Updates From This Business
Pack Smart! 📚
Place heavier boxes on the bottom to prevent damage.… read more
Maximize Space! 🧳
Roll your clothes to save space and reduce wrinkles.… read more
Clean with Ease! 🧼
Keep cleaning supplies handy for a quick final… read more
Move to the Beat! 🎶
Create a moving day playlist to keep spirits high.… read more
Move to the Beat! 🎶
Create a moving day playlist to keep spirits high.… read more
Prevent a Leak! 🧊
Defrost your fridge 24 hours before moving to keep… read more
Declutter with Ease! 🛍️
Donate items you no longer need before the move.… read more
Lighten the Load! 📦
Pack heavier items in small boxes to keep them… read more
Make Unpacking Easy! 🎨
Simplify your move with color-coded labels. Know… read more
Stay Organized! 🔩
Keep small parts safe and labeled during your move.… read more
Label Boxes 📦:
Label it right, unpack with ease! Two Men and a… read more
Measure Everything 📏
Measure twice, move once—ensure fit! Two Men and a… read more
Photograph Electronics 📸
Snap pics of wires—easy setup! For a hassle-free… read more
Secure Documents 📂
Keep docs safe—carry them with you! Two Men and a… read more
Disassemble Furniture 🔧
Disassemble big pieces—save space! Two Men and a… read more
Protect Fragile Items 🌟
Wrap it up—protect your breakables! Trust Two Men… read more
Notify Changes 🗓️
Update utilities early—avoid delays! Two Men and a… read more
Moving Tip: First-Night Bag ✅
Essentials first—pack a night bag! Two Men and a… read more
Moving would be chaos without boxes! 📦
They keep our stuff safe and make sure everything… read more
It's here!
Summer officially starts at Two Men And A Truck San… read more
Summer’s almost here 🌞
That means moving season is heating up! Make sure… read more
Let's keep the fiesta going! 🎉☀️
Cinco de Mayo may have already come, but here at Two… read more
Exciting news!
Last week, Pedro from our Two Men and a Truck San… read more
🌟 Don't wait until it's too late! 🌟
The busy moving season is right around the corner.… read more
An amazing day at Golden Hill K-8 School! 🥳
We were proud to be one of the sponsors for their… read more
Happy Friday!
Starting the week off right with a crate move by our… read more
💜Thank you, thank you, thank you 💜
Even though Mother's Day has passed, we’re still… read more
✨Tales of Hope✨
Last week, we had the privilege of sponsoring Father… read more
💥National Superhero Day! 💥
Our movers are our heroes, they save us from… read more
Make your donation today! 💜
Thank you, @sweat.salt for being one of our amazing… read more
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Highlights from the Business
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Offers customized solutions
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Locally owned & operated
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Certified professionals
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Established in 2012
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Speaks Spanish
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Virtual estimates
Services Offered
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In-state moving
Out-of-state moving
Review Highlights
“I wholeheartedly recommend this company for your move and suggest you request Lowrell D, James R, and Javier P.” in 14 reviews
“Murphy, Javan and Zealand were super troopers and got all of my stuff safely from one location to the other.” in 26 reviews
“They were very professional, friendly, and efficient in moving all of our items.” in 5 reviews
Location & Hours
Amenities and More
About the Business
Business owner information
![Photo of Alicia S.](https://s3-media0.fl.yelpcdn.com/buphoto/rc1SvJ5YUtrCYIDCvt7XkA/90s.jpg)
Alicia S.
We are your San Diego Movers Who Care! Our mission is to Move People Forward® and it drives us to provide the highest level of customer service on every move, large or small. Apartment & Condo Moving: We perform hundreds of apartment, condo and townhouse moves every year in downtown San Diego and high-density areas like Mission Valley, Pacific Beach and UTC. We are a preferred vendor for many condo and apartment buildings, including Discovery at Cortez Hill and Signature Pointe. We will meet your building's moving requirements by providing floor runners, doorjamb protectors and personalized certificates of insurance. Expedited Long-distance & Interstate Moves: Our customers choose us because we offer expedited service, exclusive use of our truck and GPS tracking. We will we deliver to your new home without making additional pickups or drop-offs along the way, and only your belongings are on our truck. Value Flex® Long Distance Moving: Moving out of state and have a little added flexibility in your move date? If so our new, affordable Value Flex service may be a perfect fit for you! Small and Mid-Sized Business Moves: We are the go-to mover for small to mid-sized businesses throughout San Diego County. Our business customers include law offices, retail clothing stores and media companies. We provide you with one committed move consultant throughout the entire process and offer flexible scheduling to work around your schedule and keep interruptions to a minimum.
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Overall rating
376 reviews
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1 star
- Sara S.San Diego, CA091May 26, 2024
Today, we had David, Mario and Andrew move furniture and belongings from our last storage unit that required the elevator.
