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Review Highlights
“Eric and Phil were able to help us out when one of our trailers threw a spindle and needed to be replaced to make it usable.” in 15 reviews
“Phil was great and went over everything on what I needed.” in 3 reviews
“Later I went back and they transferred and setup the hitch in my Chevy.” in 4 reviews
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Overall rating
28 reviews
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- Clinton M.Oakland, CA214Apr 30, 2022
This shop is excellent! I needed a trailer hitch for my move and they really did a fine job at every step of the process...from my first call until I picked my SUV. Friendly and knowledgeable staff. Solid work. My move went without a "Hitch"! (pun intended)
Helpful 0Thanks 0Love this 0Oh no 0 - Eric C.Castro Valley, CA6941Apr 15, 2024
This review is for my dad since he doesn't have yelp. Eric the owner helped me today. He was very honest with pricing, quick and experienced at his craft. Diagnosed the problem with my truck and was finished same day. I will return for any issues with my vehicles.
Helpful 0Thanks 0Love this 0Oh no 0 - Eileen M.Danville, CA7174Jun 15, 2023
I have a 2023 Subaru Outback and I needed a 2in hitch receiver installed mainly for a bike rack. Phil was great and went over everything on what I needed.
I'm very happy with the service, price and fast installation. Support small businesses!Helpful 0Thanks 0Love this 0Oh no 0 - John K.Palo Alto, CA34Jul 25, 2023
As a construction business owner, when we have a piece of equipment down, we are under pressure to get it fixed and back on the jobsite. Eric and Phil were able to help us out when one of our trailers threw a spindle and needed to be replaced to make it usable. They had it swapped out and repaired within 4 hours and we were able to get back out on the job in order to meet our customers needs!
We would recommend Valley for any of your trailer needs.
Thanks guys!Helpful 0Thanks 0Love this 0Oh no 0 - Raleigh M.Oakland, CA1532Apr 19, 2024
Your basic know what they are doing and calmly competent folks. Done two hitches for me and they did a great job both times. Second install went with blue tooth trailer brakes. Everything works fine
Helpful 0Thanks 0Love this 0Oh no 0 - Glenn R.Castro Valley, CA0213Sep 25, 2023
I was very happy to meet Eric and the crew at Valley Truck and Trailer. they installed a trailer brake control for us . The job was done with great attention to detail, quality and efficiency. also the price was affordable which is the least important of these factors, but still helps. As mentioned by another customer, "As a construction business owner, when we have a piece of equipment down, we are under pressure to get it fixed and back on the jobsite"
for this reason I am even more thrilled to know that I can call Eric if we have an issue with our flatbed support trailer. A great vendor to know and rely on!!!!!Helpful 0Thanks 0Love this 0Oh no 0 - peter s.San Francisco, CA0172Mar 31, 2022
Installed Firestone suspension air bags- apart from the overpriced service, the bolts broke off after 6 months. This is literally what it looks like after I removed the tire. Can't trust them to remove or fix the air bags, so I'm doing it myself- 2015 F15.
Definitely can't recommend.Helpful 0Thanks 0Love this 0Oh no 0 - Julia G.San Mateo, CA1421Feb 16, 2023
The guys at Valley Truck went above and beyond to help me get a last-minute hitch installed on my SUV. Communication was great and they were super kind. The hitch is exactly how we wanted it installed.
Helpful 0Thanks 0Love this 1Oh no 0 - Big J.Hayward, CA756811Sep 1, 2021
It really seems customer service and fair pricing seem to be a dying trend in the age of Covid.
But not with Valley Truck.
Called to get a quote for an install I needed done, using a companies authorized installers. Got a quote and worked out a date. Smooth. No hassle at all.
I called 3 other outfits before my install to price shop (I was always taught to get 3-4 quotes), it seemed the more reviews each place had the higher and higher their prices were. Comical at best for the last quote.
Stuck with my initial gut and went with Valley. Couldn't be happier. Stand up guys, polite and fun to talk with. Not to mention all the nostalgia items around the shop that were awesome to look at.
Highly recommend.Helpful 0Thanks 0Love this 0Oh no 0
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