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“! Chang is very professional and well knowledgeable about anything to do with shoes and leather” in 11 reviews
“I would gladly pay for this quality of work being done, and it definitely beats having to get a new pair of shoes.” in 10 reviews
“Have used the shoe repair service, which is quick and very reasonably priced.” in 4 reviews
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- Gee S.San Francisco, CA126Aug 22, 2021
First visit, and Chung saved our beloved Oreck vacuum cleaner...it was in need of repair, & we hoped that could be done affordably so we wouldn't need to throw it out & purchase a new one (to the tune of $300-$400). For well under $100 we now have a new vacuum cleaner...it's our old reliable one that Chung gave a new lease on life. You just don't find many people anymore who provide this kind of fair & dependable service. I would recommend him to anybody in need of vacuum repair, he's been in business 30 years, in a shop that's existed since 1939. Keep supporting local businesses, keep fighting planned obsolescence where we can.
Helpful 2Thanks 0Love this 0Oh no 0 - Justin P.San Francisco, CA675228Jun 20, 2024
The soles on my dress shoes were starting to separate pretty badly, so I was on the lookout cobbler get them fixed. After a little searching, I came across Tip & Top. I came in, let Mr. Kim know what was going on, and he immediately knew what he had to do. He gave me a ticket (don't lose this!) and told me to come back in a week.
Fast forward a week and I return to the shop. The soles were re-glued and nailed down (originally they were just glued), and they were all shined up and looking great. The final cost for everything was $45. I would gladly pay for this quality of work being done, and it definitely beats having to get a new pair of shoes.
I'll definitely be coming back anytime I need a cobbler!Helpful 0Thanks 0Love this 0Oh no 0 - Timothy T.San Francisco, CA35517Aug 19, 2024
I had a pair of shoes resoled there, and
before I walked in was dreading the cost, but it turned out to be a reasonable $95
One week later, as promised, my shoes were ready. I was warned that they would need some breaking in and that turned out to be true, but it's nice to have my old shoes back.
And he also touched up the faded color on the leather, which I was not expecting, so that was a nice bonus.Helpful 0Thanks 0Love this 0Oh no 0 - Albert H.San Jose, CA1074836Jun 8, 2024Updated review
Came back again with two other kinds of shoe repair, another leather boot and loafers. Quality is consistently good, reasonably priced, and of course, very fast. You can tell the owner loves the history of shoes as he would often ask me about the ones I'm bringing in, informing me of the types of leather companies tend to use and historical notes regarding shoe designs. Sadly, I don't ever get to hear it all as there are always a string of customers coming in.
Helpful 0Thanks 0Love this 0Oh no 0May 13, 2024Previous reviewI originally brought these boots to Odsy as I've had some work done there before, but all the work I've brought were on the less complex side. The work I've had done at Odsy were: replacing a rubber heels on boots or attaching Vibram soles on another. These take about a week to turn around.
I brought these boots over there because they have a reputation of fixing up designer boots. Unfortunately these boots proved a bit too hard for them to handle and it ended up staying untouched at the store for nearly 3 months before I decided to ask for it back and try it here. These boots have been obliterated by the passage of time and I had lost all of hope but I decided to entrust them to Tip Top. It's an understatement to say I was shocked as I could barely pay attention to the things the shop owner telling me as I stared at my boots in awe.
These boots come with a TPU "stabilizer" which adds a lot to the silhouette of the heel but it crumbled over the past decade and is impossible to save. The welt split apart which is normal given the age of the boots (~13 years). The front half of the boots are goodyear welted while the back is not, which turned out to be a difficult challenge but it didn't seem that way here. Honestly, I left it entirely in the hands of the owner and I love the stitching he did on the heels.
Price wise, it was a way better value than what I got quoted elsewhere, and I also got the boots back in about week!
I'm incredibly pleased and will be back here more often. - Feb 4, 2024
I came by to get my Dr Marten leather boots stretched out. I was really concerned that the process would damage the shoes but I was re-assured that it would not and I could pick them within a couple days. I ended up going a week later and I can confirm the shoes were in the same condition with no damage from the process. In terms of the results, I do feel some difference(?) but not as much as I would have expected. I plan to just wear them out and naturally expand them. The owner was really kind though and even offered to bring them back for any free mods if the shoes weren't fitting properly. I paid $27 for the service.
Helpful 1Thanks 0Love this 0Oh no 0 - Laurie L.San Francisco, CA088Jul 26, 2023
I have been coming here for years and each time I know my shoes were in excellent hands. The owner has been working there for years and his experience and craftsmanship are the reasons why I will make the drive to get my shoes repaired.
Highly recommend!Helpful 0Thanks 0Love this 0Oh no 0 - Joe S.San Francisco, CA0181Jan 5, 2024
Had a very good experience getting a handbag strap altered and boot zipper repaired. Work done on time and as promised!
Helpful 0Thanks 0Love this 0Oh no 1 - Jesus G.San Francisco, CA612Sep 14, 2023
I have taken all of my shoes to Mr. Kim for both repair and to add a high quality Italian outer sole to prevent slipping on slippery San Francisco sidewalks. Not only has he done a great job, but he's a great person and a great conversationalist. Mr. Kim is knowledgeable in his trade and is familiar with construction techniques for most high end European, American, and Asian shoe brands. He is honest and will advise when he can save your favorite pair of shoes and what to look for when selecting a pair of shoes that can be repaired (not all can be repaired). I strongly recommend Tip & Top Shoe Service for ALL of your shoe needs!
Helpful 0Thanks 0Love this 0Oh no 0 - Tito O.San Mateo, CA121May 20, 2023
Good customer service
... and they do a great job on fixing issues, especially retro JordansHelpful 0Thanks 0Love this 0Oh no 1 - Superduper Dopalisciously C.San Francisco, CA2212940Apr 7, 2022
I have never been to a place that treats customers as bothersome pest.
I asked what I was looking for and just said well what do you want me to do about that.
I just wanted to know if he could fix the issue I hadHelpful 1Thanks 0Love this 2Oh no 1
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