They were fast, professional and knew what they were doing. It took them just 1.5 hrs to move our stuff from storage to the truck and then just 1 hour and 15 minutes to unload at our house including placing 2 couches and a dining table on top of two large rugs. They also placed 2 of the plastic posts under the box spring the movers from last week didn't do.
We hired Two Men and a Truck after another local company last week took 11 hours to move us out of 3 storage units. Then another 3 hrs to unload at our house. The mover from last week also hit our car when leaving.
Thank you again to David, Mario and Andrew from Two Men and a Truck for a great moving experience today!Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Alicia S.
Jun 3, 2024
Thank you for your kind words!
- Ruby J.Chula Vista, CA703541Mar 3, 2024
STAY AWAY!!!
I hired them to load my POD & I even provided more than enough moving blankets. I was moving to Virginia. Look at the attached pics that show the conversation between me & the company. I called and emailed several times & was told by Gizuel that Enrique the manager would call me back. He never did, be brushed me off and acted like their movers didn't cause this damage. Never refunded me a dime!
My items were banged up against the stucco walls of my apt complex. Their 2 movers (Ricardo & Issac) struggled to carry the heavy items down the stairs. If they were struggling that much, another mover should've been called for extra help. My items were new, in perfect condition & some of the items were purchased only a few days prior to the move like moving blankets & sofa covers.
TV Stand - Purchased for $552.98
Sofa/Sectional - Purchased for $1,949.06
Moving Blankets (6 Damaged) - Purchased for $9.99x6+8.750% = $65.18
Sofa Covers $43.99 Each (2 Damaged) - $87.98Helpful 3Thanks 0Love this 0Oh no 2Business owner information
Alicia S.
Mar 19, 2024
We apologize for the inconvenience caused during your move. This incident does not align with our usual standards of service. Your feedback is valuable to us, and we appreciate your understanding.
- D D.Carlsbad, CA09Aug 29, 2024
I have high praise for Dillon, Josh and Andrew. They arrived on time when promised, and worked extremely hard for the 4 hours or so that the move required. They were highly professional and I will recommend them to others who ask me who I used for my move.
The experience was flawless, and isn't that what we hope for when moving?Helpful 0Thanks 0Love this 0Oh no 0 - Kyle S.San Diego, CA33329Jun 29, 2024
Blocked the entire road to unload something. Left it there for 15 minutes. What a joke
Helpful 0Thanks 0Love this 0Oh no 1Business owner information
Two Men And A Truck
Jul 2, 2024
Kyle, we apologize for this! Parking in the city is rather tricky at times. It would have been nice of us to ask permission before we blocked your driveway. Luckily the situation was very easily remedied. Thanks for the honest feedback!
- Sarah T.Irvine, CA218Jun 18, 2024
Stay very far away from this horrible place. If I could give 0 stars I would. Unless you want your belongings to be broken and never hear from them again. My $1,200 couch is STILL broken and we moved in 3 months ago for them to say " oops nothing can be done"
Shame on you and whoever runs this business.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Two Men And A Truck
Jul 2, 2024
Hello Sarah, As the Movers Who Care, we strive to exceed our customers’ expectations and would be happy to discuss any concerns you may have. To speak with a team member directly, we encourage you to reach our office at 8588778100
- Katie H.San Diego, CA941674Jul 27, 2024
Do not use this company! My mom hired them for a very small local job, and one of the movers stole thousands of dollars in jewelry, including heirlooms, from her home. He was in a section of her house that he had no reason to be in, and at the time, my mom thought his excuse for being there seemed suspicious. After they left she discovered the theft. A police report was filed and dna was collected, but the company has done nothing thus far. The mover denied it, so apparently they believed him.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Two Men And A Truck
Jul 31, 2024
Hi, Katie
We're sorry to hear about the distressing experience your family had. We take allegations of theft very seriously and are fully cooperating with the ongoing police investigation, including providing any necessary information and support. We understand the importance of the missing items and the emotional impact this has had on your mother and family.
While the mover has denied the allegations, we are committed to ensuring a thorough investigation. We want to assure you that we are taking this matter very seriously and are reviewing our internal processes to prevent such incidents in the future.
If there's anything further we can do to assist during this process, please don't hesitate to reach out to us directly. We are here to support you. - 8122626Jul 23, 2023
I wasn't really sure what to expect when we booked these guys for our move, but they did such a great job!!!
They came in ready to work and really busted a move to get all of our items securely wrapped and in the truck! They asked questions if they were unsure about items and were really careful not to bang up any walls (both moving stuff out of the old place and into the new place).
We moved from San Diego to Temecula, and they made the drive and helped with everything. Really a lifesaver and saved us so much time!
Both guys were professional, friendly, helpful and ready to get the job done as quickly as possible! They came ready with the truck, blankets and Saran wrap
Anthony and Henry were great! Definitely made our move less stressful!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Alicia S.
