Photos & videos
Services Offered
Verified by Business
Self storage
Review Highlights
“When I spoke to Heidi or Tom during the week, they were always helpful--including changing the pickup date.” in 15 reviews
“We worked with Heidi on all of our transactions and our delivery/pick up professional was Rason.” in 14 reviews
“I dealt with Lisa and Frank -but mostly Grace.” in 4 reviews
About the Business
Business owner information
Nick M.
UNITS Moving and Portable Storage is San Diego, California's top choice for anyone looking to store at their door!
Location & Hours
Amenities and More
Ask the Community
Q:
If they are storing my stuff, am I able to come to their faculty to access it without a fee?
A:
Hi Nancy, yes you can access the facility without a fee. You do need to call in advance and schedule it.
Susan H., Business OwnerQ:
Do the containers come with anything like padding or moving blankets?
A:
Thank you for your question, G m. We have moving blankets available to rent or to purchase. Cheers! UNITS Moving & Portable… more
Susan H., Business Customer Service
People also searched for
Recommended Reviews
Overall rating
51 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- 35205144Jul 26, 2019
Adam (their former manager) was a delight to deal with. He apparently no longer works for Units Moving & Portable Storage, which is a shame.
We have multiple storage units from this company. One which was holding personal items and several others at our business.
We recently requested to empty our home unit. They delivered it to our driveway about two weeks ago. It's been sitting in our driveway so long now that our Home Owner Association has cited us and demanded its removal.
Both my husband and I have called repeatedly to request the removal of this sizable unit. My husband has called them twice and I have called them at least five separate times----leaving detailed messages every single time.Helpful 2Thanks 0Love this 1Oh no 0 - May 28, 2015
Another satisfied customer! Local company that treats their customers with respect and honesty. We worked with Heidi on all of our transactions and our delivery/pick up professional was Rason. No concerns, easy to deal with and did I mention local :-) Very clean storage containers, no broken parts and everything operated as expected!
Absolutely will use this company again. If you like a professional customer service experience with on time delivery and dealing with a company that does exactly what they offer..... Then UNITS is for you.Helpful 1Thanks 0Love this 0Oh no 0 - Dan B.Fallbrook, CA20106Mar 25, 2018
I ordered two POD's from Adam @ Units. I moved into a new construction home and my move in date to the new home was pushed back two times.
One short notice, Adam was able to reschedule delivery dates to my new home. The guys who delivered the PODS were on time very polite and professional. If your looking for PODS these are your guys. The pricing was also very competitive.Helpful 2Thanks 0Love this 3Oh no 0 - Dave M.San Diego, CA38373Oct 12, 2021
PODS in Poway are the BEST! Great people and fair pricing. As a 31 year homeowner in San Diego we needed help. Mel really took care of us from prompt delivery, safe storage and really a personal touch. It felt like a friend was helping us. His staff was always updating us and very professional. Use them!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Susan H.
Nov 1, 2022
Thank you so much for your review, Dave M. We strive to provide excellent service for our customers and we are so pleased we met your expectations and your storage needs!
Cheers,
StaxUP Units - Mizzou R.Escondido, CA0235Dec 18, 2018
This company put a storage unit in the driveway of our neighbor. The pictures speak for them selves. I was concerned for the safety of any kids or pets who might happen to crawl under there and retrieve a ball or something. This looks highly unstable and is too high off the ground! I called Adam Martin at Units, and he told me they have never had any problems with liability and have never had an accident. All it takes is one accident and a fatality, Adam! Do we really have to wait for that before this company will come and fix this? When I first called him, his attitude was "that's how we have always done it." That was not comforting, so then my dad called him from out of town (after seeing the pictures I sent him), and the guy gave my dad the same song and dance. Then my dad mentioned Units would have a lawsuit into the millions if someone gets hurt. Adam finally agreed to send someone to fix it. We are still waiting. I also had the police call Adam as well, just to make sure this gets fixed. DO NOT USE THIS COMPANY PLEASE!
Helpful 2Thanks 0Love this 0Oh no 0 - Ashley N.San Diego, CA241May 1, 2019
Adam and the UNITS team are the best! They went above and beyond to make our move seamless and stress free. They dropped off and picked up the pod the same day and communicated with us throughout the process. We are so appreciative of their excellent customer service. Highly recommend using this company!
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Ally B.
May 3, 2019
You & Nick were great to work with. Communication was an ease even with the changes. Really happy it all worked out even with a tedious HOA. Hope you guys really enjoy your new home! Thanks, Ashley! -Adam
- Thomas L.San Diego, CA123Apr 3, 2019
Great company and great communication. Adam was able to get me a unit immediately and was very flexible with the scheduling on the drop offs and pick ups. The price is in line or less expensive than the competition so don't bother wasting time looking for quotes.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Ally B.
May 3, 2019
Tom! Thanks for the positive feedback. Your communication was great which made it easy to execute. Hope you're satisfied with home improvement. Call us on the next one!! -Adam
- Sommer T.Encinitas, CA30102Mar 30, 2018
Units has been super easy to work with, really friendly, professional and the people there are just great at connecting with their clientele. Grace I spoke with originally was phenomenal and more recently Adam was especially helpful in assisting me during a time that is incredibly stressful in my life and his professionalism delivered in a compassionate, yet still straight forward communicative way was really appreciate it! Great company! Love to support a family owned business whenever possible and super stoked with these guys!
Helpful 0Thanks 0Love this 1Oh no 0 - Leanne M.CA, CA1255Sep 27, 2019
We used two UNITS to store our belongings when we sold our last house and were waiting for our new home (which is new construction) to be built. The entire UNITS staff was always responsive to emails and phone calls, and our items arrived in perfect condition at the end of the three months. I found no bugs in our boxes, and everything was clean. The main driver Dee was also great with communication; he always called to let me know when the storage units would be delivered and would be picked up, and was able to get them picked up on both ends of the move earlier than was promised, which was great. I would recommend them!
Helpful 0Thanks 0Love this 0Oh no 0 - Gabriela R.Ramona, CA27840Apr 15, 2018
For a 1st timer using a mobile storage, this was a great company and experience. Adam is quick to respond to calls and text messages with answers and solutions. The drivers were very nice and professional when the unit was picked up and delivered. The price was reasonable. I recommend this company to anyone who is looking for the service!
Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Ally B.
Apr 26, 2018
Hi Gabriela, Thank you so much for the positive feedback. It was a pleasure working with you!! Welcome to mobile storage, it's the future of moving which puts you in control of storage and transportation at your convenience. Our company culture is to take it to the next level and create the best experience possible. Each move is unique to itself; I'm glad we were able to deliver. Looking forward to helping you move next time! -Adam