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Review Highlights
“Will definitely use again for my future cleanings because that is one thing I don't have time nor energy for.” in 7 reviews
“I hired Janyelson and Ilanna to clean my house after move out, and was very happy with the job they did.” in 37 reviews
“Ilanna's team left our home spotless and we immediately knew we had to schedule a recurring monthly cleaning.” in 38 reviews
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About the Business
Business owner information
![Photo of Ilanna Alves ..](https://s3-media0.fl.yelpcdn.com/buphoto/FcsOtygtgeflM7kAJn-N2w/90s.jpg)
Ilanna Alves ..
Our goal is to always do a great cleaning service, being attentive, punctual, professional and detailed. Our services provide home cleaning anywhere, from a studio to a large home, with honesty and transparency to take care of your home. We offer affordable and reliable home cleaning services for hotels, studios, apartments, condominiums, houses, residences, offices. If you are in need of deep cleaning, cleaning new buildings, cleaning after parties or scheduled cleaning, we will be here to meet your needs. We are flexible with your schedule to ensure that your cleaning needs are met in a timely manner, regardless of whether our services are provided once, bimonthly or monthly. We will show you why our commitment to excellence, through great customer service and good work, has kept our customers like family, thank you for choosing us.
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Overall rating
127 reviews
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1 star
- Sam W.San Francisco, CA042Apr 7, 2024
I can't express how impressed we are with Victory's Cleaning Services! From start to finish, their professionalism and dedication to quality were evident.
Firstly, their flexibility truly saved the day. We had a sudden water shutdown in our building, which meant we had to reschedule our cleaning appointment at the last minute. Victory's Cleaning Services was incredibly accommodating, effortlessly shifting our appointment to later in the day when the water was back on.
Once they arrived, they were very friendly and did an amazing job deep cleaning our apartment. They even went above and beyond by cleaning our bedroom windows at no additional cost. Every room in our apartment was thoroughly cleaned, leaving our apartment spotless. It honestly hasn't felt this clean since the day we moved in! One thing that stood out to us was the little touches they added, like cleaning our headboard and making our bed feel like we were stepping into a hotel room.
Overall, we couldn't be happier with the results, and we'll definitely be booking Victory's Cleaning Services again for our next cleaning!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Ilanna A.
Apr 8, 2024
Good afternoon, I really appreciate you giving my team LORAYNE and CLEONICE an opportunity to do your cleaning, thank you very much for commenting on our page about the quality of our work and customer service. I am very happy to know that you liked our cleaning service.
- Amy K.San Francisco, CA5987Aug 26, 2024
Decided to finally get professional cleaning since we have some guests staying with us and I am so glad I went with Victory's! The business owner is very communicative and flexible and prices are competitive. They went above and beyond by even vacuuming our hallway (we have a dog who sheds heavily so I am very appreciative)! Our home is now spotless and I'm looking forward for our guests to come. Will definitely hire the team again.
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Ilanna A.
Aug 28, 2024
Good morning, I'm very happy to know that you liked our cleaning service, count on me whenever you need.
- Fei Z.San Mateo, CA231149257May 18, 2024
Bruno and his wife were punctual. Did a great job with my one bedroom unit. Dusted, cleaned and mopped the floor, restored my bathroom tiles which I was dreading to do. They made my bed changed the sheets. Place looked emasculate after! Would use them again for an annual cleaning!
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Ilanna A.
May 19, 2024
I'm glad you liked our cleaning work, thank you very much.
- Lauren ..San Francisco, CA032Jul 14, 2024
Renan and Yasmin did an incredible job! I got move out cleaning services and I was so impressed when I saw the final result. I have a dog and they really eliminated any sign of her in the apartment. Super easy to coordinate - Ilanna was very responsive and I was able to book within a few days of my appointment. Definitely would recommend!
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Ilanna A.
Jul 15, 2024
Good morning, I am really happy to know that you enjoyed our cleaning work.
Thank you so much. - Megan C.San Jose, CA28492Apr 9, 2024
Had a great experience with Victory's for my first time ever getting a professional cleaning. My apartment was in major need of a refresh and they absolutely provided it with one! It's not in my budget to do a regular cleaner, but next time I want a deeper clean, I will definitely be reaching out to Victory's!
