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TTL Plumbing
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Yelp confirmed a business or employee license.Portfolio from the Business
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Plumbing Repairs
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![Water Heater Replacement/Repair](https://s3-media0.fl.yelpcdn.com/bphoto/r7rqRnoGwXaNel-E1g0mzg/l.jpg)
Water Heater Replacement/Repair
3 Photos
![New Pipework](https://s3-media0.fl.yelpcdn.com/bphoto/SzmWtI52qAkhz3mFGgmT9A/l.jpg)
New Pipework
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![Water Filtration Systems](https://s3-media0.fl.yelpcdn.com/bphoto/n-H4e_DbEwNbrSYud-gtCw/l.jpg)
Water Filtration Systems
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Highlights from the Business
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Certified professionals
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Offers customized solutions
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Family-owned & operated
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Emergency services
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Available by appointment
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Review Highlights
“Tim and Jade (and Tim 2) were a pleasure to work with and I feel they are "good people".” in 92 reviews
“They replaced a kitchen faucet and noticed degradation of hot and cold knobs that would have led to future leaking.” in 6 reviews
“Another thing to note - half of my bathroom sink faucets were completely rusted, making them very difficult to remove.” in 5 reviews
About the Business
Business owner information
![Photo of Tim K.](https://s3-media0.fl.yelpcdn.com/buphoto/aEtoMg0j8vwWP76cnRxBpg/90s.jpg)
Tim K.
TTL Plumbing - We are a small business - Family owned & operated - Locally-Based with Exceptional Quality Work & Friendly Service. - Satisfaction Guaranteed - Reasonably Priced. --Services We Provide: * Sewer line repair & replacement * Main water line repair & replacement * Water heater repair & replacement * Water Leaks fix * Whole House Water Softener installation * Whole House Water Filter installation * Shower leaks repair & shower valve replacement * Pressure Regulator valve (PRV) replacement * RO System - Reverse Osmosis System for under the sink * Video Sewer Inspection. --TTL Plumbing serving Residential customers in the surrounding areas: _ Los Gatos _ Saratoga _ Campbell _ Cupertino _ Willow Glen _ Santa Clara _ Sunnyvale _ San Jose _ Milpitas. --Tri-City or part of East Bay areas: _ Fremont _ Newark _ Union City. --Tri-Valley areas: _San Ramon _ Pleasanton _ Dublin _ Livermore _ Sunol. - License # 1019676
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Overall rating
115 reviews
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1 star
- Aug 4, 2024
Tim & Tim are great.
Our bathroom sink suddenly began falling out of its vanity. We showed them our sink and they did an assessment to make sure that their work would be able to hold up. Once they were certain that they could fix it, they started.
They needed the glue to cure, so they turned off our water line and said they'd be back later in the week. They returned when they said they would and the sink is now fixed. No one would ever know that it was precariously dangling just days earlier!
The sink is now functioning; it looks good. They left the space clean and were very friendly and kind. Highly recommend.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jade G.
Aug 5, 2024
Thank you Krissy for taking your time to give us such wonderful and thorough review. We really appreciate that. Wish you a wonderful week ahead!
- Tyler H.San Francisco, CA15Feb 25, 2024
I have wanted to do this review for a while. First is the short version for anyone who is in a rush or the TLDR type or just wants to skip the foreplay:
Headline: Highly recommended, family owned small business that is reasonably priced and provides great service. I will be a repeat customer.
Key stats:
Responsive: excellent
Honest: excellent
Service: excellent
Easy to work with: excellent
Delivered: excellent
What was done:
1. Replaced kitchen faucet with a new Flow faucet with a sensor
2. Fix some pipes under bathroom sink that were leaking
3. Loosen hot water know that had gotten stuck
Long Version:
I had put off fixing some plumbing issues and installing a new faucet because I wasn't looking forward to the effort to find a good plumber. I was worried that I would get unlucky and find one that charged too much while doing a substandard job.
I was lucky to talk with TTL. Jade was nice and knowledgeable, and although I wasn't in a hurry or had an emergency, she checked on availability the next day texted with me later in the evening to get something the next day, Saturday.
The 2 Tim's came the next day on time. Tim 1 was so nice, he asked questions, explained everything and so genuine. It turned out that his sister was one of the head teachers that took care of my son at his afterschool daycare. What a small world.
The main thing is, I felt like I could trust both Tim's and they did everything, cleaning up like they were never there. Quality was excellent. On top of doing a great job, they didn't charge me for one of the work since it wasn't they didn't have to do too much time fix it.
I will definitely be using them again and recommend them to anyone who has plumbing needs. They will do a good quality job, they will show up when they say and they are honest and a joy to work with. Finally, they are a small family business. Tim 1 is married to Jade and Tim 2 is the brother. They also have local roots growing up in the Dublin/Pleasanton area.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jade G.
Feb 25, 2024
Thank you Tyler for taking your time to write us such wonderful and thorough review. We greatly appreciate it! Wish you a wonderful week ahead!
