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Updates From This Business
We specialize in Appliance Repairs
Give us a call at 6023964466 to book an appointment.… read more
Welcome summer with our great deal. 10% off
Summer is here! Our service helps you bring the… read more
Appliance repairs, we're responsive and fast
Did you know that buy just cleaning the coils on… read more
Top Tier Appliance Repair, Best quality service
Hello, my name is Vissal and I am the owner of Top… read more
Peace Of Mind
Did you know that servicing your dryer vents once a… read more
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![Dryer was making niose and need a dryer repair kit, comes with 4 drum support/dryer belt and idler pully ), we found all this lint biuld up.](https://s3-media0.fl.yelpcdn.com/projectphoto/slgev9VMQkC--IUGJ4herw/l.jpg)
Dryer was making niose and need a dryer repair kit, comes with 4 drum support/dryer belt and idler pully ), we found all this lint biuld up.
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Highlights from the Business
![BUDGET_FRIENDLY](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_budget_friendly_v2@3x.yji-3c909e404b3c33b0356a.png)
Budget friendly
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Committed to satisfaction
![REPAIRS_GUARANTEED](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_repairs_guaranteed_v2@3x.yji-eeb58fd2c23b1bbe5ebe.png)
Committed to repairs
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Workmanship commitment
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Certified professionals
![YEARS_IN_BUSINESS](https://s3-media0.fl.yelpcdn.com/assets/public/40x40_years_in_business_v2@3x.yji-a37bfcac9adc48b4a2c7.png)
10 years in business
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Review Highlights
“Sal and Seth came out the next day and fixed our flooding dishwasher by purchasing a replacement valve.” in 79 reviews
“He and Seth showed up, fixed the issue in 15 min, and then told me "Congratulations, you're our 1000th customer.” in 22 reviews
“They showed up the same day and fixed the dishwasher real quick, and even showed me exactly how they did the work.” in 23 reviews
About the Business
Call today for a fast and free consultation over the phone for your next appliance install, repair, or maintenance! We are experienced in all major in home Appliance repairs, service Washers, dryers, ovens, refrigerators and dishwasher, from high end to low end.
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Overall rating
165 reviews
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- Dorothy D.San Leandro, CA3124122Sep 10, 2022
Based on the reviews I reached out to the Top Tier Appliance Repair for help when my refrigerator started making noise.
I was not disappointed! Not only was I was contacted within 5 minutes, I was given an appointment the next day.
During that day I was continuously updated with the status regarding the arrival time within the arrival window.
Nothing like this has ever happened to me before in my decades of using service repair people.
Upon arrival, both Sal & Seth were friendly, assessed the situation and gave me advice that I heard never heard before:
"Take the service call deposit and use it towards the purchase of a new fridge because the work where that has to be done is more than the value of the fridge."
So, my fellow Yelpers, if you are looking for a reliable, trustworthy appliance repair professional contact Top Tier Appliance Repair without delay. I have added them to my phone number as a personal contact so that any time anyone needs appliance assistance I am on ready with the referral.
Top Tier Appliance Repair , Thank you so much for having a business that does what it supposed to do it.Helpful 0Thanks 0Love this 0Oh no 0 - Mr. T.East Oakland, Oakland, CA01Jul 12, 2024
Fantastic guys. Communicated quickly before. Came within 2 days. Fixed my dryer quickly, explained what was wrong in plain english and told me how to maintain to get plenty of life out of the repairs and dryer. they also did a little clean up and got a quick look at my washer and gave me some helpful tips there too. When the washer has issues (eventually) I know who I'm gonna call.
Helpful 0Thanks 0Love this 0Oh no 0 - Ian C.Oakland, CA521Aug 28, 2024
Couldn't be more pleased. Our freezer wasn't defrosting anymore and Top Tier sent out a tech very promptly. The showed up early (but only after calling to confirm that would be okay) and diagnosed the problem very quickly. They were very up-front about exactly what parts cost, how much they felt they needed to charge beyond that to make a profit, and what everything would entail. After agreeing they left to go order the part and were back within just a few hours and everything works perfectly now. Especially pleased that our technician was masked, as our household is still taking covid seriously.