Jul 23, 2023
Hey Chelsea, Thanks for the kind words! We love that you had such a great experience!
- Mel A.San Diego, CA029Jul 24, 2024
Theft. Damage. Dishonesty. Lack of Integrity.
Please listen to the reviews regarding theft, property damage, and the way these situations have been handled. These are not one time occurrences. Look up Two Men and A Truck San Diego on the Better Business Bureau and read the disputes / claims yourself.
I hired Two Men and A Truck in May 2024 - there was damage, stains, rips to items, damage to floor boards to both homes (point A & point B), theft of $800 cash and a box of jewelry, and incredibly inconsistent and untruthful communication from the Customer Experience Specialist Adriana Espina & the Owner of the Franchise, Enrique Alvarez. They did not use floor protectors, they threw everything in the back of the truck, they didn't wrap cushions, basically everything a moving company is supposed to do- they didn't do it. I had also paid a $150 fee to cover up to $5000 worth of damage. After being ghosted by TMAAT for several weeks and inconsistent communication I reported them to the Better Business Bureau and the Attorney General, as well as made several phone calls the to TMAAT Corporate Office and that's is when I finally got a response - they then refunded me the cost of the move, but that alone did not cover for all damage, and at this same time they had responded to the the BBB stating "Damages have been repaired by a professional vendor. While the affected areas may not appear in pristine condition, I can assure you that all necessary repairs have been thoroughly completed." This statement is absolutely false, untrue and an outfight lie. At this point, they hadn't reached back out to me after weeks of calling, emailing, leaving texts / voicemails. Not a single vendor has ever laid eyes on the couches to this day and they are claiming they have been repaired to the best of their ability. If that doesn't tell you enough about the ethics of this company, I don't know what will. I reported this to the Corporate Office and they then turned around said the $1349.50 refund was sufficient to cover stains and rips on two couches (which are valued beyond $7K) and also covers the cost of repairing two different homes hardwoods floors based on their vendor quotes. After they had just claimed all repairs had been thoroughly completed.. A lie. The front this company puts on is insane. Lol I legitimately don't understand how they are okay with being so unjust and untruthful as a business. It takes a specific type of person to take part in that, Adriana & Enrique. This review doesn't even cover half of what has happened. There's a reason there are so many similar experiences involving damage, theft, and negligence on the company's end. There are so many other well intentioned moving companies to go with, so save yourself the time, energy, money and most importantly vote with your dollar and support a company with integrity and at the minimum, with the ability to handle your belonging appropriately and safely.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Two Men And A Truck
Jul 31, 2024
Hi Melissa,
Thank you for taking the time to share your experience with us. We deeply apologize for the inconvenience and stress this situation has caused you. We take these matters very seriously and appreciate your feedback as it helps us improve our services.
We understand your frustration and would like to address the issues you raised:
Damage and Handling: We regret that your items were damaged during the move. Our team is trained to handle items with care, including using floor protectors and wrapping fragile items. We are reviewing our procedures to ensure such issues do not occur in the future.
Theft Allegation: We take allegations of theft very seriously and are fully cooperating with the police investigation. We want to assure you and our customers that we have stringent policies in place to prevent such incidents.
Communication and Resolution: We apologize for any lapses in communication. Our Customer Experience Specialist and Franchise Owner have been actively involved in resolving your case. We understand that the refund process may not have met your expectations, and we are willing to re-evaluate the situation to reach a fair resolution.
Refund and Compensation: A refund has been processed as part of our effort to address the damage and inconvenience caused. We encourage you to review the Pre-Move letter highlighting the valuation coverage, which was provided before your move.
We are committed to learning from this experience and improving our service quality. If you have any further concerns or require additional assistance, please do not hesitate to contact us directly. We are here to help and ensure that any outstanding issues are resolved to your satisfaction.
Thank you for your understanding and patience. - Chris M.San Diego, CA0137Jan 10, 2024Updated review
We booked Two Men and a Truck for our move which occurred on Nov 27. Two days after the move, while we were unpacking, we noticed a few things:
1. A gift we received that was in an unopened delivery box was missing.
2. Our adjustable dumbbell weight set was missing.
3. And even more disturbing, we began receiving fraud alerts from the bank of one of our credit cards. It turns out the cards we had left in one of the drawers of our dresser were missing. This included 3 credit cards and a HSA card.
We called Two Men and a Truck immediately to report these things. The same day, we received a message from Kavin at the company to tell us the weights were found, and thankfully those were returned to us.
As far as the missing delivery box that contained our gift, the company started a claim for the loss. We did pay for the supplemental insurance for loss and damage and made the claim within the time period they required. I made several follow-up phone calls to check the status, always being given the response "we will check with our claims department and will get back to you." Well it's coming up to 6 weeks since the move, and they have yet to credit me the amount for the gift, despite sending me a message on Dec 14 that the funds for the gift would be credited to my account. I still check with them daily, and they still give me a response of "I will check on it and get back to you."
