VIP Golf Cart Service

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    Golf Cart Dealers
    Open8:00 AM - 5:00 PM

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    About the Business

    Business owner information

    Photo of Dickey N.

    Dickey N.

    VIP Golf Cart Service is a leading provider of reliable and high-quality golf carts, golf cart accessories, and golf cart services in the Bay Area. Our business was founded on the principle of providing excellent customer service, and we pride ourselves on incorporating the "Aloha Spirit" into everything we do. We treat our customers like family, or "Ohana," and strive to ensure that every interaction with us is a positive one. We offer a comprehensive range of golf carts products and services, including new and pre-owned golf carts, golf cart rentals, and golf cart repairs and maintenance. Our 15,000 sq. ft. service department in Antioch and 4,000 sq. ft. showroom in Walnut Creek are staffed by experienced professionals who are dedicated to providing our customers with the best possible service and support. Whether you're looking to purchase a new or pre-owned golf cart, rent a golf cart for a special event, or have your golf cart serviced or repaired, VIP Golf Cart Service is the company to trust. We take pride in our reputation for excellence and look forward to serving you soon.

    Location & Hours

    Map

    1326 Boulevard Way

    Walnut Creek, CA 94595

    Mon

    • 8:00 AM - 5:00 PM

    Tue

    • 8:00 AM - 5:00 PM

    Wed

    • 8:00 AM - 5:00 PM

    Thu

    • 8:00 AM - 5:00 PM

    Open now

    Fri

    • 8:00 AM - 5:00 PM

    Sat

    • 9:00 AM - 2:00 PM

    Sun

    • Closed

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    Overall rating

    17 reviews

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    • Photo of Sandy P.
      Sandy P.
      Moraga, CA
      0
      2
      Oct 24, 2023

      Notes4Hope contacted Dickie regarding golf cart rentals for our annual "Oktoberbrest" benefit concert. He was incredibly friendly, knowledgeable, easy-to-work with, and generous. His professionalism and community support is greatly appreciated. We highly recommend VIP Golf Cart Service for anyone's golf cart needs - purchase, service, and rentals. Thank you!!!

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    • Photo of Michael E.
      Michael E.
      Carmel-by-the-Sea, CA
      0
      3
      Jul 19, 2024

      WE purchased a refirbist 2020 EZGO cart from Dickey after a stupid mistake coupled with a dishonest misrepresentation of the cart pruchased off Craig's List. The service he provided wasprovided was similar to the cart we bought---GREAT. Mike

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    • Photo of Chris K.
      Chris K.
      Danville, CA
      236
      74
      185
      Apr 27, 2023

      I had a fantastic experience buying my golf cart from VIP Golf Cart Service and I will continue to buy future golf carts from them. Dickey is a great person and spent the time to figure out my wife and my needs for the perfect golf cart for us. We are thrilled!
      Dickey delivered it to our property and we can't wait to buy the next one soon.
      Highly recommend!

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    • Photo of June J.
      June J.
      San Francisco, CA
      0
      8
      1
      Dec 9, 2023

      Very disappointed with our last service. VIP picked up our golf cart from our home to replace the battery.
      When they returned it they knocked on our door asking for a signature and that the cart was in the driveway.
      My husband was on a conference call at the time and signed it. When he was done he went to put the cart away and noticed the white leather upholstery had a large orange stain on the seat and the back.
      When my husband called VIP they said sorry you signed off on it. It is absolutely astonishing that the person who delivered it would not say something as he had to drive it into the driveway.
      My husband signed thinking it was to acknowledge receipt of the cart and never thought he had to inspect for damage for a battery replacement.
      Diablo Country is very disappointed in hearing this. I will be informing the other clubs as well.

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    • Photo of Lisa K.
      Lisa K.
      Orinda, CA
      136
      16
      2
      Jun 12, 2023

      I cannot express enough how much I recommend this family run business.
      In the past 4 years I have had a maintenance contract with VIP for a golf cart that I did not purchase from them.
      Last weekend my teenage daughter was driving my cart down a hill and discovered that the brakes weren't working. She had no choice but to crash the cart into the back of a cement truck. My daughter made the right call. She was taken by ambulance to the hospital with some broken teeth and a busted lip.
      I immediately reached out for Dickey, owner of VIP, I asked him to please come and tow the cart away immediately as I didn't want our small community to be coming up and looking at the crash scene. I assumed people would assume the worst and think my daughter was driving recklessly. I knew she had no brakes. The community doesn't know this.
      Dickey and his employee were there first thing Sunday morning to take my demolished cart away. I knew right then that I would buy and maintain a new cart through VIP.
      PLEASE SUPPORT SMALL BUSINESS!
      They are there when you need them.
      Thank you Dickey.

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    • Photo of Petra C.
      Petra C.
      Alamo, CA
      0
      1
      Sep 15, 2023

      Dickey and his team were fantastic. We are very happy with the service, knowledge and delivery of our golf cart.

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    • Photo of Steve C.
      Steve C.
      San Ramon, CA
      0
      4
      Oct 15, 2022

      If you you want to purchase a new golf cart, buy a used one or need help with service VIP Golf Cart Service is the place to go. The call it "VIP" because that is how you are treated by the entire team.

      Dickey provides all the information you need on your purchase or repair in a truthful hassle-feee environment. He guides you through your thought process - he doesn't direct you.

      Krista deftly handles all the scheduling on the phone in a friendly conscientious manner.

      They will take good care of your golf cart moving it from shop to your home. I can this team so much I even had them deliver the cart to my home after servicing when I wasn't home.

      Five stars!!

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    • Photo of Joan B.
      Joan B.
      Pleasant Hill, CA
      0
      13
      Aug 9, 2021

      Highly recommend!
      We purchased a new Etech golf cart from VIP and we love it.
      Dickie and Jen and their entire team
      are all wonderful to work with.
      They are personable, professional, and always very responsive.
      They are so accommodating-
      always scheduling us as quickly as possible for any maintenance or repairs.

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    • Photo of Ill M.
      Ill M.
      Union City, CA
      0
      4
      2
      Aug 22, 2021

      DO NOT GO HERE! Dickie will try and rip you off! He took advantage of my folks. Kept the golf cart for over two weeks and told them a bunch of repairs were needed costing nearly $3000! Took the cart to another mechanic who fixed it in 30 minutes and charged less than $200. Rossmoor residents beware.

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    • Photo of David J.
      David J.
      Walnut Creek, CA
      0
      1
      Aug 24, 2021

      I NEVER leave reviews but could not let these guys scam another soul. Stay away at all costs. These guys are nothing but crooks who prey on the elderly at Rossmoor. I can't believe anybody in their right mind would recommend these unethical criminals. They will first charge you a $300 diagnostic and then claim that you need thousands in repairs after sitting on your cart for weeks just so that they can upsell you on a new cart. When taking to another business for a second opinion, repairs were $150 and completed within an hour. I will be letting all my Rossmoor friends know what an unscrupulous business this is.

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