Review Highlights
“Even though we live in the East end, we take the drive for pick-up (during Covid) at the Sweet Potato.” in 3 reviews
“My favourite grocery store in the city!” in 2 reviews
“best health food store in the city , and yes i am finally willing to admit that its better than EOL .” in 2 reviews
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About the Business
We're a natural foods grocery store in Toronto's west end neighbourhood, the Junction. You can find: local organic produce; fresh bakery; organic meat & dairy; in house made dips, soup & salads; baby, beauty & household items. All at Sweet Prices!
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Overall rating
65 reviews
5 stars
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1 star
- Jan 18, 2024Updated review
Love the selection and they had Honeynut Squash in stock!!!!!
Good variety, reasonable prices and feel super comfortable shopping here for my little one and fam!
Super friendly staff that seem genuinely happy to assist. what a great placeHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Evan W.
Nov 14, 2023
Thank you for the Sweet review, Vivian!
Oct 1, 2023Previous reviewLive the selection and they jad Honeynut Squash in stock!!!!!
Gos variety, reasonable prices and feel super comfortable shopping hear for my little one and fam!
Super friendly staff that seem genuinely happy to assist. what a great place - Owen R.Toronto, Canada592293813221May 11, 2021
Really nice spot for the junction area to have...
Bit pricey; but a lot of quality foods/goods.
Atmosphere and experience; Definitely beats the competitor down the street........ Also; great mgmt that takes an interest in being the best in the neighbourhood.Helpful 3Thanks 0Love this 2Oh no 0Business owner information
Evan W.
May 12, 2021
Thanks for your great review, Owen! We work hard to keep our prices low, but there's only so low you can go with premium organic and natural foods. Do you follow our Sweet Deals flyer? It's a great way to stay up-to-date on the best deals we offer in every department; you can read it online at thesweetpotato.ca/flyer, or subscribe to have it delivered right to your inbox every Thursday. Thanks!
- Kiliman A.Old Toronto, Toronto, Canada01Nov 14, 2023
Price gouging at the Sweet Potato: Disgusting. M&C Dairy yoghurt, 2 kg, produced by Future Bakery and available *retail* at Future Bakery, 106 North Queen Street, for $5.99. $11.99 at Sweet Potato. Despite the *friendly* atmosphere they are not your friend. This is *Loblaws style* price gouging.
Helpful 1Thanks 1Love this 1Oh no 0Business owner information
Evan W.
Nov 14, 2023
Thank you for your feedback! I think you might have a few facts mixed up, though:
Future bakery sells their *conventional* yogurt (that is, non-organic) for $5.99 for 2L.
For the Organic Grass-Fed Yogurt (the same stuff that we sell), they charge $9.49. Which, yes, is cheaper than we sell, but that's because they produce it on-site and don't have to factor in the extra costs of delivery, additional labour, etc.
We work hard to keep our prices fair, and are always grateful for the opportunity to review our pricing and talk through how we do things. Thanks again! - Cindy L.Toronto, Canada052Feb 24, 2024Updated review
updating my review because of service and prices. also they do not honor the Canadian Scanner Price Accuracy code. If the price was wrong they give you the difference. Also they have a number of incorrect prices so be sure to check your receipt. They are great about carrying local items and speciality items which is welcomed and they ethically supply their foods and products. They hire lots of staff but it's mostly to run the store and never seem much trained in customer service. Recently there were two of us waiting to check out and only one cashier while the other cashier just walked around doing other things but never indicating she was ready to assist the next person in line. then during the check out the cashier left and went to the other side to do something while I waited to be able to pay. So great products but not great service. Prices tend to be high and often more than 2 dollars higher per item as compared to a local grocery store where applicable. And always get your receipt and check it.
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Evan W.
Nov 25, 2019
Hi Cynthia,
thank you for your review. We appreciate your kind words, and also your notes about accessibility. As you may know, making our store as accessible as possible is really a high priority for us, and we are very grateful for your comments and suggestions on that topic. I will share your feedback with our store manager and front end manager and hopefully they draft policies and communication strategies that help folks to get any assistance they may desire.
Best wishes,
EvanOct 4, 2020Previous reviewGreat store because of the product quality and care about everything it sells. A bit difficult to navigate during covid unfortunately because of size primarily although some could be addressed by adjusting the check out area substantially.
