Unstoppable Handyman Services

Hello Elon,

Thank you so much for taking the time to share your positive experiences using our services.

It's particularly rewarding to know that you found our communication to be effective and our pricing fair. We strive to ensure transparency and convenience for our customers, and it's fantastic to hear that you received every quote in advance via email and that online payment options were convenient for you. We also appreciate your mention of our efforts to keep you informed through phone, text, and email, as well as the courtesy text before each visit. Your acknowledgment of John's punctuality, friendliness, and commitment to customer satisfaction means a lot to us.

We genuinely value your trust and recommendation. Should you have any more projects or if there's anything else we can assist you with, please feel free to reach out. We look forward to the opportunity to work with you again in the future.

Thanks again for choosing Unstoppable Handyman for your home repairs and projects.

Best regards,

Preston Schumacher
Unstoppable Handyman Services, INC

I am genuinely sorry to hear about your recent experience. Your feedback is important to us, and I sincerely apologize if my communication came across as rude. This was never my intention.

At Unstoppable Handyman Services, we strive to provide excellent customer service and ensure that every interaction is positive and professional. Our policy is to know who we are speaking with before scheduling appointments, which helps us better understand your needs and ensure your safety and satisfaction.

I deeply regret any inconvenience or discomfort this may have caused. I would appreciate the opportunity to discuss this further and address any concerns you may have. Please feel free to contact me directly at 619.815.7588, and I will do my utmost to make things right.

Thank you for bringing this to my attention. I hope we can resolve this to your satisfaction.

Warm regards,

Preston Schumacher
Owner, Unstoppable Handyman Services
619.815.7588

Thank you for your fantastic review! We're thrilled to hear that John provided top-notch service when hanging your doors. At Unstoppable Handyman, we prioritize efficiency and cleanliness, and it's wonderful to know that John delivered on both counts.

We're grateful for your recommendation and look forward to the opportunity to assist you with any future projects. Don't hesitate to reach out whenever you need us!

Hi Jill,

Unstoppable Handyman has a higher minimum service charge for rental properties compared to primary residences for a few reasons:

1. Increased Wear and Tear: Rental properties tend to experience more wear and tear due to higher tenant turnover, which often requires more frequent and intensive maintenance work.
2. Complexity and Scope of Work: Rental properties might need more extensive repairs or upgrades to meet rental standards, which can be more complex and time-consuming.
3. Coordination Efforts: Working on rental properties often involves coordinating with property managers, tenants, and landlords, which can add complexity and require additional time and effort.
4. Liability and Compliance: Ensuring that rental properties comply with various safety and legal standards can involve additional work and responsibility, justifying the higher minimum charge.

These factors combined mean that maintaining rental properties generally demands more resources, both in terms of labor and administrative work, hence the higher service charge.

If you have any more questions or need further clarification, feel free to ask!

Thank you for sharing your experience with us! We're glad to hear that we were able to quickly assess and fix the issue with your pocket door. If you ever need assistance with any other home repair projects, don't hesitate to reach out. We're here to help!

As a small family business, it is at our discretion to not work with dishonest people.

Hi Heather,

We're disappointed to hear about your recent experience with our services, but we must clarify some inaccuracies in your review. Firstly, we offered a 20% discount to reschedule. Your response was positive, so we are not sure why you are referring to it as a mistake.

Regarding the equipment used, we did indeed utilize a standard Milwaukee drain snake, which is an industry-standard tool for many plumbing jobs, including unclogging drains. We provided detailed explanations about the limitations of this tool and the possibility of needing a drain specialist for more complex issues, especially considering the historic nature of your building.

We stand by our pricing and warranty policies, and we're sorry to hear that you experienced a recurrence of the clog. Our intention is always to provide effective solutions and uphold our commitments to our customers. We would appreciate the opportunity to address this issue and find a satisfactory resolution.

Your feedback is important to us, and we take it seriously as we continuously strive to improve our services. Please reach out to us directly so we can discuss your concerns further and work towards a resolution.