts to make things better, which was greatly appreciated, we highly recommend the The Rock Movers
for both local and longer distance moves.
Maria sincerely cares about their customers and the services they provide.Helpful 3Thanks 0Love this 0Oh no 1Business owner information
Maria G.
Oct 6, 2023
Dear Stephen,
We appreciate your review! It was a pleasure working with you!
Please reach out anytime.
The Rock Movers teamOct 5, 2023Previous reviewHighly recommend. We had a challenging move. Not a large amount of things but out of a one story and upstairs to a third and fourth floor unit. Without an elevator. The guys handled our things with care. They were quick but cautious. Pleasant the entire time and worked hard. We will call this company first next time we need help with a move. Likely in 12 months.