Urbane Artificial Greens

We finally decided to give up on our miserable lawn and put in artificial turf. Called 3 companies for an estimate and extremely pleased with our selection of Urbane. Mark responded quickly, came out and explained the whole process, took measurements and returned a quote within a couple of days. Mark really knows his trade and we appreciated his candor, information and being very easy to work with.

Their price for the job was reasonable and the scheduling folks were great. Thank you Sarah! Gabriel and crew did the install. They were prompt, neat and did a beautiful job. The job was finished in a day and a half and we love the results. We especially like what they did with the border by our plants. They placed the turf within the rock border so it looks very natural.

Thank you Urbane for a great job. We can't wait to entertain (once the rain stops and the polar temps break) and enjoy our yard again plus no more lawn watering!!

It was difficult finding a good turf company. I asked a hand-full of people in the neighborhood who they used and almost all of them did not recommend who they used. Although the workmanship was good, the one common thing they all said was that "they didn't do what I wanted them to do." I actually experienced what that meant when I had estimates done.

I had spoken to 3 companies prior to calling Urbane. 2 of the companies were clowns. They said what I wanted to hear. I didn't even consider them. The price they quoted was competitive though. A friend of mine used the 3rd company. I didn't like them since they were not receptive to my ideas or concerns (exactly what my neighbors described). They gave me a quote which was much higher than the first two. Funny thing was that they kept dropping the price as days/weeks went by.

Another one of my good friends recommended Mark from Urbane and gave me his number. I didn't want to call him directly so I messaged them through Yelp which I didn't even know you could do that. Sara responded back and asked for my name and number so someone could contact me. I provided it but never got a call. So I called her and she apologized and said it was completely her fault. I told her it was no big deal. She said that someone (Mark) would call me back that day.

Mark did reach out that day and we scheduled a time to meet. He came out and was completely receptive to my questions. He gave me some options. I had several concerns relating to the neighbors house which he addressed. My neighbor has several rain gutter drain pipes draining into my yard and a sewage pipe protruding out. The underground plastic pipes are in need of replacement also. He told me he would have to have his foreman Guillermo look at it since he didn't know the answer. I really appreciate the honesty since the last company told me to get rid of them as I didn't need them. Guillermo came out the next day and looked at them. He said he would replace the pipes for me and they are in fact needed.

Now here comes the worst part of all.....the job estimate/quote. Mark already hinted that it wasn't going to be cheap. I jokingly told him to keep the cost down. Got the quote the next day and it was already $3000 above the last company (the one that kept dropping the price quote) that i didn't want to use. Mark also said the quote would go up slightly if I need additional material which was understandable.

I decided to go with Urbane for several reasons. The recommendation from my buddy was first and foremost and the fact that Mark was a good salesman. Lol. I'm pretty good at reading people and Mark appeared to be honest and genuine. When he didn't know the answer he told me he would find out. He didn't try to BS me. He also communicated with me after hours when I had a few more questions about some ideas.

Guillermo and crew came out and did the job. He was really easy to work with. He handled all the issues and questions I had. His crew also cleaned up after themselves each day before they left. I actually wanted a little more work done while they were there. Mark and Guillermo both accommodated me. They gave me a reasonable price to do the added work.

Although expensive, I am happy with the quality work that Urbane provided me. Everyone at Urbane that I interacted with was very nice and pleasant to talk to--Mark, Guillermo, Sara and Virgil (who talked to me after hours at his kid's football game).

Great working with Mark and the Urbane team. Quick communication, very high quality professional installation, and upmost commitment to customer service & satisfaction. After the installation, when we had a few questions, Urbane was quick and willing to make any changes and accommodations necessary to produce the perfect finished job. Highly recommended!

Mark and the guys from Urbane Artificial Greens completely transformed my yard. I am so thrilled with the results. As well, Mark and his team were polite, conscientious and easy to work with. I highly recommend using them for any artificial turf needs.

Wow! What can I say? Mark visited the site and gave a fair, well constructed estimate. He was extremely knowledgeable and gave me his history with artificial turf. Also very friendly with a lot of pride in his company. I received a few other estimates, and their's was within reason for the job, and I felt like a lot more personal attention with Mark's efforts. Guillermo and his crew arrived and worked efficiently and got the job done fast. I live in SF, so they had to carry everything in and out through the house. I was so impressed with how clean they left my downstairs. It felt like they were never there, yet our backyard oasis was done. Wonderful company, they truly seem to value quality and customer service. Could not recommend them more. Thank you Urbane.

We just had our backyard done by Urbane Artificial Greens and couldn't be happier! Our dogs kept digging holes in the grass and there was so much dirt and dust everywhere that it was driving me crazy. I knew something had to be done before it started raining, so I reached out to 10 companies for estimates (I filtered Yelp results based on best customer review). I didn't know much about artificial turf and figured the cost would be about 5k for our very small backyard (wrong!). Of the 10 companies, I got 7 responses and only 2 actually took the time to come out to physically look at my yard and talk to me. Some companies didn't even ask if I have dogs, they just gave me a blind estimate with one turf option.

I met w/Mark and he thoroughly explained the process and the turf options, which was incredibly helpful. I had initially wanted a much longer blade for aesthetic reasons, but he explained that because I have dogs who play rough; it would make more sense to go with a shorter more durable blade. I also had no idea how much work goes into the installation. I picked this company because I was impressed with Mark, he provided excellent customer service and was super responsive when I had questions, & because another reviewer indicated he had dogs and his turf was holding up great. The pricing was competitive, my yard is only ~450 sf and all of the estimates ranged between 7-10k. This estimate was the only one that included gopher wire, weed block fabric and Enviro infill.

Installation took 2 days. Gabriel was the lead, crew was awesome. They did a great job and were meticulously clean. My biggest fear was that my dogs wouldn't like it. However, they LOVE it!! As soon as I let them back there they spent about 30 minutes rolling around and then played and wrestled until they were so tired they passed out. They tried to dig up part of the turf around our lemon tree, but the installers did such a good job that the dogs weren't able to do any damage.

From start to finish, Mark, Gabriel, and everyone at Urbane made the process of installing artificial grass in our backyard so easy. They were responsive, the quote was reasonable and less than other companies, and they did a great job! Our backyard looks amazing. Highly recommend!

Mark was professional, fast, efficient, and did a great job in my lawn. His crew was able to mitigate some landscaping challenges and left our home cleaner than when they came in. I highly recommend Urbane for any turf needs!

Absolutely love this company and the turf. It's the most realistic turf I have seen yet. My kids and I are so happy, they have been playing on it non stop. Virgil, the owner, is so sweet and his crew are the same. On install day they were very professional and helpful in determining the best shape around some plants I needed to work around. Great team, great company, and great product! Thank you Urbane!

After failing twice with a sod lawn I got interested in artificial turf. A friend had used Urbane about 8 years ago and her lawn still looks fantastic even with 2 german shepherds and 2 kids. I am so happy with my new lawn. It looks much more natural than you'd think. I highly recommend Virgil and his team of installers. Everyone I dealt with was great - knowledgeable, friendly, professional and very responsive.