And as far as the stolen cards are concerned, the company washed their hands of that. They told us there is nothing they could do since there's no proof it was their guys who did it. But we know for a fact it was. It was only the 4 of us there that entire day (my partner and I and the 2 movers). We filed a police report and the detective has been trying to establish contact with Enrique at the company, but that has not been successful. During conversations with the detective, he indicated to us that, in his experience, Two Men and a Truck tends to hire movers with prior convictions.
Happy to provide updates to this review as progress is or isn't made.
Hire Two Men and a Truck at your own risk!
*****************************************************
Update Jan 10, 2024
In the response Two Men and a Truck provided to my original post, they claim that a refund for the missing gift was issued. This is false, and I have the screenshots of my account statement to prove it, which I've posted here. While they did issue a refund for the gift in the amount of $110, which posted on Dec 11, 2023, they rebilled for $110 on Jan 4, 2024! You can imagine my shock when I saw this. I called them first thing in the morning on Jan 5 for an explanation. After much back and forth with Maria, she told me that she was able to get ahold of a manager who would re-issue the refund. I was assured that I would receive an email confirmation of this and the credit would be in my account within 2 - 3 business days. As you can probably guess....no email, no credit to my account.
I've read the responses the company has provided to others' bad experiences, and the theme is very apparent. They hold zero accountability for their actions. The customer service (if you can even call it that) is poor at best, even for the simplest things.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Alicia S.
Jan 8, 2024
Thank you for sharing your feedback with us, Chris. We genuinely apologize for the negative experience you had. To address your concerns, we want to clarify that we initiated a refund for the missing item, and you should have received a notification regarding this.
Update:
Hi, Chris! We apologize for the inconvenience. We've been notified that the refund has been fully processed. Please let us know if there are any updates on your end. Apologies once again, and have a great day.Jan 6, 2024Previous reviewWe booked Two Men and a Truck for our move which occurred on Nov 27. Two days after the move, while we were unpacking, we noticed a few things:
1. A gift we received that was in an unopened delivery box was missing.
2. Our adjustable dumbbell weight set was missing.
3. And even more disturbing, we began receiving fraud alerts from the bank of one of our credit cards. It turns out the cards we had left in one of the drawers of our dresser were missing. This included 3 credit cards and a HSA card.
We called Two Men and a Truck immediately to report these things. The same day, we received a message from Kavin at the company to tell us the weights were found, and thankfully those were returned to us.
As far as the missing delivery box that contained our gift, the company started a claim for the loss. We did pay for the supplemental insurance for loss and damage and made the claim within the time period they required. I made several follow-up phone calls to check the status, always being given the response "we will check with our claims department and will get back to you." Well it's coming up to 6 weeks since the move, and they have yet to credit me the amount for the gift, despite sending me a message on Dec 14 that the funds for the gift would be credited to my account. I still check with them daily, and they still give me a response of "I will check on it and get back to you."
And as far as the stolen cards are concerned, the company washed their hands of that. They told us there is nothing they could do since there's no proof it was their guys who did it. But we know for a fact it was. It was only the 4 of us there that entire day (my partner and I and the 2 movers). We filed a police report and the detective has been trying to establish contact with Enrique at the company, but that has not been successful. During conversations with the detective, he indicated to us that, in his experience, Two Men and a Truck tends to hire movers with prior convictions.
Happy to provide updates to this review as progress is or isn't made.
Hire Two Men and a Truck at your own risk! - Denise L.Carlsbad, CA0111Jun 13, 2024
I hired TMAAT to pack and move me locally. I would give them a NO STAR if Yelp allowed that rating. I spent a lot of money on the service and packing materials. What I ended up with were incompetent packers, movers, and customer service. I was present when 1 of the packers dropped a box off of the dolly!!
Items were damaged, soiled, and broken. The company continues to refuse to reimburse for damages despite the fact that this was covered, by contract. The manager never responded to emails and requests to be called. The customer "satisfaction" representative received numerous photographs and documentation including receipts for out of pocket expenses.
It's been well over a month (packed 4/23, moved 4/24) with NO REIMBURSEMENT for out of pocket expenses including handyman repairs, cleaning services, or replacement of items.
Do NOT hire this company. They over promise and under deliver. Their responses are boilerplate and they do not act in good faith.
Note: you can find my reviews of them on FB and Google. Beware!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Two Men And A Truck
Jun 26, 2024
We apologize for the delay in addressing your claims. Resolving claims involving multiple items takes time, and we are committed to providing the best solution. Please note that we follow our policies and procedures to ensure fairness. We are working on your reimbursement, but it will be based on the authorized claims.