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Updates From This Business
Work at any inclines and hills
We know how to fight gravity, we know how to sweat… read more
We specialize in household and commercial moves
Give us a call at 6505173450 to book an… read more
When the space is limited we use raw power
We can handle different situation from narrow,… read more
We're open on Mother's Day
We'll be here from 9 to 10 on May 14. If you need… read more
Limited-time offer!
Until 15th of June you can get $30 off on any local… read more
Make your packing efficient with UMOVE
Did you know that packing can be one of the most… read more
Highlights from the Business
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Certified professionals
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Fixed pricing
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12 years in business
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Free estimates
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Offers commercial services
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Review Highlights
“Alex and Maxim both were very friendly and came in on time, assessed the whole space and started boxing things up.” in 31 reviews
“Max, Sergey and Nurik did a great job helping my roommate and me move.” in 13 reviews
“I highly recommend Maxim and his team for anyone looking for a reliable and stress-free moving experience.” in 39 reviews
About the Business
Business owner information
![Photo of Maxim Z.](https://s3-media0.fl.yelpcdn.com/buphoto/HSrDaQkiDOc3bMkE6S3oTg/90s.jpg)
Maxim Z.
UMOVE is a moving company that provides a wide range of moving services to individuals and businesses. Founded in 2012, UMOVE has grown to become a leading provider of moving services in the United States. One of the main strengths of UMOVE is our commitment to providing a stress-free and seamless moving experience for our customers. We understand that moving can be a challenging and overwhelming process, and we strive to make it as easy and efficient as possible. We offer a range of services, including packing, loading, unloading, and transportation, to help customers with all aspects of the moving process. UMOVE prides itself on its experienced and professional team of movers. Our staff members are trained to handle all types of moves, including local and long-distance moves. We are equipped with the necessary tools and equipment to ensure the safe and secure transportation of all items, from delicate glassware to heavy furniture. UMOVE is also known for our transparent pricing and commitment to customer satisfaction. We provide clear and upfront estimates of all moving costs, and we do not charge any hidden fees or additional charges. Overall, UMOVE is a reliable and reputable moving company that offers high-quality moving services to its customers. With our commitment to customer satisfaction, experienced team of movers, and environmentally sustainable practices, we are a top choice for anyone in need of professional moving services.
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Overall rating
136 reviews
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1 star
- Raf C.Newark, CA0147Dec 30, 2018
The team at UMove really did an amazing job for my family as my kids and I moved into a new house. I called UMove the week before and scheduled the move between two homes to a third final destination. I evaluated a few moving companies and many had high review counts and similar ratings, but my conversation with Maksim really sealed the deal for me. They are newer, hungrier, and willing to work hard and promised a personalized service experience.
The morning of the move, they showed up a little late due to some issue with the lift on a truck, but they swapped vehicles and showed up ready to work. They called me to let me know what had happened so I appreciated that. Once the move began, the three of them got to work taking apart furniture and carefully wrapping it up. They took apart things that I didn't know came apart and made moving it safely much easier. They loaded the truck and tied things down so there would be little to no movement in transit. They covered all the furniture to protect it and every piece made it to the final destination with no additional marks or damage. I felt bad because a few of my things must have weighed hundreds of pounds (or more!) and they never complained out loud (I'm sure they talked about it on the way home or where I couldn't hear though!). Some of the heavy pieces even had to go upstairs at the new place and they did it without damage to the furniture or the walls! I was impressed and thanked them for their caution and care!
Overall, I would definitely recommend them and suggest you take a chance with this highly professional team. They went the extra mile many times for me and my kids, worked quickly, carefully, and even put things together in a way that made the move easier on us all so kids could sleep in their beds that very night! I have never submitted a review before, even though I trust and use Yelp REGULARLY, but I really wanted to help UMove by submitting my unsolicited and grateful experience working with their company.
Thanks Maksim and team!! You made a very difficult move manageable and the kids and I really appreciated your hard work!!!Helpful 1Thanks 0Love this 0Oh no 0 - Prayag P.CA, CA04May 11, 2024Updated review
Update - I hired this moving company last year for my apartment relocation and was so impressed by their professionalism that I didn't consider anyone else when it came time to move from a three-bedroom, single-family home to a similar-sized property. They promptly provided me with an estimate and their availability. On the moving day, they arrived precisely on time.
This time, I had four movers instead of the two from last year, as I had more belongings to transport. Each mover displayed the same diligence and care as before. I was impressed that they remembered every detailed instruction I'd given and efficiently placed the boxes in the appropriate rooms by simply reading the labels. They skillfully disassembled and reassembled the furniture, restoring it to its original condition.
The final cost matched the initial quote, so there were no surprises. Having used their services twice in the past year and experienced the same high standard of service both times, I wholeheartedly recommend them for any moving assignment. They will undoubtedly deliver their best.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Maxim Z.