Helpful 0Thanks 0Love this 0Oh no 0 - Shane H.Berkeley, CA93520508Aug 3, 2024
I was impressed with the fast response time. The washing machine technician was very professional and cool. However, the person I spoke to on the phone was lacking in communication and professionalism, and I found the interaction almost insulting. Regardless, we managed to work through it with a cool head.
The technician installed the broken part I had called about, but discovered another broken part as he was finishing up. I asked him to replace all the broken parts. Initially, he gave me a reasonable price for an additional part needed. However, when he consulted his supervisor, the supervisor quoted a price that was quadruple what the technician had given me. This raised some concerns, although I'm not completely sure. I declined the extra costs and found the part online for the price the technician had initially quoted.
To be fair, they ended up comping the installation of the latch, but the lack of professionalism and communication during the conversation about the next steps left me surprised, especially when this company has stellar reviews.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Vissal S.
Aug 3, 2024
Hello, this is untrue, you called us and we gave you a qoute over the phone with out a diagnose, per your request, tech came and installed the part and found that there were other parts needed, we gave you the option to do repair with new qoute and you declined the new qoute, we was nice enough to not charge you for the part or service call so you can put into a new washer. I believe your 1 star review shows your character, Got free service, a free part, I still had to pay the tech for his time. But is ok, I understand that we can't satisfy everyone in this business. Have a good day sir
- Darwesh H.Honolulu, HI06Aug 14, 2024
Top Tier is very professional, efficient & affordable! They responded to my inquiry quickly, even though it was a Sunday! Seth came out the next day at our requested time to assess our washing machine that wasn't draining!
Vissal & Seth were both great with communication! We were kept updated on the problem & of any additional part needed to make the repair! They informed us of the cost prior to fixing, allowing us to approve the price, so no hidden charges or fees later! We would recommend Top Tier Appliance Repair & will definitely use in the future! Mahalo to Seth and VissalHelpful 0Thanks 0Love this 0Oh no 0 - Tyler P.Hayward, CA02415Aug 25, 2024
I called asking if they could fix a specific uncommon kitchen hood, and he told me they don't work work on them but he was more than happy to offer me advice on what the problem could've been. Great customer service.
Helpful 0Thanks 0Love this 0Oh no 0 - Natosha S.Piedmont, CA03Aug 18, 2024
Vissal reached out to me immediately, and had availablity the next day. Came over, with a mask on, took off his shoes, and helped me locate the model for my oven, checked if any of their vendors had the part that needed to be replaced. Also checked to make sure everything else was working. Unfortunately, the part wasn't with their vendors and advised me on what to do next.
Amazing service and I would recommend Top Tier to my neighbors.Helpful 0Thanks 0Love this 0Oh no 0 - Roberto C.San Leandro, CA08Aug 24, 2024
Washer and dryer broke down on me top tier responded in less than 1hour ...24 hrs later they came diagnosed the problem, we came to an agreement ...they had my machines working again within 24 hrs.
Helpful 0Thanks 0Love this 0Oh no 0 - Joe F.Oakland, CA34Jul 18, 2024
Wonderful service from top tier who came out quickly and resolved my issue keeping me in the loop throughout.
Helpful 0Thanks 0Love this 0Oh no 0 - Joyce W.Oakland, CA72353251Jun 9, 2024
These guys were absolutely incredible and provided top tier service. I was having issues with my fridge and they came out on the same day to check it out. In fact, Sal came out earlier than expected and prioritized me. They acted with urgency and helped me diagnose the issue right away. It turned out the compressor in my Samsung fridge needed to be replaced. They didn't try to upsell me and recommended that I purchase a new fridge and choose a more reliable brand. Thanks for your help and honesty!
Helpful 0Thanks 0Love this 0Oh no 0 - Merrill S.Stockton, CA013Jul 11, 2024
These guys are great. They gave me a same day appointment and texted me when they were on the way. They hooked up my dishwasher and refrigerator. They had to move the fridge from one room to another and had to remove room doors and did so with care and precision. They had to also remove the doors and handles of the fridge and everything was put back nicely. They even polished the dishwasher and fridge and cleaned up well. They are careful and treat your property as if it were their own. After the installation, they provided a tutorial on how to use our new dishwasher. They are honest and transparent and easy to deal with. I would call them again without hesitation. Thanks to Sal and Seth, brothers and owners. A small business that deserves to thrive.
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