U-Pack Moving

Upack is very reasonably priced especially moving out of state. If you go the cheaper route with upack do not use the moving staff. It was a nightmare loading and unloading boxes. They did not secure the truck with the tie offs and straps. They were more worried about clock watching. Had dollies and 4 people. Only one used it while the others stood watching. When I had the unloaders they just threw my boxes regardless if it says fragile in my garage. Boxes were falling over, my bookshelf got damaged. Not to mention the scratches on my furniture.

I had contacted multiple moving companies. Didn't really know who to go with. Heard many horror stories about people getting ripped off and others losing people stuff. But ABF had good reviews I knew two people who used them to move out of state. So I went that route.
I loved that they dropped it off a day early at no extra costs since we packed it ourselves. Thought we'd only need half the truck based on what other moving companies suggested would be the cubic feet we would need but we ended up using the whole truck for half of some of the quotes I got from those other companies. The driver who dropped off the trailer was friendly and informative. I liked the app being able to track where it was on the route to the final destination. Really only a few glasses where broken but making that 2400 mile trek that's not bad at all.
So for the price, the transparency, and the honesty of this company I wouldn't move with anyone else. It didn't break the bank the only thing is we packed half ourselves and paid movers to load the big heavy furniture but the $300 it cost on the side for that was worth it.

I moved from CA to NC. UPack was the most cost effective solution. Cheaper than everyone. The drivers who dropped the trailers were incredibly helpful. Back office staff was terrific.

I really liked the flexibility to use my estimated amount of space (17') or the whole trailer (28'). I used 14' so UPack reduced the estimated cost.

I arranged my own labor. UPac would have done that for me but as a Supply Chain Professional I did it myself.

Thanks for your service.

Great service, they were on time with the pick up and delivery. Not one item broken. great communication throughout the whole process.

I was moving half way across country and found U-Pack would deliver to the city I was moving to ( it is a small country town where other movers didn't necessarily deliver to). The staff was extremely friendly and helpful and delivered the trailer when they promised. Once we filled it, I called them to pick it up and, again were there when they said. The price was a great value considering it was 1800 miles away, I would highly recommend this company for your moving needs

We used this service on the recommendation of two of our kids who had used them previously. Also, we had priced out a full-service moving company and decided this was a much better, more affordable option for people like us who can get together a group of people to help load and unload. There were no hidden fees, and our move ended up costing exactly what we expected. The people were easy to deal with and friendly, and the company that they used for last-mile delivery was also very friendly and helpful. The four-star rating is because the last-mile company mixed up the trailers at the end, and delivered the wrong one to us. This was on a Friday. But they did their best to make it right and got us our trailer by Monday. As a result of the mixup, U-Pack refunded us almost 10% of the price.

Good service. there was a little damage from things falling and moving around. I think that wa because of the way we strapped things in. took a little longer than 3 days to pick up the trailer after we called to have them pick it up. not a big deal. By far the b choice out there for shipping a big load across the country. saved a couple thousand dollars!

Over all the experience was good. Moved from CA to OK. The communications on the CA side SUCKED! Left hand didn't know what the right hand was doing. The OK side (out of Tulsa) was great and pretty much pulled it out of the fire. Everything else was great. Especially the dispatch in Tulsa and the driver that picked up the trailer for return, Dean M. Super helpful and professional. Would use them again, and may need to.

Scott D.

Best value. Service was excellent. Changed my move date 4 times on the move date and once on the unload date. Upack worked with me every time. I would choose Upack every time. THAT TEAMSTERS PATCH ON THEIR SHOULDER PUT ME AT EASE.

My move was from Ca. to
Mo. It was expensive, but less than the other options. The system itself was smooth: the trailer was delivered on time and was picked up promptly. To make this a positive experience, you have to do your part. Pack well, have everything ready to load and give some forethought to how you will fit it in the space you want to use. Don't plan on a hard delivery date. Be prepared to wait for your property to arrive, especially in winter. I believe my load was delayed 3 or 4 days. The drivers, on both ends, were very helpful. Can't say enough good about those guys. Everything arrived intact, which is what matters.

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