U-Haul - Belmont

While really great deals in Silicon Valley can be hard to find - because they don't exist - there are nonetheless a few ways to find decent discounts if you're willing to hunt for them. Case in point: propane tank refills. You know, those ubiquitous white canisters used in outdoor heaters and backyard grills, which most people exchange at gas stations, grocery, or hardware stores for a fresh tank. You pay a premium for this convenience, however, unless you know where to go to fill your old, empty tank for less.

How much less? How about 40% less? A refill here at this well stocked and professionally run U-Haul storage and rental facility on El Camino Real runs around $15 for a 4.5 gallon full refill, compared to $25 after taxes at many local gas stations. Just bring your empty to the filling station in the back and ask inside for assistance. Refills take less than five minutes if there isn't a line. That $10 you saved for the propane refill can be invested in a steak, a piece of local king salmon, or some grilling vegetables or mushrooms. No, it's not going to make you a millionaire, but it does give you a bit of extra spending money each time you need a new tank. Good deals in Silicon Valley don't get much better than this!

Easy reservation online, a van was available no problem, prompt service on the pickup and the return, no weird charges, no pushy sales. The only issue was that a brand new Ford Transit van with 400 miles had busted AC, but things happen I guess, not their problem that Ford can't build a decent car.

Parking not allowed in their parking lot area. Will not fill propane till 1pm and it's a Saturday even while a guy was talking on his cell phone same guy that told me to leave the lot and go outside even when I said I just needed propane. Carried tank in then another guy said not propane till 1pm and said to goto another U-Haul. Oh well

I showed up with a reservation. This lady lady from the picture told me that there's no truck the size I reserved. I asked her to issue me a $50 guarantee credit. She said she can only give me that credit if I pick up a truck from another location. I told her I don't have a ride there and demand a credit so I can use it for next time. She then told me the credit can be issued by the manager and the manager is not on site. Why can you issue a credit when I can pick up at another location, and not able to do that for my future rental? I asked her to call her manager and she refused to do that. Later she cancelled my reservation without my confirming. Very rude and unprofessional.

This review is for thePropane Service. Today is the second time I was unable to get propane. Arrived at 10 am and was told there was no one there who knew how to,pump propane . They told me to come back at noon. Since I live in asan Bruno, I was unable to do that so I-went to 24-7 on Westborough. The service is better but the cost is $1.00 more per gallon

A month ago I went to Uhaul to try to get propane on a Monday and was told they were out .

I would call before you go to Uhaul and hopefully they answer the phone.

For the moment I walk in everyone's try to help me!! We did set up the appointment for the next day, so came at my appt and all works very fast and easy, once Returned the vehicle just drop the vehicle give them the keys and thats it! All online and by email!! That was the easiest and best service ever have for a rental!.Thank you!!

Check to make sure they're not overcharging you for propane. Cashier tried to charge me for 1.9 Gallons, that's just about double what it should have been. I brought in a 5lb tank which by volume can only hold 1.2 gallons of propane. I should add the tank wasn't empty when I brought it so even less available volume to be filled. Little homie said we always put a little extra. Well you literally cannot, certainly not 0.9 gallons more, that's what the Over Pressure Device valve is for. Anyway talked him down to 1.2 gallons, but still was overcharged. Left a bad taste in my mouth both the experience and the reminder that our schools have failed us; 0.9 is almost 1 so NOT just a little more.

After renting from this location for atleast 15 years. I am done. The management and the desk workers are the rudest folks on the peninsula.

I left with them giving me the finger and cursing at me in front of other customers.

Please get rid of this really poor team.

This U-Haul has been my go to place for the last two moves I did in terms of purchasing packing material. Their prices are reasonable and I love that their boxes are so sturdy and reusable - they claim to be able to be used up to 4 times, although honestly I really have only used them twice (but that's probably due more to me not really being as careful with them versus them not living up to their promise).

However, they were out of some packing supplies I needed on my last visit even though when I pre-ordered the material ahead of time, it allowed me to check out with those items in my cart. The store reimbursed me for the items they didn't have, but it was still disappointing that I had made a trip out there specifically to get all my items in one go and that ended up not being the case.

Parking can get kind of bad here on the street. However, they have a small lot in the back that you can park in.

I have to say, this was one of the smoother U-Haul transactions I've had. I've used U-Haul in the past, and when booking through the website, I've come to expect issues coming up day-of or day-before. As per usual my reservation was changed the night before picking up to this location; but luckily it worked out.

Raiden helped me out with my rental agreement and was efficient and chill. He was knowledgeable with my questions, and remained calm when a previous customer interrupted our interaction by complaining about not understanding how to use the U-Haul app and thrusting their phone towards him. When the customer left, he apologized to me for understanding. 5 stars for having to deal with nonsense like that.

On the dropoff, Roderick was equally as awesome, as I had forgotten my personal house keys in my truck and he brought them back to me as I was leaving. Again, 5 stars for being kind, understanding, and for saving me an afternoon of having to re-trace my steps to where I could've lost my keys.

When I got to the center was told it would take much longer than I was originally told (6 hours) because there were too many cars booked. I told them I didn't have a ride home and needed to wait and they told me that wasn't possible as they have no place to wait (even though I signed up for that originally). So I took an Uber home for $30. Got a call 1.5 hrs later that they had finished, just as I got home - ugh. So I took an Uber back for $30.
The staff was pretty rude when I asked if they could make sure if I was getting the warranty. They refused to check and told me tgat I'm getting what I'm getting- luckily warranty was on the bill, but Wally's it have been that hard to confirm for me? Then they ridiculed me implying I should just be grateful that they did the work for me. Stay away!!! There are other better places to get a hitch installed.