Nov 24, 2019Previous reviewI can't imagine our neighbourhood without the Sweet Potato. Recently expanded to provided a far greater selection of all products they care about the products they carry based on an environmental assessment as well as health. You can shop here with confidence and have lots of choice too. Such a great benefit. However if you have any issues about being able to get your purchases to your car there are some constraints. the parking lot is about 1/2 a block down Vine Ave. They have had various policies about taking carts to the lot but it is currently not permitted. If you are not able to carry your bags all at once, or you have any physical limitations it is nearly impossible to get things to the lot. They do have some sort of carts to help but if they are busy my experience is that they want to help you but when you are checking out there are so many people waiting in line (yay) that they can't help you. They could make it better by saying - you can sit down and wait for assistance. By giving you a time frame. But unfortunately they don't have these clear policies for the staff and since the customer service is also used as a check out there can be times you can just stand there and be ignored as you wait for a chance to ask for any assistance. They provide plastic bags but I have been told that a bag with a slit in the side will still be fine. So you can also pray as you head to the parking lot with your physical limitations that you don't have to chase your groceries down the street if you bag with the tear ends up ripping further. Better yet, if you can, bring your own bag. They have some reuseable bags that they sell but lately they have not had them at the check out - maybe they are making more. Not sure. If you bring your own bags they have a policy where they are to donate to environmental funds by tracking on your receipt how many bags you brought and used of your own. Unfortunately this doesn't always get recorded and for the last few months I have not seen this on any of my receipts. Still I recommend this store to all. If you have physical limitations I don't know what to say but it is definitely much harder to shop here than some other stores that will let you take the cart to your car. PS the hours posted here on yelp don't seem to be correct. I think they are open most night until 9 PM except Sundays they close at 8 PM.
- Sasha W.Toronto, Canada33111Jul 18, 2021
Love this place! The staff are knowledgable and friendly - they even pack up your bags at check out.
Excellent selection of gluten options, they have a GF vegetable pakora that is out of this world (tamarind sauce sold separately but totally worth it). I would definitely suggest the Made Good red velvet cookies and the Boar Bacon as well.
They're open late - 9/10pm depending on the night, which is really convenient.Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Evan W.
Jul 19, 2021
Thanks for your Sweet review, Sasha!
- Gf2 I.Old Toronto, Toronto, Canada03Sep 2, 2022
I started shopping here during Covid, even though it's not close to me because other health stores were not supplying fresh quality produce. TSP never disappoints me and the staff is helpful and friendly. Everything is organic and the prepared foods are so good I buy extra and freeze some. Love the muffins and scones and the new fresh organic bread. During the worst of the pandemic I used the pickup service and everything was great! Keep up the great work! Thanks
Helpful 0Thanks 0Love this 0Oh no 0 - Lenore R.Toronto, Canada85Mar 11, 2021
A wonderful store in the neighbourhood to get organic, local products at good prices! It's clear that they care for their employees, and have their staff and customer's health as a top priority in the store. Ignore the recent negative reviews from anti-maskers - this store has unfortunately suffered from an employee getting sick before, and I'm sure they're all working extremely hard and trying their best to ensure it doesn't happen again. The Sweet Potato is a true gem in the neighbourhood, and the customer service has been impeccable every time I've been.
Helpful 2Thanks 0Love this 1Oh no 0Business owner information
Evan W.
Mar 19, 2021
Thanks for your great review, Lenore!
- Steven T.Toronto, Canada310Sep 11, 2022
crazy awesome store. incredible fresh produce mostly organic and often local. we spend hundreds of dollars a week here. prices are fair especially for produce. probably the best place to buy organic produce in toronto. the new store is massive. my only complaint is that i can't recall ever having the same cashier twice in a row. they seem to have major staff turnover. the old location they had a steady amazing staff the we got to know. also just the other day they shortened store hours a bit without notifying us. first world problems! the sweet potato was really great during the pandemic. they made us feel safe. they're a big part of this neighborhood. we started going to them before they were a store when they were doing a weekend market in high park!
Helpful 0Thanks 0Love this 0Oh no 0 - E. L.Toronto, Canada1031Mar 11, 2021
This store is awesome! It's actually the very first grocery store I went into IRL during the pandemic (last Spring, after emerging from self-imposed xxtreme grocery carefulness) and had a very relaxing experience, as I (and my roommate and partner) had before, and have had many times since.
Despite often shopping at slightly more downscale/budget stores, I specifically chose Sweet Potato because I felt safe going there. The aisles are also wider than at some other stores, which I think is particularly useful for social distancing.
I'm sorry to have seen that some of your employees had to go through such an infuriating experience with that idiotic, condescending, self-satisfied fool that some other reviewers have already mentioned. Super impressed with how it was handled, but as someone who's worked a lot of retail, man that sucks and I hope you all got some TLC that day.Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Evan W.
Mar 19, 2021
Thanks for your review! We work really hard to try keep everyone in our community safe, and we're glad to hear that our efforts are paying off and it's helping you to feel safe while you get your groceries!
- Michelle S.Toronto, Canada01Feb 3, 2022
This is a great place! Wonderful food selection! Expansive opening hours that are so helpful! I really appreciate the local and organic produce, and the good selection of gluten-free options. The delivery service has been a life-saver during some rough points during the pandemic, and it is more accurate than any other grocery delivery I've experienced. Also, full of friendly and helpful staff. Keep up the great work!
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Evan W.
Feb 4, 2022
Thank you for the lovely review, Michelle!
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