TJ Maxx

I stopped by this Tj Maxx location during my lunch break today and was pleasantly surprised! It was very crowded which I expected. There was a large section of purses that were organized by color. Tons of Michael Kors bags, a lot that I've never seen before in the other locations I've visited. The makeup, body wash, and hair care section was also very large with a lot of upscale brands like Kylie Cosmetics, Bare Minerals, Buxom, and more. I was really impressed by these sections because they were SO organized! There were so many ladies in the skin care section that I couldn't even enter the aisle! The perfume area was also stocked up with Burberry, Juicy, and other upscale brands. There were also a few racks with high end brand clothes and some shoes like Givenchy slides for $500. The regular clothes were disorganized with many aisles that weren't inviting, meaning that I didn't feel like digging through the racks to look. The little that I did look didn't uncover any gems. Same with the shoe rack, there were many options but nothing spectacular. Overall, I definitely want to come back here when I have more time to really look around.

Quite surprisingly, one of the smallest and most unorganized locations I've ever been in. Selection is rather unimpressive, but I if you are willing to really dig, you might find something good.

Customer service was nice and all employees really wanted to help, but overall I'd say you'll have much better luck finding things elsewhere.

Smaller then the typical TJ's but has a nice little section of deeply discounted designer goods. Purses, accessories, dresses, shoes, whatever you need from the runway. A whole rack of Gucci among other brands, so if your looking for this specifically I recommend this location, and as usually you will have to sift and sort through a lot of stuff to possibly find your size. However the store seems generally organized and clean. All the major departments are there but not a very big selection compared to the other shops.
I purchased some socks, not from Gucci but I'm very satisfied.

I saw video online touting the benefits of this location of TJ Maxx and how there are many designer deals to be found here. I sometimes visit the location in Chelsea, but thought maybe this FiDi location would be as much of a hidden gem as this online commenter claimed, and sadly it was not, at least not when I visited. This small, windowless shop has nary of home good deal, sunglass section, or purse selection. I'd much rather visit Century 21.

I'm not sure what is going on with the brick and mortar side of TJ Maxx but all I can say is I find the shopping experience underwhelming.
First, this location near Pine Street, is awkwardly located on a side street, the entrance is extremely strange, an up and down escalator. It seems this location took over a bank?
Second, the layout and ambience doesn't mesh well with the downtown scene.
Third, the day I visited with my friend, we shopped rather quickly due to the uncomfortable temperature in the store. Mind you, this was a crisp fall day. I'm not sure if the heat was on but boy was it hot.
I wanted to explore the store but it was unbearable so I looked for what I came in for specifically: makeup removers. I found the make up section and ran to the check out line.
Here are the positives:
TJ Maxx offers some products that really are bargains: my four pack of makeup removers were @$5, a steal.
The employee who waited on me at check out was extremely polite and professional.
Sadly, I just don't see TJ Maxx as my go to for bargain destination store anymore. I've shopped four different locations this year: 57th Street, Bensonhurst, Flatiron and Wall Street and all were disappointing shopping experiences.
I find the website offers more of a selection and less of a headache.
I really miss the 86th Street location in Bay Ridge.. it was small and packed a punch. I never left the store empty handed but recently at these locations, I have walked out without purchasing a single item.
Extremely disappointing.. I guess I'm not a Fashionista anymore.

This TJ Maxx is just OK. I come here looking for skincare products. The skincare section is impeccably organized. Most TJ Maxx locations have a beauty section that is in complete disarray. The way this on is organized makes it easy to spot brands/ items that I am interested in without wasting too much time. The rest of the store is often messy and it is difficult to find things. I stopped looking through the clothing and shoe areas.

I usually come around lunch time and the store is packed with tourists strolling in off Wall Street or other people who are on their lunch break.

This is the smallest TJ Maxx I've ever been in, but it does have some good deals if you have time to hunt for them. The purse section disappoints me every time - it has very limited options. There are some great deals in the beauty section, especially on makeup. The clothing is hit or miss. They seem to have an abundance of options in smaller sizes, but larges sizes are scarce. The cashiers are efficient, but not friendly. Be prepared to walk down a broken escalator to get into the store and walk up another broken escalator to get back out. Not the best, not the worst. Lot Less on Fulton Street is a better option in my opinion (unless you're looking for specific designer items).

T. J. Maxx on Wall Street is too far for me to visit very often. I'm usually in this neighborhood for other reasons. If I have time to kill I'll stop in to see what they have in stock. I can't resist looking even if I don't buy anything. I'm a fan of this discount chain. They're everywhere in Manhattan. I'm glad they aren't closing. Everyone likes a good deal on brand names! Don't expect a lot of frills in the area of customer service! It is what it is people!

I don't know, I just don't like the vibe of going down into a lower level like this.
Doors were really hard to push open, and it just feels like you're going into the subway.
In fact, there was some type of "police action" going on in here, while we were there. Sign of the times.

The merchandise was actually pretty cool. Found some washcloths, and candles. They had a cool selection of games, and food items too.
Pretty much typical stuff that are at most TJ Maxx stores.

However, the register person, didn't acknowledge when we greeted her, but had no problem trying to pitch us their credit card, and seemed incredulous when we "didn't want to save 10%".

When leaving, I was the one to say "Thank you", and this person just said... "Mmmm hmmm."

Hello,

I am extremely dissatisfied with my recent visit to TJ MAXX 14 Wall Street NY, NY 10005 on 05/02/2023.

The cashier's rude and dismissive behavior was completely unacceptable, and it has left me feeling very unhappy with the customer service provided. Despite politely informing the lady that I will not be taking two t-shirts (fyi, when a customer inform you that they won't be taking something they expect from you to take what you will not be taking so your cart is empty or they expect you to instruct them where to pu them) the cashier responded with an unpleasant gesture and instructed me to place them on the counter, barely talking what she expect me to do is not clear but you can tell she is already mad a at me for no reason. I found her behavior rude and unprofessional, and I was forced to ask her to repeat herself as her instructions were not clear.

Even after completing my payment, the cashier didn't bother to hand me the bag with my purchase, but instead placed the receipt inside and left me to collect it myself. She made no effort to thank me or even say goodbye. To make matters worse, upon returning to my hotel, I discovered that the clothes were crumpled up at the bottom of the bag, as if they had been carelessly thrown in. Yes.

As a paying customer, I expect to be treated with basic courtesy and respect, neither of which was provided during my visit. It is unbelievable that this employee of TJ MAXX could not provide this basic level of service and respect. This experience has left me with a very negative impression. Never in my life I have been treated this way by a cashier.

Additional info :
Lady: low ponytail, straight long brown hair, she was working next to her colleague (asian man) BTW, this guy was the nicest with his customers, I heard him chatting with them - he was extremely polite and nice.
The purchase date and time : 05/02/2023 5:13 pm 7 items bought total spent $75.95