Turnabout Luxe

Quality Merchandise: The clothing items are in excellent condition, and you can find high-quality brands at reasonable prices.
Variety: They offer a wide range of styles for women, catering to different tastes and preferences. The stores strategically stock items from that specific neighborhood they are located.
Price: There are things that you definitely score, especially with their points system or monthly sale. They're adept at setting reasonable prices for merchandise, it may have increased slightly, but it's still fair pricing. Their appraisers are knowledgeable in pricing strategy.
Staff: They have a ton of stuff, so browse around. The staff members are helpful and some are knowledgeable, providing assistance when needed without being pushy.
Consignment Options: If you have gently used designer clothing to sell, they do price it reasonable.

I like coming to the South Granville Luxe location,and I have scored many many deals and upfront discount from the managers. I also drop some items for them to sell. And they're on the ball that if your stuff doesn't sell, they do email you for pickup. The ladies are fantastic .

This store is a joke. Sign on door saying they charge $100 for counterfeit clothes but then has OBVIOUS fakes in their windows. I turned down a job here years ago when I saw the crap they were trying to sell as real Chanel.
BUYER BEWARE.

I visited the store on Commercial. Some decent stuff for purchase.
As for their buying policies? Ridiculous. They won't consider buying unless you meet some sort of minimum. Also the attitude of the one buyer I spoke to was quite dismissive and condescending. I might go back to buy, but if you have any higher end clothing items you want to pass on, definitely 'pass on' this buyer.

In the past, I spent a lot of money at this store, though the staff's habit of following me around asking multiple times "may I help you?" made me uneasy -- and I see from other comments that probably hasn't changed. The final straw was when I said I had an account, and then read over the clerk's shoulder an unflattering description of myself re. age, appearance and my "shy" personality. WTF?? I have no idea why they need a description of their clients! When I started laughing in shock, the clerk hurriedly pressed the backspace and erased it. Now I see there's a location on Commercial near me, and I'm in the mood to give them another try. But I guarantee you at the Granville location, if you don't dress up and look like you have money, you'll be judged. I wonder if they still have the descriptions? Try to peek at the screen or ask to see your full account, and report back. :)

I was initially turned off by this gi-normous Winner-esque consignment shop (http://www.yelp.com/biz_photos/rQ70c5QwlPvDPtF7H-vF_A?select=FsJrp5HjmzrKs23c8U7LKA)...But after rummaging through the endless racks of tops and bottoms, I was surprised to find that *most* still had their original tags attached!! Awesome.

And though a tad pricey, the "final" sale price was a considerable reduction from the original, esp. since most were designer labels.

As I spied a few ladies appear seemingly out of nowhere, I realized there's another floor! Just towards the back and down the stairs, you'll find even more - shoes, blazers, winter coats. See http://www.yelp.com/biz_photos/rQ70c5QwlPvDPtF7H-vF_A?select=qkpBkgEVW8wTW4XBFq5Qww

Woah. I so need to come back here.

Though nothing begged to come home with me this time, I can totally see the potential in this gold mine.

Hmm. My review (negative) below was visible on Yelp only when I was signed in -- why? ETA: I'm back to main page, and it is not visible again. Does it need to be "recommended"? By whom.

But to sum up: beautiful clothes, but be prepared for snobbery, judgement and being monitored closely if you don't appear wealthy.

Love all the Turnabout store. Such great finds for items I'd never be able to afford full price.

I went in to the Granville location today to purchase a couple of items for some upcoming events. Now that the restrictions are lessening I realized how I really need to upgrade my wardrobe. I showed up in my gym clothes and I was treated like a queen. I was approached by this lovely stylish woman named Sharday. Apparently, she just started working at the shop but she knew where everything was and pulled a number of items for me to try on She was engaging, sweet and very complimentary. She didn't push me to buy anything. I couldn't believe the prices and the quality of the clothing. Everything was stunning and Sharday assembled outfits for me so now I know how to wear everything together, which of course after spending more than 2 years in yoga pants was very helpful! The other staff members were also kind and very helpful. I plan to return for other events I have coming up. Thank you for such a wonderful shopping experience!

i LOVE shopping here!
my mother and i found turnabout while strolling the neighborhood around 7 years ago, and have been visiting them regularly since their selection of designer clothes are just superb!
i have found gorgeous ann demeulemeester and rick owens pieces, as well as score well kept secondhand prada and balenciaga bags here. they often receive brand new pieces too-- ive bought an alexander wang dress with the original holt renfrew tags attached at a fraction of the original retail!
like other reviewers said, theres always a sale happening. just check the tags-- markdowns are automatic and if youre lucky, you might be able to wait for a piece to go on sale ;)

BEST PLACE FOR SECOND HAND QUALITY CLOTHES HANDS DOWN.

I've been coming here since I was 10 years old and I am now 25. I could not say more better thing about Turnabout. Have found so many GORGEOUS pieces for incredible prices, and I am a fashion stylist who is VERY picky when it comes to clothing. They are very selective of the pieces they accept, but if you happen to find something wrong with the clothes, just bring it up to them and they'll give you an additional discount if there's a loose thread or a small hole.

They almost always have a sale going on (%10, 20%... up to %80) and it's so exciting to shop there because of that. Whatever the price is listed, it's always cheaper than that! Seriously.. no point in going to any other store. I bought several barely worn shoes (John Fleuvog, BCBG) for $45 each.

They have several locations and I recommend bingeing and visiting them all. I never leave empty handed.