Photos & videos
Services Offered
Verified by Business
Auto detailing work
Car wash
Handwashing
Tunnel wash
Paint and exterior protection
Protection
Touchless wash
Wheel and rim detailing
Review Highlights
“I was disappointed with the interior clean.” in 3 reviews
“The service was prompt despite a busy day and the staff was very nice.” in 2 reviews
“I watched as they cleaned the inside of the front windscreen, and wiped down what I knew to have been a very dusty dash and console.” in 4 reviews
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About the Business
Victoria Car Wash wants to help you maintain your car's "like new" appearance. We use a state of the art modified Hanna Wash System. This system relies on the use of gentle, neutral pH biodegradable soap, a high volume of recycled water at relatively low pressure, and very gentle friction. The friction is supplied by cloth mitters for the top of your car and specially made soft car wash brushes for the front, sides, and back. We have recently upgraded our wash tunnel with brand-new equipment specially designed to clean & shine your vehicles tires. We are very excited to now offer a Tire Seal service to protect & beautify the rubber of your tires. All this means is that you get a car wash that is second to none. It is designed to wash your new (or like new) vehicle in the best manner possible. It will not mark or harm your finish because of the very gentle nature of the wash process. Occasionally we have unhappy customers when their washing expectations were not met. This is usually the result of our failure to remove some dirt or grime, usually pitch, tar, or paint. In order to remove theses types of soil special attention is needed, involving special solvents and more vigorous friction. We do not use solvents in our gentle wash process because they remove wax and they are not environmentally friendly. If your vehicle has very old bird droppings or bee droppings on it, we may have to wash it a second time to successfully remove them, which we will gladly do free of charge.
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Overall rating
48 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Aaron J.Victoria, Canada156Jul 8, 2020
This business is great. It is more than a simple car wash. They offer fast, effective car cleaning inside and out. Their staff are friendly and very hard working. My car feels like new after a clean. It is not a full detail but they also do not charge hundreds of dollars. I feel their work is very good value. Thanks guys!
Helpful 1Thanks 0Love this 0Oh no 0 - Lars O.Victoria, Canada01Jul 12, 2024
Went for an exterior wash only. Great service. Too bad the full serve was lined up and I didn't have time to wait. I will go back!
Helpful 0Thanks 0Love this 0Oh no 0 - Simone S.Burnaby, Canada04Jul 22, 2023
Hey Douchbag in the White Tesla in the self wash area today! I knew my bike running was pissing you off! This is because you were acting so privileged. While in line, you cleaned the inside of your tesla. You made people wait while you did this so that they couldn't move forward. When you finally made it into the stall, you took so ridiculously long! 6 or 7 cars and my bike were cleaned by the time you pulled out of the bay. You then pulled up next to me and had the nerve to tell me to "shut my bike off" like it was "bothering" you. You didn't get the response you deserved but...As I said to you, "If you don't like noise, don't go OUTSIDE!"
Privileged piece of dirt! You should always think before you decide to open your arrogant, privileged mouth. Next time, I will ensure that you go to every vehicle that you delayed and profusely apologize to those that you so easily disregarded Scumbag!
Victoria Car Wash...You should put a time limit on users of the self car wash. Too many people act like they are the only people on the planet. This is why you are getting a bad rating from me. Otherwise, great place!Helpful 0Thanks 0Love this 0Oh no 0 - Ve G.Old Toronto, Toronto, Canada01Aug 23, 2023
Very good cleaning inside and out, and worth the $27 cost. My plastic floor mats were cleaner than they've been for a long while. Interior was all vacuumed. I watched as they cleaned the inside of the front windscreen, and wiped down what I knew to have been a very dusty dash and console. As for the exterior, there was a little tree sap residue left, but the exterior of the car was much cleaner than my gas station wash of a couple of months ago.
Helpful 0Thanks 0Love this 0Oh no 0 - Joe K.Victoria, Canada82Feb 17, 2023
I has some bird dropping on my car and they wouldn't take a cloth and spend 30 seconds to deal with them. All they do is brush and put it through the machine.
Helpful 0Thanks 0Love this 0Oh no 0 - John M.Victoria, Canada02Jul 25, 2021
10 cars that came in after us were routed to the front of the line. After the wash was done, the entire back of the car was missed and after we brought that to there attention, they wiped it with a cloth even though we paid for the Gold service with wax etc. First guy that was vacuuming was eating chocolates and dropped three into the car and they got ground into the carpet. The hand dry kids were talking to each other and so engrossed in each other they weren't even looking at the car and missed a lot. Pine needles that had accumulated in the windshield wiper well were totally missed.
This place is a ripe off and I highly recommend you find another car wash. These guys have lost their edge and don't care.Helpful 1Thanks 0Love this 2Oh no 0 - P L.Victoria, Canada0487Jul 10, 2020
I've been going to this car wash for years and usually get the full service special on Tuesdays. My car looked clean inside and out except for both the side mirrors were left untouched.
What I didnt appreciate: a seat belt knife attached to a climbing carabiner was taken out of my side pocket.
Keep anything like those items in your locked glove box. I will from now on if I go back.Helpful 2Thanks 0Love this 0Oh no 0 - Brad N.Victoria, Canada14101Sep 25, 2021
Way cheaper and way faster than I expected. Great job for 25 bucks. Friendly staff too
Helpful 0Thanks 0Love this 0Oh no 0 - Sharon S.Richmond, Canada13Jul 24, 2021
Rarely does a person purchase something Gold and end up getting anything but. We put our car through today and one side was completely uncleaned. Then we complained and they put the car through the wash again. The same side was not cleaned. We complained and they said that one washer was not working and that side is cleaned manually. I guess the manual person couldn't care less about cleaning the car either. Also, the hood and other side door still had bird poo stains. We pointed them out and they manually cleaned them. We can tell you that the staff of cleaners could not care less about cleaning the car properly. What would happen if they actually cared about what they did? It's not worth the cost or the hassle.
Helpful 1Thanks 0Love this 0Oh no 0 - Brian C.Victoria, Canada41Mar 3, 2019
We believe customer satisfaction is the most important element to our success. We welcome your questions and comments.
Not even close. The manager looks like he dragged himself out of a gutter. Has zero management skills when talkibg to him. Says its first come first service while his wash team tell you to wait. Was third person in line and was told they would let me when to pull into the cleaning bay. Was acknowledged several times. All the while 21 other cars got pushed through.
Car wash Staff are friendly and great to deal with. However the owners should promote someone off the floor into management and fire the current manager. They need a better system to prevent cars from waiting.
Overall my 16 year old daughter has better organization skills, manners, and common sense than the current manager.
Will never get my vehicles cleaned here again
Give it zero star rating.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Doug M.
Mar 3, 2019
We are sorry that you were unhappy with the wait time today. As we attempted to explain to you, you were not third in line. We serve customers in the order they arrive, regardless of which lineup they are waiting in. The vehicles you saw coming in ahead of you were in fact waiting for their wash before you arrived. Today was certainly busier than usual, and we apologize for the long wait. We can assure you, however, that you were not being "passed over."