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Services Offered
Verified by Business
Farm equipment repair
Outdoor power equipment services
Review Highlights
“And Kadeem said if he'd known that I would have been given the military discount; well I know for next time, lol.” in 8 reviews
“When I left I asked if the repair guy can call me to provide some tips on how to maintain the mower and he did.” in 15 reviews
“I ended up talking with Mohammad, who took the time to explain to me what I needed to do to fix it myself.” in 8 reviews
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About the Business
Business owner information
![Photo of Farah T.](https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/bf5ff8a79310/assets/img/default_avatars/user_medium_square.png)
Farah T.
We service and repair: Everything Dyson Pressure Washers Chainsaws All Lawn Equipment Generators Golf Carts janitorial Equipment Pet Grooming Equipment Carpet Cleaners Floor Buffers Auto Scrubbers Gas Powered Scooters, Bikes & Go Carts Household & Commercial Vacuums
Location & Hours
Amenities and More
Ask the Community
Q:
Do you guys availability for hedge trimmers this weekend?
A:
Hi I have a Kohler tractor and I need to get a tuneup on it but I don't have the transportation to get it to the shop. Just wondering if you knew one who would come out to the house and do the tuneup there. Thanks Judy
Judy B.Q:
Hi, do you repair Keurig coffee machine?
A:
Hello, I am sorry no we do not work on coffee machines.
Farah T., Business Owner
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![Photo of Username](https://s3-media0.fl.yelpcdn.com/assets/public/default_user_avatar_64x64_v2.yji-19e0a8ff85b15f4bbd79.png)
Overall rating
93 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Raymond S.Concord, CA021Jun 21, 2023
I dropped off my lawn mower it was not working, being new to the area. I Google lawn mower repair. VIP repairs was one of the shops that came up.They are awesome, professional, efficient. And I would even bring my car to them if they did out of repair. There's! They went above and beyond the Call of Duty and even repaired my license plate on my vehicle. , at no charge. They're wonderful trying out!
Helpful 1Thanks 0Love this 1Oh no 0 - Dee J.Sacramento, CA02May 3, 2024
I had an outstanding experience at VIP Repairs, recently. Not only did they quickly and accurately diagnose the problem, but they went further to ensure there weren't any other problems with my battery-powered lawn mower. The initial problem was structural but Mohammad conducted a comprehensive analysis to ensure the mower was cutting correctly, the charger was working properly and the battery was holding a charge (it wasn't).
I was so impressed, I brought over my son's gas mower and they fixed it on the spot. I was expecting to pay quite a bit for the repair of both mowers. However, the bill I received, for what they did, left me feeling I should be paying more. It was just an incredible value.
Due to their customer service, quick responses, expertise in all aspects of mower and other gas/electric devices, my rating of VIP Repairs couldn't be higher. I just wish all small businesses were as user-friendly as Mohammad and Farah.Helpful 0Thanks 0Love this 0Oh no 0 - Nighthawk W.Yuba City, CA035Apr 1, 2024
they are very busy, I had to wait about 4 weeks for service. The discovered the problem quickly, I was expecting a big bill but was surprised how low it was. The golf cart rides very well, it is old. built in 1986. It's as peppy as the new models.
Helpful 2Thanks 0Love this 0Oh no 0 - Diane N.Carmichael, CA011Apr 25, 2024
excellent customer service! great job in repairing my dad's lawn mower and rotor tiller! Thank you SO much!!
Helpful 0Thanks 0Love this 0Oh no 0 - Rick E.Sacramento, CA03Feb 20, 2023
Went in to get a filter for a very old lawnmower. Turns out those types of filters aren't carried in stock anymore. They cleaned my old filter and gave me another filter that he altered and said might fit. It did. All this and he didn't charge me a a penny.
RickHelpful 1Thanks 0Love this 1Oh no 0 - Mark P.Sacramento, CA03Feb 16, 2023
The owner told me someone would be in all day so I could pick up my lawnmower. When I got there the door was locked and there was a sign that said only open on Saturdays, 11-2. So I went home and called the number. No one answered. Later I got a call from the owner who said they were open all day. When I told her the door was locked when I got there, she said someone had tried to break into the business three times the night before so the employee has to lock the door when he goes to the bathroom and that I should have waited. She also said I should have called from there but when I told her I didn't own a cell phone, she scoffed at me. And since no one answered when I called from home, I still would have left if i had called from the business. She thought it was unreasonable for the employee to put a sign up saying, "Back in 5 minutes."
Helpful 2Thanks 1Love this 0Oh no 1 - Pat O.Orangevale, CA8034Apr 26, 2022Updated review
Take a long time to quote, 3 days, on yelp. Very argumentative. Works long hours and then complains about it to prospective customers. Not a bad quote if you want to put up with the attitude.
Helpful 1Thanks 1Love this 0Oh no 0Business owner information
Farah T.
Apr 14, 2022
Hello, we responded to you at 5am and we are understaffed as most business are. We have excellent reviews on google and yelp from customers who actually came into the shop. If a business can't respond to you on yelp thats not a fair reason to leave 1 start. But you are entitled to your opinion.
Apr 14, 2022Previous reviewNone responsive, nothing for over 3 days.
- Mariah L.Sacramento, CA072Jul 28, 2019
Amazing customer service! Farrah was very attentive. I called her on my lunch and explained to her my situation about my lawn mower. She was very helpful and my lawn mower repairs were done quickly and efficiently. Farrah even helped me load up my lawn mower in my car and laid down a sheet to make sure my car didn't get dirty. I received exceptional customer service from here
I recommend you to give them a try!Helpful 1Thanks 0Love this 0Oh no 0 - Trevor S.Sacramento, CA026Mar 13, 2021
VIP Repair is a great repair shop for garden equipment o had my lawn mower, weedeater, and blower all serviced and the now they all work like brand new this store is the greatest everbody need to go to this shop for all your lawn equipment repairs
Helpful 1Thanks 0Love this 0Oh no 0 - Gezzie G.Sacramento, CA711Apr 21, 2019
Desperate girl was in need!
My thanks and my appreciation goes out to VIP repairs. I was in desperate need of getting my riding lawnmower started. I called VIP repairs. I got this lovely lady name "Farah" answer the phone immediately she put me at ease I told her my issue and she did everything in her power to get me an appointment.
As soon as I know it I got a phone call from VIP repairs it was "Kadeem" from VIPs repair. He came to my house to diagnose the problem right away I needed a tuneup . he was very gracious his customer service was outstanding and hour later I have my writing riding lawnmower working again I feel so grateful for them what great customer service i'm one happy girl if you need anything please call them they will do anything to meet your needs.Helpful 2Thanks 0Love this 0Oh no 0
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