- Jan 6, 2024
We lived for 2 weeks without hot water, luckily for being in the summer time we could tolerate cold showers but no more.
I reached out to 8 different plumbers, some that ignored me given it was an older unit and others that stated the location was not a good spot for a change out and would charge more for installation/removal.
I did not get the same response from TTL and quick honest response to the issue at hand. We had an old dated water heater but I could not tell the model, most places charged just to come look at the unit. The cost was also more reasonable.
One plumber stated to add earthquake pieces it would cost me $500 dollars extra and to get the right pipes $800 more/ items that seem necessary to install. Right now it is more expensive to get a water heater installed, it's rare to see more honest businesses now and really appreciate it here.
I think at the end of the day, parts and heater involved all good!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Tim K.
Jan 6, 2024
Hi Joanne, we really appreciate you for taking the time to give us a great thorough review. Thank you and have a wonderful weekend!
- John L.Dublin, CA012Jul 23, 2024
TTL was excellent on responsiveness, thoroughness, and professionalism. They replaced a kitchen faucet and noticed degradation of hot and cold knobs that would have led to future leaking. I'll definitely use them again.
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Jade G.
Jul 23, 2024
HI John, thank you for taking your time to give us a wonderful review. Wish you a wonderful week!
- Amanda S.Pleasanton, CA122738May 19, 2024
My Mom needed her sink, disposal hooked up, and her washing machine valves replaced. Tim was on time, communicative and very nice to work with. His prices were fair. Will be calling him for a water filtration/softener install soon!
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Jade G.
May 19, 2024
Thank you Amanda for taking the time to give us a great review. We really appreciate it, and looking to work with you again! Have a wonderful week ahead.
- Chandra U.San Francisco, CA0101Mar 22, 2024
Tim & Tim did an outstanding work at my home for sink faucet installations and a Bidet. Efficient, friendly and thorough professional work and left the working area cleaner than it was. Thank you!
p.s: Also, the pricing was very upfront and clear, great value, and communication timely and precise throughout. Certainly would be the first one to call next time!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jade G.
Mar 22, 2024
HI Chandra, thank you for a great review! We really appreciate it. Have a wonderful weekend!
- Sejun K.Pleasanton, CA63Sep 26, 2023
Ture professionalism. High quality of service. You can trust this company.
I have used them twice so far. Great impression so far.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jade G.
Sep 26, 2023
Thank you Sejun for your wonderful review. It was pleasant working with you as well. Have a great day!
- Jinho J.Pleasanton, CA01Feb 26, 2024
I highly recommend TTL Plumbing.
We had a major issue with our toilet in our upstairs bathroom that was leaking.
We received a referral to TTL Plumbing from our neighbors who had a wonderful experience with them.
I was able to get in contact with Jade to set up the appointment right away. Although I had emailed them on Sunday night, she responded back to me right away to set-up the appointment that same week. What fast response!
Tim came right on time on the day of my appointment. He was courteous, professional and very knowledgeable. He, along with his assistant (also named Tim), fixed our toilet, as well as fix a number of our shut-off valves under our sinks, replace a couple of our outdoor faucets and replace our laundry room faucet. They did an excellent job.
Their price is quite reasonable, especially for the high quality of their job.
Finding a good plumber, especially a trustworthy person who is excellent at his/her job, is not easy. We think we found one, and we expect to rely on Tim for our future plumbing needs.
Thank you Jade, Tim and Tim for exceptional service and excellent work!!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jade G.
Feb 26, 2024
Thank you so much Jinho for your thorough review, and for recommending us. We greatly appreciate it. Wish you a wonderful week ahead!
- Steve L.Pleasanton, CA6128Jan 23, 2024
Highly recommend TTL plumbing. Called after 5pm, but still got prompt responses and was able to come the following day. Communicated very efficiently over text message, which is a must these days with how busy everyone is.
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Tim K.
Jan 23, 2024
Thank you for recommending us and taking your time to give us a great review! Have a wonderful week!
- Eric C.Pleasanton, CA101610Jun 30, 2023
I recently hired a TTL plumbing worker to repair two outdoor faucets in my home. Tim and another worker were punctual and arrived at my home at the scheduled time. The repair work itself was carried out with precision and attention to detail. They showed great care in handling the faucet components, ensuring that everything was reassembled correctly.
Not only were they technically proficient, but they also exhibited excellent customer service. They maintained a friendly and approachable demeanor throughout the entire process, patiently answering all my questions and providing useful maintenance tips to prevent future issues. If you're in need of plumbing services, I wholeheartedly endorse their work. They are reliable, efficient, and truly dedicated to ensuring customer satisfaction.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Jade G.
Jun 30, 2023
Hi Eric, thank you so very much for taking your time to give us such wonderful and thorough review. We really appreciate that you noticed all the things that we work so hard to provide to our customers. Wish you a wonderful weekend!