Jul 14, 2023
Thank you for your wonderful feedback! We're thrilled to hear that Maxim and his team provided you with an exceptional moving experience.
We pride ourselves on clear communication and understanding our customers' needs, and we're delighted to know that you felt heard and supported. Our team takes great care in packing fragile items, and we're glad to hear that everything arrived in perfect condition.
It's heartwarming to know that Maxim and his team were always available to address your questions and went above and beyond to make the move as stress-free as possible.
Thank you for your kind words and for considering us as some of the best movers you've worked with. We're grateful for your recommendation and the opportunity to assist you with your move. If you ever need our services again in the future or have any further questions, please don't hesitate to reach out.
Once again, thank you for choosing us as your moving company. We truly appreciate your feedback and wish you all the best in your new space!Mar 26, 2023Previous reviewMaxim and his team were absolutely fantastic - they were efficient, and careful, and made the entire process much easier.
From the moment they arrived, they were incredibly friendly and communicative. They took the time to understand what I needed and then began packing everything up carefully. I was really impressed by how careful they were with each and every item - I had some fragile things that I was worried about, but they packed them up so carefully that everything arrived in perfect condition.
Throughout the move, Maxim and his team were always available to answer any questions I had, and they really made me feel like they were there to help in any way they could. They were so friendly and easy to work with, and I really appreciated how much they went out of their way to make the entire process as stress-free as possible.
Overall, I would absolutely give Maxim and his team a 5-star review. They are some of the best movers I've ever worked with, and I recommend them to anyone who needs help with a move. Thanks again for everything! - Kevin L.Fremont, CA39955Aug 6, 2024
We hired UMOVE for a 3b/2ba to 3b/2ba move across towns. They completed the move in 7.5 hours over two trips with efficency, care, and good humor. The cost was also reasonable, and in total, I would not hesitate to utilize their services in the future. Strong recommend.
Helpful 0Thanks 0Love this 0Oh no 0 - Sarah K.Palo Alto, CA025Jul 27, 2024
Before I inspected everything after Maxim and Alex left I'd probably give them 3 stars for the following reasons.
Pros: was able to finish everything in 3 hours (move from one ground level 1 bed to a 2 bed 2 bath with small steps leaving up to the door), lower prices than some of the other companies in the area (there is a reason)
Cons: maxim scheduled me on the wrong day and good thing i was able to move things around for them to come at 7 instead of 9. I should have taken this as a warning but no I just wanted to help get this move finished. Slight language barrier and lack of clarification which is okay but not ideal.
The reason why I'm now giving 1 star is that I noticed upon them leaving that a sofa that was NEWLY cleaned was stained and dirty. Additionally the cushion inserts that I had assumed would be wrapped and protected were dropped in the dirt and stained pretty heavily. When I texted Maxim his response was "aren't those washable"? What kind of response from a mover is that???? Your job is to make sure everything is safely moved from one location to another. So great I'll have to spend another 400 to get the sofa deep cleaned again.
Also, as a side note after I paid 320 for 3 hours and then tipped 160, maxim asked to use my bathroom. When I went in after him there were urine drops on the toilet. Absolutely inappropriate.
TLDR: the relatively cheaper price is set for a reason, would not use them again nor let them use my bathroom againHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Maxim Z.
Jul 30, 2024
Thank you for taking the time to share your feedback. We value your comments as they help us improve our services.
We are pleased to hear that our team completed your move quickly and at a competitive price. However, we regret that certain aspects of your experience did not meet your expectations.
Regarding the scheduling issue, we apologize for any inconvenience caused by the change in timing. We strive to be as flexible as possible to meet our clients’ needs, and we appreciate your understanding.
We are very sorry that your cushion inserts were soiled. While it is true that the covers can be washed, we understand your frustration and the importance of careful handling of items. Maxim’s response was not up to our standards, and we will address this internally to prevent similar issues in the future.
As for the condition of the bathroom, it is possible that Maxim did not notice a few drops, but we apologize for this incident. Such behavior is unacceptable, and we will address this matter seriously.
To make amends, Maxim and two other staff members have tried to contact you multiple times over several days to arrange for a cleaning company at our expense to clean the sofa cushions, with whom we had already scheduled for the next day. Despite our busy schedule, we made every effort to resolve the situation immediately but were unable to reach you or get a response to resolve this issue. If you read this response, please call Maxim or me 4157128929 or email us at umoveca@gmail.com so we can resolve this situation. Thank you in advance.
Additionally, thank you very much for your review. We have ensured that the entire team is aware of it and believe that your feedback will help us grow in the future.
Best regards,
ALEX
UMOVE Inc. - Max N.Mountain View, CA3922Jul 26, 2024
I had the privilege of hiring Maxim and his crew for our recent move, and the experience was exceptional. The team was incredibly efficient and worked quickly without compromising on care or quality. The entire process was smooth from start to finish, thanks to their professionalism and hard work. I highly recommend Maxim and his team for anyone looking for a reliable and stress-free moving experience. Great job, guys!
