Vacuum & Sewing World

First time I used these folks. Very good service at reasonable price.
Howard is sincere and extremely knowledgeable.
Absolutely will use again if ever needed.

I'm a very happy and satisfied customer. This family owned business has exceptional customer service. I appreciate them and I am thankful that I came across them. The owner goes above and beyond to make sure you are satisfied and they only carry quality vacuums. I appreciate being treated with care and consideration. I will definitely be using this store for as long as I can and I highly recommend this little shop to all of you! Thank you for such a wonderful product and such absolutely quality customer service. Leslie.

Reality is hard to accept. That's why you're defensive. otherwise you'd present with an alternative to resolve. Clear who is fake news just coz review is showing how your business really works. Grow up

I came in looking to replace my ancient upright with a nicer canister vacuum. Got excellent service from the owner, Howard. He straightforwardly explained the differences between the models (which gelled with the research I had already done) without any pushiness or pressure. He assembled the vacuum for us in store and explained its features. He even threw in a free package of filter bags with purchase. Given that they offer service in store rather than farming it out, I will probably bring my vacuum here should anything go wrong (hopefully not anytime soon).

My central vacuum had gone out right before thanksgiving..talk about a nightmare. Panicking before guest arrive I quickly found this hidden gem on Yelp and gave them a call. They sent out a technician on thanksgiving day and replaced my old central vacuum with a new one in less that 45 minutes. Highly impressed with the whole process and very thankful. Thank you again Howard!

Seniors beware! Recently a senior took a newer style Kirby vacuum to purchase a belt. It was obviously a very new machine with no apparent problems. When asked how much it would be to replace the belt (a 10 minute job) the senior was told "oh no we would also have to service your vacuum-a minimum of $100. The clerk said you probably know how to do it. If not not check out YouTube. So much for customer service for our seniors-or anyone else

Whatever happened to decent customer service? If you dare to walk into a store these days with a complaint, it seems that you are met with defensiveness, hostility, and rudeness. All it takes is a kind word that expresses concern, and the customer feels cared about. This is not difficult!
And as far as quality of products is concerned, this is yet another concern.
We purchased a SEBO vacuum from Vacuum and Sewing World, which was twice our budget, because it was touted as being the best and needing the least amount of servicing and repairs. So disappointing! Sadly, during the couple months we have owned this vacuum, it has needed more attention and more bag changing that any other vacuum we have owned for over a two-year period. Plus it puts out nasty fumes and we have to wear masks to even operate it. Having to take it apart and deal with clogs has added more anguish for someone who has bad dust allergies.
Never again! In the future we will definitely do more research and seek out respectful and polite and caring customer service and a machine that actually performs as it is professed to do.

I'm visiting my cousin in Sacramento and wanted to get her a vacuum cleaner as a house warming gift. I didn't have much knowledge of what to purchase and the gentleman who helped me was extremely helpful and informative. He explained to me the differences in suction level and answered all my questions thoroughly. I got a great product which I felt so proud to gift to my cousin.

Outstanding customer service! I called, told Howard what I needed and what I wanted. He checked his stock and yippie, he had the central vac available. One week later I'm a happy owner of a top of the line Riccar central vac. Howard personally came to the house and quickly replaced my ancient central vac. He even placed it in an alternate location at my request. The man knows what he's doing! He has won my business and my respect!

THESE PEOPLE ARE SCAMMERS...AVOID AT ALL COST!
Yesterday my mom and dad took their carpet cleaner to be looked at because it was no longer sucking water. The man that helped them said it would be $140 just too look at it and it's probably the motor. My parents said no thank you and that they would take the carpet cleaner to Tim their son in law to look at. The guy was very rude to my parents. Without even plugging it in he said it was the motor. How could he have possibly known it was the motor without even looking at it? He couldn't! My mom took it home and looked at it and realized there was a plastic part she forgot to put on the bottom of the cleaner. A simple fix! What a scam this place is saying it was the motor to an elderly couple just to take their money. I would avoid this place at all costs. This is not a place I would reccomend to anyone!