Helpful 0Thanks 1Love this 0Oh no 0Business owner information
Ilanna A.
Apr 10, 2024
We're glad you enjoyed our cleaning work and we'll be ready for your next cleaning, thank you.
- Sandy T.South Beach, San Francisco, CA78420111Dec 28, 2023
I originally selected this company because I noticed a another review from on another company's yelp page mentioning how much better Victory's Cleaning was, which I felt said a lot about the quality of work in comparison. During my research, I noticed that for all of the top, highly rated Cleaning Service companies, when you sift through all of the negative reviews amongst the five star reviews, they had very passive aggressive and unprofessional responses to criticism, which speaks volumes to customer service. Despite being more than double the price of my previous cleaner, I took the chance based on the other reviews here.
Initially the quote I received was lower, but I understand that the house was in serious need of deep cleaning, so was ultimately charged a higher than anticipated rate which is fair. I did need to follow up on my own since they forgot to get back to me regarding scheduling, and a few extremely minor spots missed, however I won't subtract any stars for these things because the overall work was fantastic. IMO, the whole point of getting your house cleaned is so that you don't have to do it yourself, but there's exceptional value when they can clean your house better and more thoroughly than you could have even imagined, especially for older homes where I didn't even know the place could look like new again. My husband and I clean here and there and we thought it was good enough. Victory Cleaning will show you that your normal cleaning is not good enough. The attention to detail was incredible. It actually made me excited and happy to be home. Highly recommended and worth it! Don't waste your time penny pinching with other subpar companies. Team Janyelson and Ilanna are amazing and we're more than happy to have them come back regularly.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Ilanna A.
Dec 28, 2023
I'm very happy that you liked our work, thank you very much for your review. I had booked your cleaning and forgot to let you know due to Christmas preparations, it's all up to me, sorry. We will work together in the future and I will be in touch to schedule your next cleaning in advance, don't worry.
- maria J.Daly City, CA0557Sep 21, 2023
Great service . Husband and wife team did a deep cleaning for a 1 room unit with 1 bathroom. She was able to clean and remove light mould on one wall. Dusted the blinds and vacuum. Bathroom was sparkling clean. Place is ready to rent out again!
Helpful 2Thanks 0Love this 1Oh no 0Business owner information
Ilanna A.
Sep 22, 2023
Good morning, I'm happy to see that you liked our work, thank you very much.
- Vivian Z.CA, CA03May 6, 2024
We had two deep cleaning scheduled with Victory's and both were professionally done! We opened the door let the team in and always got impressed by how clean the unit was after we got back in a few hours. Would definitely come back again and recommend the service to friends and fam.
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Ilanna A.
May 7, 2024
Good morning, I'm glad you liked our cleaning work, my team always does a great job and thank you for choosing us.
- Dominik W.Fremont, CA05Jun 1, 2023
They were extremely thorough in cleaning my apartment and every nook and cranny and it feels so much fresher now :)
I also appreciated the effective communication around scheduling and arrival!Helpful 1Thanks 0Love this 0Oh no 1Business owner information
Ilanna A.
Jun 1, 2023
Thank you very much for your comment I appreciate it you liked my team thank you.
- Luna R.San Francisco, CA4745Feb 26, 2023
There is absolutely no way I could have made my place as clean as Maria and Rogerio did in the amount of time they did the work.
In short, I was moving into a new house that wasn't thoroughly cleaned in the first place when we bought it, and on top of it there was construction dust everywhere. I did pay an additional fee to have all the walls cleaned/dusted, but it was totally worth it. I couldn't believe how thorough their cleaning was. They got every nook and cranny in the whole house and there wasn't a speck of dust anywhere after they were done. They even did inside all the kitchen cabinets! I would hire them again and recommend them to anyone who really wants their place thoroughly cleaned. Thank you for helping to make our new house start to become a real home for me and my family!Helpful 0Thanks 1Love this 0Oh no 0Business owner information
Ilanna A.
Feb 27, 2023
Hello, my team and I are very happy to know that you liked our work, thank you very much.
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