Helpful 0Thanks 0Love this 0Oh no 0 - Phanindra K.Redwood City, CA963Jul 2, 2024
Great service. Very friendly and efficient. Would highly recommend. I had a move out of state from California to Colorado and this is the fastest offer and delivery I got.
Helpful 0Thanks 0Love this 0Oh no 0 - myue W.San Diego, CA01Jul 1, 2024Purchased a Yelp Deal
Just moved to the Bay Area after a long drive. Scheduling a same-day appointment was incredibly helpful. Alex and Chris did a fantastic job unloading our U-Haul truck, unpacking our packages, and assembling our furniture. They were very efficient, kind, friendly, and considerate. They took good care of the furniture and carpet. The price was also great value. I highly recommend them for moving help!
Helpful 0Thanks 0Love this 0Oh no 0 - Sean K.Yorba Linda, CA04Jul 8, 2024
I needed to move all of our furniture out of our house with less than a week's notice. UMove was able to accommodate our tight schedule and was exceptionally fast and careful with all of our furniture. Would recommend to anyone!
Helpful 0Thanks 0Love this 0Oh no 0 - Nathan L.Pasadena, CA924Oct 7, 2023
Great service! After having consulted with various other companies, we went with umove due to the reviews, how responsive they were and the feeling they gave us. The answers were quick and thorough answers even after hours.
They gave us a comprehensive price estimate after a video call, where they very correctly estimated times it would take (other companies gave less time that in hindsight was unrealistic).
As for the movers, they were really efficient. Didn't see them resting. And they knew all the tricks and ways to fit everything in. A bit of a language barrier but very friendly crew!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Maxim Z.
Oct 11, 2023
Thank you, Nathan, for all the words. We tried our best to share the honest estimate bases and factors, educate our clients in a short term window. By sharing our insights, expertise and pocket saving tips we are hoping to ease the choice of moving offers and variety. I’m happy you to have this gut feeling about us, thank you about that, we will work even better to provide you a better service once you will be looking for a moving services again. Best wishes for your family, have a prosperous time.
- Alexandra R.CA, CA2163Jul 3, 2024
My move from Menlo Park to Los Gatos with two movers was excellent. They handled everything swiftly and with care, ensuring all my belongings arrived safely. They even rearranged furniture in my new apartment to help me settle in smoothly. I highly recommended their services!
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Maxim Z.
Jul 11, 2024
Thank you, Alexandra for your feedback, we appreciate that you as a client and would be happy to assist in the future relocations.
- Sam S.San Jose, CA011May 27, 2024Updated review
and no, there is no Mix up, I used your Moving services in Bay area and you should be able to accept the feedback..
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Maxim Z.
Nov 14, 2023
Hello,
We are UMOVE INCORPORATED, a company based in Mountain View and Daly City. We regret to hear about your recent experience with a company that shares a similar name but is not associated with us. To clarify, U-Move LLC, based in Citrus Heights and owned by Andrey Sokyrko, is not our partner and has no connection to UMOVE INCORPORATED. We understand the potential for confusion due to the similarity in names.
Upon reviewing our records, we have found that we have no record of you as a customer and have never provided any services to you. It appears that your move was facilitated by U-Move LLC.
Please note that our company, UMOVE INCORPORATED, does not offer low-cost estimates, as we prioritize the value and quality of our services.
We kindly request that you redirect your comments and reviews to the appropriate business, as incorrect reviews impact our business reputation.
Here is the information for U-Move LLC, the company that facilitated your move:
U-Move LLC
Yelp: https://m.yelp.com/biz/u-move-citrus-heights-4?osq=U-move
Website: https://www.umovepro.com/
Other:
• https://www.moving.com/moving-companies/umove-llc-21037.html
• https://citylocal101.com/biz/u-move
• https://www.bbb.org/us/ca/citrus-heights/profile/moving-assistance/u-move-llc-1156-90061610
Address: 6909 Cassini Way, Citrus Heights, CA 95621
Phone: (916) 755-2920
Owner: Andrey Sokyrko
For any further inquiries or concerns regarding your move, please reach out directly to the correct moving company.
We would greatly appreciate it if you could update your review on our business page to accurately reflect our services.
We hope this clarifies any confusion and assists you further.
Best regards,
Maxim Zhigulin
UMOVE INCORPORATED
Family Business
www.umove.us
Tel: (650) 517-3450Nov 14, 2023Previous reviewcrew was on time, they did loaded up pretty fast and had everything they needed to dissemble and assemble it back and however it seemed they wanted to get it done with while unloading, boxes were dropped randomly in garage, i had to reassemble dining table as it was not properly done.. one of the large carpet was folded in half which damaged it a bit too, they were all respectful and listened to our requests of dropping boxes at specific places. I was pressured to raise the tip amount than what it was on top of extra 0.5 hrs that was already added..